City of Surrey
City of Surrey Technographics
City of Surrey Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by City of Surrey and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3179 City of Surrey employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that City of Surrey has purchased the following applications: Unit4 Business World for ERP Financial in 2006, Oracle PeopleSoft HCM for Core HR in 2008, Unit4 Student Management for Student Information in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems City of Surrey is running and its propensity to invest more and deepen its relationship with UNIT4 , Oracle , Docebo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing City of Surrey revenues, which have grown to $1.70 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for City of Surrey intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
City of Surrey Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | IgniteTech Computron | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2006 | 2006 |
In 2006 the City of Surrey implemented Unit4 Business World from vendor UNIT4 as its ERP Financial platform, replacing IgniteTech Computron to centralize municipal financial management. The deployment focused on establishing Unit4 Business World as the authoritative system for core financial operations across the municipality.
The implementation re-engineered existing business processes to facilitate the new financial management system, historically marketed as Agresso Business World, and emphasized standard ERP Financial capabilities. Configuration work included general ledger structures, accounts payable and receivable workflows, budgeting and forecasting modules, and fixed asset accounting, aligned to municipal chart of accounts and period close requirements.
Operational coverage centered on the city finance organization and downstream municipal departments that generate financial transactions, with a data migration effort to bring transactional and master data from IgniteTech Computron into Unit4 Business World. Integrations are described in functional terms only, focusing on interfaces for transactional feeds and reporting consolidation rather than specific third party products.
Governance and process changes accompanied the technical deployment, with redesigned approval workflows, strengthened financial controls, and role based access alignment to Unit4 Business World security models. The City executed process redesign and policy updates to ensure the new ERP Financial system supported city wide accounting, control, and month end close discipline.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft HCM | Core HR | HCM | n/a | 2008 | 2017 |
In 2008 City of Surrey engaged planning for an Oracle PeopleSoft HCM 8.8 to 9.0 upgrade, establishing the upgrade as a Core HR initiative to stabilize and advance HR operational capabilities. The engagement focused on defining the overall approach, producing the project charter, establishing training needs for project resources, consulting with the upgrade service provider, and preparing the initial project plan for the upgrade.
Planning work emphasized Core HR configuration and release governance, including assessment of existing customizations, configuration baselining, and a regression testing strategy for HCM workflows. The Oracle PeopleSoft HCM upgrade planning addressed typical Core HR functional areas such as central employee records, position and job management, benefits and absence workflows, and self-service HR interfaces, and built a testing and configuration timetable to preserve those functions through the version change.
Consultation with the upgrade service provider was used to validate technical compatibility and interface stability, and to scope interface testing and cutover sequencing for connected HR and payroll touchpoints. The initial project plan captured environment promotion steps, test cycles, and resource training windows to reduce risk during code and data migration activities.
Governance work produced a project charter that defined stakeholder roles, decision gates, and training requirements for deployment resources, and the plan promoted staged rollout and controlled testing as the primary risk mitigation approach. City of Surrey Oracle PeopleSoft HCM Core HR was positioned through this planning engagement to follow a structured upgrade path with documented governance, training, and testing artifacts supporting the 8.8 to 9.0 migration.
|
 |
|
|
Learning and Development | HCM |
|
2023 | 2023 |
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Recruiting, Applicant Tracking System | HCM |
|
2008 | 2008 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Student Management | Student Information | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, City of Surrey implemented Unit4 Student Management as its Student Information application. The deployment centered on consolidating student administration through Unit4 Student Management, standardizing enrollment, academic records, scheduling, assessment capture and reporting workflows within the Student Information category.
The implementation configured core Student Information capabilities typical for the category including admissions and enrollment management, student record maintenance, timetable scheduling, grade and transcript reporting, and administrative reporting workflows. Governance emphasis was placed on role based access and procedural controls to support consistent recordkeeping and auditability, while operational focus aligned with administrative and academic support processes across the municipality's affected administrative units.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2020 | 2020 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
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|
|
|
Survey and Questionnaire | Collaboration |
|
2014 | 2014 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
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|
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Web Content Management | Content Management |
|
2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Customer Experience | CRM |
|
2018 | 2018 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2020 | 2020 |
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IT Service Management | ITSM |
|
2021 | 2021 |
|
PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Geographic Information System | PLM and Engineering |
|
2013 | 2013 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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IT Decision Makers and Key Stakeholders at City of Surrey
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by City of Surrey Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from City of Surrey IT executives and key decision makers. This section highlights City of Surrey's latest recorded technology evaluations, including Diligent Platform for Governance, Risk and Compliance on 2025-11-04 and Oracle PeopleSoft HCM for Core HR on 2025-02-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the City of Surrey digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD City of Surrey Technographics
City of Surrey is a Government organization based in Canada,
with around 3179 employees and annual revenues of $1.70 billion.
City of Surrey operates a diverse technology stack with applications such as
Unit4 Business World, Oracle PeopleSoft HCM and Unit4 Student Management,
covering areas like ERP Financial, Core HR and Student Information.
City of Surrey has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4 and Oracle.
City of Surrey recently adopted applications including
Docebo LMS in 2023, ServiceNow ITSM in 2021 and Amazon EC2 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of City of Surrey’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates City of Surrey’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete City of Surrey technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.