New Orleans, 70112, LA,
United States
City of New Orleans Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by City of New Orleans and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5751 City of New Orleans employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of New Orleans has purchased the following applications: Infor CloudSuite Financials & Supply Management for ERP Financial in 2018, Microsoft 365 for Collaboration in 2019, Kentico Xperience CMS for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of New Orleans is running and its propensity to invest more and deepen its relationship with Infor , Microsoft , Kentico Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of New Orleans revenues, which have grown to $1.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of New Orleans intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, the City of New Orleans implemented Infor CloudSuite Financials & Supply Management, an ERP Financial application, under the enterprise program known as Project BRASS. The program consolidated financial and supply management processes while requiring extraction, cleansing, transformation, reconciliation, and retention of two decades of financial records to satisfy federal audit and grant reporting requirements following major events such as Hurricane Katrina.
The Infor CloudSuite Financials & Supply Management deployment encompassed core financial modules and supply management capabilities, with explicit workstreams for general ledger restructuring, vendor classification and survivorship, accounts payable workflows, and contract attachment handling. The project required reconfiguration of GL accounting structures and extensive reconciliation processes to align 14 million historical general ledger records and complex vendor classification rules with the target financial model. Premier International executed automated vendor deduplication and survivorship processing and applied Critical to Quality validations to preflight conversion results against Infor system requirements and business rules.
The technical architecture combined Infor CloudSuite with a dedicated data migration layer provided by Premier’s Applaud data migration software, which processed raw mainframe EBCDIC files and accelerated extraction without custom COBOL extracts. An additional target application, MHC Software, was implemented to support the city’s contract attachment requirements, creating a multi-system integration surface between financials, procurement, and contract management. Delta and exception reporting, along with readiness dashboards, were used throughout test cycles to focus limited city resources on changed, new, and problematic records and to produce detailed audit trail reporting.
Program governance was driven by the city PMO and included regular readiness reporting, cross-team training for City staff, Infor consultants, and MHC consultants, and a data readiness process that tracked mappings, transformation exceptions, missing cross references, and configuration gaps. The implementation confronted elevated risk due to high project visibility, complex historical data, and staff turnover, so structured knowledge transfer and targeted remediation of data quality issues were emphasized ahead of each test cycle and production cutover.
The data migration was completed using Premier’s migration services, Applaud software, and an EPACTL methodology, enabling the City of New Orleans to surface and resolve legacy and target data issues prior to go live. The approach automated vendor consolidation, processed extensive mainframe history, supported the complex financial history and audit trail needs, and was documented as successful by project stakeholders.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2017 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Video Surveillance System | Physical Security |
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2017 | 2017 |
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