AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cinder Tech Stack and Enterprise Applications

Cinder AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Ruby Legacy Ruby Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Cinder deployed Ruby Live Chat on its website. Ruby Live Chat is a Chatbots and Conversational AI application provisioned to handle direct to consumer customer interactions for the US based consumer packaged goods company Cinder, which operates with two employees and reported approximately $1,000,000 in revenue. The deployment runs as a web embedded chat widget on cinderwines.com backed by the vendor hosted console, focusing on real time messaging and conversational routing for order and product inquiries. Configuration centered on the Ruby Live Chat widget, an agent dashboard for live responses, canned responses and transcript capture to retain conversation history and context. Operational ownership is maintained by internal staff with a single administrative configuration model and lightweight chat handling processes aligned to support and e commerce functions. The implementation emphasizes visitor context capture and live agent routing typical of Chatbots and Conversational AI to streamline consumer engagement on the storefront.
Cinder Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2013 2013
In 2013, Cinder implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is a cloud hosted SaaS configuration provisioned for a two person Consumer Packaged Goods business, with explicit use of Google Workspace on the company website for mail routing and embedded content delivery. The implementation centralizes corporate email, calendaring, and document collaboration. Google Workspace (Formerly Google G-Suite) was configured to provide Gmail, Google Drive, Google Docs and Google Calendar as core modules, and the Admin console is used to manage accounts, domain settings and basic access controls. Operational scope includes corporate communications, marketing content creation and back office order coordination for the small Cinder team. Governance is implemented through the Admin console and standard account provisioning workflows consistent with Collaboration suites.
Collaboration Collaboration 2015 2015
Cinder eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Commerce7 Legacy Commerce7 eCommerce eCommerce n/a 2022 2022
In 2022, Cinder implemented Commerce7 to power its website storefront and direct-to-consumer ordering. Commerce7 is deployed as the company’s primary eCommerce platform supporting storefront presentation, product catalog management, customer accounts, and checkout workflows for online wine sales. The deployment is website-centered and configured to support order capture, inventory management, and subscription or repeat purchase flows typical for consumer packaged goods eCommerce. Operational coverage focuses on direct-to-consumer sales managed by Cinder’s small operational team, aligning online merchandising, payments, and fulfillment touchpoints within Commerce7, while governance for storefront edits, pricing, and promotions is executed through Commerce7’s administrative interfaces and integrated into web content and customer support workflows.
Cinder CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2020 2020
Customer Experience CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2018 2018
Tag Management CRM 2014 2014
Cinder PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Cinder IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Cloud Storage IaaS 2020 2020
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Cinder

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Cinder Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Cinder IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Cinder digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Cinder Technographics
Cinder is a Consumer Packaged Goods organization based in United States, with around 2 employees and annual revenues of $1.0 million.
Cinder operates a diverse technology stack with applications such as Ruby Live Chat, Google Workspace (Formerly Google G-Suite) and Commerce7, covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
Cinder has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Ruby, Google and Commerce7.
Cinder recently adopted applications including Commerce7 in 2022, Cloudflare CDN in 2022 and Ruby Live Chat in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Cinder’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Cinder’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Cinder technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.