City of Omaha
1819 Farnam Street, Suite LC-1,
Omaha, 68183, NE,
United States
Omaha, 68183, NE,
United States
1 402-444-7000
Government
City of Omaha Technographics
City of Omaha Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Omaha and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 City of Omaha employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Omaha has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Infor CloudSuite HCM for Core HR in 2014, IBM Maximo for Enterprise Asset Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Omaha is running and its propensity to invest more and deepen its relationship with Oracle , Infor , WorkForce Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Omaha revenues, which have grown to $1.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Omaha intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Omaha Tech Stack and Enterprise Applications
City of Omaha ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013, City of Omaha implemented Oracle E-Business Suite as its core ERP Financial application to consolidate financial operations across municipal finance functions. The deployment focused on transactional finance modules and reporting workflows used by the city finance organization, with particular emphasis on Accounts Payable, encumbrance accounting, project accounting, and fixed asset reconciliation.
The implementation included targeted configuration and remediation within Oracle E-Business Suite, notably corrections in the Oracle Payables module to enable payment term processing that allowed the City of Omaha to capture vendor discounts without manual payment manipulation. Encumbrance accounting was investigated and cleaned up to resolve a decade of balance issues, and a Project to Asset process was corrected so Projects integrate accurately with Assets and eliminate recurring manual journal entries. The narrative also documents preparation for R12 changes to Accounts Payable and related table structures that influence Discoverer reporting views.
Integrations and operational automations were addressed where explicit issues existed, including fixing an upload file from Metropolitan Utilities District which shortened a three day payment process to a two hour process, and improving file-based payment processing workflows. The work encompassed testing and production support to validate batch uploads, payment sequencing, and the interaction between payables and project asset accounting.
Governance and rollout activities included providing production support and end user training, planning and executing thorough testing of corrected processes, and briefing management on upcoming R12 structural changes that affect reporting and AP table schemas. These governance tasks were used to institutionalize the corrected payment term configurations and the adjusted Project to Asset accounting process within finance operations.
Explicit outcomes recorded during the engagement include the elimination of manual journal entries related to project assets, measurable time savings from corrected payment term handling which removed hours per month of manual manipulation, and a reduction in payment processing time for a major utility vendor from three days to two hours. Oracle E-Business Suite remains the transactional ERP Financial system supporting the City of Omaha finance functions.
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ERP Financial | ERP |
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2022 | 2022 |
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City of Omaha HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite HCM | Core HR | HCM | n/a | 2014 | 2014 |
In 2014 City of Omaha deployed Infor CloudSuite HCM as its Core HR application to centralize human resources data and operational workflows within the Human Resources Department. The implementation established Infor CloudSuite HCM as the authoritative system for employee records, position classification, pay administration, benefits management, recruitment and selection, training records, retirement tracking, and performance appraisal processes.
Configuration work focused on functional alignment and automation, the project configured Infor CloudSuite HCM to enforce data integrity rules, role based access, and routine data validation, while enabling reporting and query capabilities used by HR staff. The HRIS team performed process mapping and translated business requirements into technical specifications, implemented report templates for mandatory filings such as EEO 4 and VETS 4212, and developed user training materials and documentation to support adoption of Infor CloudSuite HCM.
Operational integration centered on interfacing and data exchange with City IT systems, the HRIS analyst functioned as the liaison between HR and IT to coordinate data feeds, imports and exports, and to address technical incidents with the vendor as needed. The implementation included routine audit processes, frontline technical support workflows, and coordinated testing and deployment of upgrades and patches for Infor CloudSuite HCM in collaboration with IT staff.
Governance and operational ownership were established through a functional system administrator role responsible for configuration management, user provisioning, security and compliance checks, and ongoing process improvements. Training, troubleshooting, and documentation responsibilities were embedded in HR operations, including maintenance of public facing HR content, with structured testing plans used for upgrades and clear escalation paths to IT and the vendor when technical issues arose.
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Payroll | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2016 | 2016 |
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City of Omaha ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021 City of Omaha deployed IBM Maximo to centralize municipal asset lifecycle management under an Enterprise Asset Management program. The implementation positioned IBM Maximo as the authoritative system for departmental and division specific asset administration across the municipal enterprise, supporting configuration, production support, and ongoing upgrades managed by the city IT organization.
Configuration work focused on core Enterprise Asset Management capabilities common to municipal deployments, including an enterprise asset registry, work order management, preventive maintenance scheduling, inventory and parts control, and operational reporting. IBM Maximo was configured to support role based administration, user acceptance testing cycles, and routine release coordination consistent with city governance procedures.
Operational integration emphasized close coordination with the City IT Coordinator, DOT.Comm, and external IT service providers for interface maintenance and troubleshooting. The implementation encompassed application configuration management, interface oversight and reporting workflows, with responsibilities for documentation, interface maintenance, and production support clearly assigned to the city applications team.
Governance and process changes included formalized change control, upgrade coordination, and cross department engagement with division and department leaders to align system standards and workflows. Application administration responsibilities described in supporting materials indicate a sustained focus on configuration, reporting, interface maintenance, testing, and operational support for IBM Maximo within City of Omaha Enterprise Asset Management.
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City of Omaha Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2013 | 2013 |
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City of Omaha Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2009 | 2009 |
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City of Omaha CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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City of Omaha ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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City of Omaha PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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City of Omaha IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Omaha
| First Name | Last Name | Title | Function | Department | Phone | |
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Director of HR | Director | HR | |
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Payroll Manager | Manager | HR | |
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HRIS Analyst | Non Manager | HR | |
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HR Manager | Manager | HR | |
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Finance Director | Director | Finance | |
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Accounting Manager | Manager | Finance | |
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City Treasurer | Director | Finance | |
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Budget Manager | Manager | Finance | |
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Applications Analyst | Non Manager | IT | |
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Accountant | Manager | Finance | |
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Director IT | Director | IT | |
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Apps Being Evaluated by City of Omaha Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Omaha IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Omaha digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Omaha Technographics
City of Omaha is a Government organization based in United States,
with around 3500 employees and annual revenues of $1.20 billion.
City of Omaha operates a diverse technology stack with applications such as
Oracle E-Business Suite, Infor CloudSuite HCM and IBM Maximo,
covering areas like ERP Financial, Core HR and Enterprise Asset Management.
City of Omaha has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Infor and IBM.
City of Omaha recently adopted applications including
Oracle Cloud ERP in 2022, IBM Maximo in 2021 and Amazon Elastic Load Balancing (ELB) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Omaha’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Omaha’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Omaha technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.