City of New Orleans
1300 Perdido St,
New Orleans, 70112, LA,
United States
New Orleans, 70112, LA,
United States
1 504-658-4000
Government
City of New Orleans Technographics
City of New Orleans Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of New Orleans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5751 City of New Orleans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of New Orleans has purchased the following applications: Infor CloudSuite Financials & Supply Management for ERP Financial in 2018, Microsoft 365 for Collaboration in 2019, Kentico Xperience CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of New Orleans is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of New Orleans revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of New Orleans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of New Orleans Tech Stack and Enterprise Applications
City of New Orleans ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, the City of New Orleans implemented Infor CloudSuite Financials & Supply Management, an ERP Financial application, under the enterprise program known as Project BRASS. The program consolidated financial and supply management processes while requiring extraction, cleansing, transformation, reconciliation, and retention of two decades of financial records to satisfy federal audit and grant reporting requirements following major events such as Hurricane Katrina.
The Infor CloudSuite Financials & Supply Management deployment encompassed core financial modules and supply management capabilities, with explicit workstreams for general ledger restructuring, vendor classification and survivorship, accounts payable workflows, and contract attachment handling. The project required reconfiguration of GL accounting structures and extensive reconciliation processes to align 14 million historical general ledger records and complex vendor classification rules with the target financial model. Premier International executed automated vendor deduplication and survivorship processing and applied Critical to Quality validations to preflight conversion results against Infor system requirements and business rules.
The technical architecture combined Infor CloudSuite with a dedicated data migration layer provided by Premier’s Applaud data migration software, which processed raw mainframe EBCDIC files and accelerated extraction without custom COBOL extracts. An additional target application, MHC Software, was implemented to support the city’s contract attachment requirements, creating a multi-system integration surface between financials, procurement, and contract management. Delta and exception reporting, along with readiness dashboards, were used throughout test cycles to focus limited city resources on changed, new, and problematic records and to produce detailed audit trail reporting.
Program governance was driven by the city PMO and included regular readiness reporting, cross-team training for City staff, Infor consultants, and MHC consultants, and a data readiness process that tracked mappings, transformation exceptions, missing cross references, and configuration gaps. The implementation confronted elevated risk due to high project visibility, complex historical data, and staff turnover, so structured knowledge transfer and targeted remediation of data quality issues were emphasized ahead of each test cycle and production cutover.
The data migration was completed using Premier’s migration services, Applaud software, and an EPACTL methodology, enabling the City of New Orleans to surface and resolve legacy and target data issues prior to go live. The approach automated vendor consolidation, processed extensive mainframe history, supported the complex financial history and audit trail needs, and was documented as successful by project stakeholders.
|
City of New Orleans Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 the City of New Orleans began using Microsoft 365 as a Collaboration platform. Public site metadata and page assets show Microsoft 365 components and services exposed on the nola.gov website, indicating an active tenant presence tied to municipal web content.
Microsoft 365 deployment for the City of New Orleans includes standard Collaboration capabilities such as Exchange Online for email, SharePoint Online for intranet and content management, Microsoft Teams for synchronous collaboration and OneDrive for Business for user file storage. The implementation aligns to a tenant based architecture with centralized administrative controls and identity management through Azure Active Directory, enabling municipal departments, communications teams and administrative functions to use cloud hosted email, document collaboration and team workspaces.
|
City of New Orleans Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, City of New Orleans deployed Kentico Xperience CMS to power its public website. Kentico Xperience CMS serves as the Web Content Management platform for www.nola.gov, centralizing public-facing content publishing, site navigation structures, and information delivery to residents and visitors.
The implementation leverages standard Web Content Management capabilities including role-based content authoring and approval workflows, templated page construction, media library management, and structured content types for events and announcements. The Kentico Xperience CMS deployment also supports content versioning and scheduled publishing, enabling editorial governance and staged content updates across site sections.
Operational responsibility is oriented around municipal content owners and editorial teams, with governance implemented through editorial roles, approval workflows, and content lifecycle processes. The City of New Orleans Kentico Xperience CMS Web Content Management implementation is focused on consolidating public information publishing and managing ongoing content governance across departmental site areas.
|
City of New Orleans CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2018 | 2018 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
City of New Orleans EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EPM | EPM |
|
2019 | 2020 |
|
City of New Orleans TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Critical Event Management | TRM |
|
2017 | 2018 |
|
City of New Orleans PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
City of New Orleans IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
City of New Orleans CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
City of New Orleans Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Video Surveillance System | Physical Security |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at City of New Orleans
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of New Orleans Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of New Orleans IT executives and key decision makers. This section highlights City of New Orleans's latest recorded technology evaluations, including Tyler New World ERP for Government ERP on 2025-07-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of New Orleans digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-29 | City of New Orleans | Evaluated | Tyler Technologies | Tyler New World ERP | Government ERP | ERP Services and Operations |
FAQ - APPS RUN THE WORLD City of New Orleans Technographics
City of New Orleans is a Government organization based in United States,
with around 5751 employees and annual revenues of $1.40 billion.
City of New Orleans operates a diverse technology stack with applications such as
Infor CloudSuite Financials & Supply Management, Microsoft 365 and Kentico Xperience CMS,
covering areas like ERP Financial, Collaboration and Web Content Management.
City of New Orleans has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, Microsoft and Kentico Software.
City of New Orleans recently adopted applications including
Lumen CDN in 2021, Quantcast Measure in 2020 and Microsoft 365 in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of New Orleans’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of New Orleans’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of New Orleans technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.