Manchester, M1 6EU,
United Kingdom
Clarity Business Travel Technographics
Clarity Business Travel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clarity Business Travel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 349 Clarity Business Travel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clarity Business Travel has purchased the following applications: Recruitee for Recruiting, Applicant Tracking System in 2018, Travelport Galileo for Reservation and Booking Management in 2017, LiveChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clarity Business Travel is running and its propensity to invest more and deepen its relationship with Tellent , Travelport , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clarity Business Travel revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clarity Business Travel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clarity Business Travel Tech Stack and Enterprise Applications
Clarity Business Travel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tellent | Legacy | Recruitee | Recruiting, Applicant Tracking System | HCM | n/a | 2018 | 2018 |
|
Clarity Business Travel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Travelport | Legacy | Travelport Galileo | Reservation and Booking Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Clarity Business Travel implemented Travelport Galileo as its Reservation and Booking Management application to support booking operations and client-facing travel support. Travelport Galileo was used for handling inbound calls, creating and editing customer enquiries, and executing rail, air and car hire bookings through a centralized GDS workflow.
The deployment centered on reservation and booking management capabilities including PNR creation, ticketing and message queue handling consistent with a Galileo GDS implementation, coupled with administrative progress reporting and SLA tracking. Operational responsibilities were exercised from the Clarity Travel Management support team in East Kilbride between November 2017 and March 2018, where staff provided first level support across seven separate booking systems that clients used to make reservations.
Governance and operational performance were emphasized through tight service level processes, achieving 100% of inbound calls answered and an average of 97.5% of queries resolved within a four hour SLA. The implementation positioned Clarity Business Travel to use Travelport Galileo for Reservation and Booking Management in direct support of customer service and booking operations.
|
Clarity Business Travel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
|
Clarity Business Travel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2022 | 2022 |
|
|
|
|
|
PBX, VoiP and Phone Systems | Collaboration |
|
2015 | 2015 |
|
Clarity Business Travel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2022 | 2022 |
|
Clarity Business Travel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2018 | 2018 |
|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2022 | 2022 |
|
|
|
|
|
Customer Support | CRM |
|
2017 | 2017 |
|
|
|
|
|
Tag Management | CRM |
|
2019 | 2019 |
|
Clarity Business Travel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
Clarity Business Travel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
Clarity Business Travel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
EMM / MDM / MAM | CyberSecurity |
|
2016 | 2016 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Clarity Business Travel
Apps Being Evaluated by Clarity Business Travel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||