List of Travelport Galileo Customers
Slough, SL3 8AG,
United Kingdom
Since 2010, our global team of researchers has been studying Travelport Galileo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Travelport Galileo for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Travelport Galileo for Reservation and Booking Management include: Clarity Business Travel, a United Kingdom based Professional Services organisation with 349 employees and revenues of $100.0 million, Marco Vasco, a France based Professional Services organisation with 170 employees and revenues of $38.0 million, Travel 2, a United Kingdom based Professional Services organisation with 210 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using Travelport Galileo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Travelport Galileo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Clarity Business Travel | Professional Services | 349 | $100M | United Kingdom | Travelport | Travelport Galileo | Reservation and Booking Management | 2017 | n/a | In 2017, Clarity Business Travel implemented Travelport Galileo as its Reservation and Booking Management application to support booking operations and client-facing travel support. Travelport Galileo was used for handling inbound calls, creating and editing customer enquiries, and executing rail, air and car hire bookings through a centralized GDS workflow. The deployment centered on reservation and booking management capabilities including PNR creation, ticketing and message queue handling consistent with a Galileo GDS implementation, coupled with administrative progress reporting and SLA tracking. Operational responsibilities were exercised from the Clarity Travel Management support team in East Kilbride between November 2017 and March 2018, where staff provided first level support across seven separate booking systems that clients used to make reservations. Governance and operational performance were emphasized through tight service level processes, achieving 100% of inbound calls answered and an average of 97.5% of queries resolved within a four hour SLA. The implementation positioned Clarity Business Travel to use Travelport Galileo for Reservation and Booking Management in direct support of customer service and booking operations. | |
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Marco Vasco | Professional Services | 170 | $38M | France | Travelport | Travelport Galileo | Reservation and Booking Management | 2010 | n/a | In 2010, Marco Vasco implemented Travelport Galileo for Reservation and Booking Management. The deployment centralized global distribution system capabilities to support itinerary design and real-time availability queries across its France offices and remote consultants covering USA, Canada, Bahamas, Martinique, and Guadeloupe. Travelport Galileo served as the booking backbone for front-office sales and travel operations, enabling PNR creation, fare pricing, multi-segment itinerary construction, and ticketing workflows used by tailor-made travel consultants and product management teams. Travelport Galileo was configured to provide core reservation and booking capabilities including availability merchandising, reservation record management, and ticket issuance automation. The implementation included an explicit integration with the company management and invoicing system SUGAR, creating an operational handoff from booking records to back-office invoicing and customer management. Governance focused on standardizing consultant booking workflows across Paris and Toulouse offices and teleworking sector specialists, aligning reservation data capture and billing processes across sales, product management, and finance functions. | |
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Travel 2 | Professional Services | 210 | $25M | United Kingdom | Travelport | Travelport Galileo | Reservation and Booking Management | 2014 | n/a | In 2014, Travel 2 implemented Travelport Galileo as its core Reservation and Booking Management platform to support agent-facing booking workflows across its UK operations. The deployment targeted Tours Consultant teams based in Glasgow and adjacent agency sales channels, establishing Travelport Galileo as the primary system for inventory access, fare pricing, PNR creation, and ticketing workflows within Travel 2. Travelport Galileo was configured to support standard reservation lifecycle capabilities typical of Reservation and Booking Management software, including availability search, itinerary construction, fare calculation, booking servicing, and agent desktop booking tools. Configuration emphasized agent workflow efficiency and booking accuracy, reflecting operational practices where Tours Consultants liaise closely with an in-house operations team to validate itineraries and supplier arrangements. The implementation included integrations with Travel 2 internal systems, including the corporate website and booking storefront T2.com, and other in-house programmes used by sales and operations teams. Operational coverage spanned sales, bookings, and operations functions, with Travelport Galileo serving as the transactional hub for external travel agent engagement and internal fulfilment coordination across the United Kingdom. Governance and rollout relied on role-based agent training and supplier destination training, with Team Leader reporting used to monitor booking activity and maintain sales alignment. Process changes emphasized standardized booking validation and cross-team coordination between Tours Consultants and the operations team, and Travelport Galileo was positioned to deliver consistent reservation processing across Travel 2 business functions. |
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