Garden City, 83714-4820, ID,
United States
Cinder Technographics
Cinder Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Cinder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2 Cinder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Cinder has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Commerce7 for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Cinder is running and its propensity to invest more and deepen its relationship with Ruby , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Cinder revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Cinder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Cinder Tech Stack and Enterprise Applications
Cinder AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Cinder deployed Ruby Live Chat on its website. Ruby Live Chat is a Chatbots and Conversational AI application provisioned to handle direct to consumer customer interactions for the US based consumer packaged goods company Cinder, which operates with two employees and reported approximately $1,000,000 in revenue. The deployment runs as a web embedded chat widget on cinderwines.com backed by the vendor hosted console, focusing on real time messaging and conversational routing for order and product inquiries.
Configuration centered on the Ruby Live Chat widget, an agent dashboard for live responses, canned responses and transcript capture to retain conversation history and context. Operational ownership is maintained by internal staff with a single administrative configuration model and lightweight chat handling processes aligned to support and e commerce functions. The implementation emphasizes visitor context capture and live agent routing typical of Chatbots and Conversational AI to streamline consumer engagement on the storefront.
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Cinder Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Cinder implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is a cloud hosted SaaS configuration provisioned for a two person Consumer Packaged Goods business, with explicit use of Google Workspace on the company website for mail routing and embedded content delivery. The implementation centralizes corporate email, calendaring, and document collaboration.
Google Workspace (Formerly Google G-Suite) was configured to provide Gmail, Google Drive, Google Docs and Google Calendar as core modules, and the Admin console is used to manage accounts, domain settings and basic access controls. Operational scope includes corporate communications, marketing content creation and back office order coordination for the small Cinder team. Governance is implemented through the Admin console and standard account provisioning workflows consistent with Collaboration suites.
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Collaboration | Collaboration |
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2015 | 2015 |
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Cinder eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Commerce7 | Legacy | Commerce7 | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Cinder implemented Commerce7 to power its website storefront and direct-to-consumer ordering. Commerce7 is deployed as the company’s primary eCommerce platform supporting storefront presentation, product catalog management, customer accounts, and checkout workflows for online wine sales.
The deployment is website-centered and configured to support order capture, inventory management, and subscription or repeat purchase flows typical for consumer packaged goods eCommerce. Operational coverage focuses on direct-to-consumer sales managed by Cinder’s small operational team, aligning online merchandising, payments, and fulfillment touchpoints within Commerce7, while governance for storefront edits, pricing, and promotions is executed through Commerce7’s administrative interfaces and integrated into web content and customer support workflows.
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Cinder CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Cinder PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Cinder IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Cinder
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Cinder Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||