Cartersville, 30120, GA,
United States
City of Cartersville, GA Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Cartersville, GA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 City of Cartersville, GA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Cartersville, GA has purchased the following applications: OpenGov Permitting and Licensing for Permitting and Licensing in 2025, Cisco Webex Meetings for Audio Video and Web Conferencing in 2023, CivicEngage for Citizen Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Cartersville, GA is running and its propensity to invest more and deepen its relationship with OpenGov , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Cartersville, GA revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Cartersville, GA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OpenGov | Legacy | OpenGov Permitting and Licensing | Permitting and Licensing | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, the City of Cartersville implemented OpenGov Permitting and Licensing. The deployment targets Permitting and Licensing to modernize community development operations after staff identified gaps in online payments and cross department collaboration.
The implementation configures OpenGov Permitting and Licensing to provide a cloud based permitting portal, citizen facing application intake, automated routing for reviews and approvals, licensing case management, and built in online payment capability. Configuration emphasized real time, cloud enabled collaboration tools and workflow automation to reduce manual handoffs and support concurrent reviews across functional teams.
Operational coverage centers on community development functions, including permitting, licensing, building review and planning staff, with the platform serving as the central system for application intake and licensing workflows. The deployment leverages OpenGov Permitting and Licensing native cloud services, avoiding on premises infrastructure, and surfaces online payment options directly within permit and license transactions to shorten payment processing steps.
Governance and rollout planning prioritized cross department process alignment and staff training to standardize intake and review workflows. City leaders and staff anticipate enhanced collaboration across departments, faster response times to resident requests, reduced administrative burdens from manual processes, and scalability to meet future demand as explicit outcomes of the implementation.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2023 | 2023 |
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Collaboration | Collaboration |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2024 | 2024 |
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Citizen Engagement | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2024 | 2024 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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