Peterborough, PE7 3EQ,
United Kingdom
Clark-Drain ltd Technographics
Clark-Drain ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Clark-Drain ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Clark-Drain ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Clark-Drain ltd has purchased the following applications: Sage Business Cloud X3 (ex Sage ERP X3) for ERP Financial in 2016, Ceequel for Time and Attendance in 2018, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Clark-Drain ltd is running and its propensity to invest more and deepen its relationship with Sage , ELF Productivity , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Clark-Drain ltd revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Clark-Drain ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Clark-Drain ltd Tech Stack and Enterprise Applications
Clark-Drain ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Business Cloud X3 (ex Sage ERP X3) | ERP Financial | ERP | n/a | 2016 | 2017 |
In 2016, Clark-Drain ltd implemented Sage Business Cloud X3 (ex Sage ERP X3) as its core ERP Financial application. The deployment targeted the companys manufacturing and distribution operations that span production sites in the United Kingdom and China, and supported commercial relationships with national distributors, main contractors, and end users across UK construction sectors.
Configuration emphasized core financial management, inventory and procurement workflows, order-to-cash processing, and production control capabilities aligned with ERP Financial functionality. The technical stack was operated within a Windows domain environment, leveraging VMware hypervisors for server virtualization and standard network services such as AD, DNS, DHCP and TCP/IP for authentication and connectivity.
Integrations were scoped to support EDI systems for distributor interactions and shop floor data capture for manufacturing traceability, with Sage Business Cloud X3 positioned as the transactional backbone between finance, operations and shop floor systems. Operational coverage included finance, procurement, operations, manufacturing and IT teams, with the application supporting multi-site inventory and production records across UK and China sites.
Governance and operationalization centered on creating a first line IT support model to free the system administrator for strategic projects, comprehensive documentation of support repair and project activities, and structured end user training and knowledge transfer. Day to day IT responsibilities included desktop support and troubleshooting, while the application support focus included maintaining Sage Business Cloud X3 administration knowledge, EDI handling and shop floor interface support.
|
Clark-Drain ltd HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELF Productivity | Legacy | Ceequel | Time and Attendance | HCM | n/a | 2018 | 2019 |
In 2018, Clark-Drain ltd implemented Ceequel - ELF Productivity to provide centralized Time and Attendance capabilities across its 200 person distribution workforce in the United Kingdom. The deployment focused on enterprise timekeeping and attendance monitoring, positioning Ceequel as the primary application for clocking, time capture and exception reporting tied to payroll and workforce administration.
Ceequel - ELF Productivity was configured to capture attendance events and manage time records, with standard Time and Attendance functionality such as real-time time capture, roster visibility and attendance exception handling to support operational scheduling and payroll reconciliation. Configuration emphasized consistent data structures for employee time records to enable downstream reporting and statistical analysis.
The implementation integrated with ADP HR.net to maintain online personnel records and to enable efficient data exports to aid statistics and reporting. Integration created a canonical personnel dataset in ADP HR.net while Ceequel supplied time and attendance datasets for HR and finance reporting workflows, supporting automated data export routines for periodic statistics.
Operational ownership was aligned to HR and operations teams, using Ceequel to centralize timekeeping governance and to standardize attendance workflows across sites. The deployment established a single source for attendance data and a repeatable export path into ADP HR.net for reporting, improving record consistency and supporting routine workforce reporting requirements.
|
Clark-Drain ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, Clark-Drain ltd deployed Zendesk Service. Clark-Drain ltd implemented Zendesk Service as its Customer Support platform embedded on its website to centralize customer inquiries for its distribution operations in the United Kingdom.
The deployment used cloud hosted Zendesk Service capabilities, including ticketing, a web embedded support widget, knowledge base and workflow automation to manage case intake, routing and prioritization across customer service teams. Operational scope focused on customer service and support operations, with configuration emphasizing web channel capture, self service documentation and SLA driven ticket queues. Governance centered on standardizing support processes and ticket lifecycle workflows to enforce consistent case handling and day to day operational control.
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
Clark-Drain ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at Clark-Drain ltd
Apps Being Evaluated by Clark-Drain ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||