Los Angeles, 90066, CA,
United States
Club W Technographics
Club W Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Club W and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Club W employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Club W has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Zendesk Service for Customer Support in 2015, Autodesk Fusion Lifecycle for Product Lifecycle Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Club W is running and its propensity to invest more and deepen its relationship with Google , Zendesk , Quantcast or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Club W revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Club W intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Club W Tech Stack and Enterprise Applications
Club W Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012 Club W deployed Google Workspace (Formerly Google G-Suite) for Collaboration. Google Workspace (Formerly Google G-Suite) is implemented as a cloud-hosted SaaS collaboration platform across the organization and is observable in use on their website. The implementation provides corporate email and Calendar, Google Drive storage, and shared Docs and Sheets with real-time editing to support team collaboration and document workflows.
Administration is managed through the Google Workspace admin console with user provisioning and group-based access controls, and the environment supports mobile access and browser-based collaboration suitable for a 120-employee consumer packaged goods company. The deployment supports business functions including internal communications, content authoring, and cross-functional productivity for marketing, operations, and customer support. This positions Club W, Google Workspace (Formerly Google G-Suite), Collaboration, as the core platform for internal productivity and communications.
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Club W CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Club W implemented Zendesk Service on its website to centralize inbound customer inquiries for its e-commerce operations. Zendesk Service was deployed as a cloud-hosted instance to support Customer Support workflows, routing web form submissions and web widget conversations into a unified ticketing queue for the support team.
The implementation focused on standard Customer Support capabilities including ticketing, multi-channel request capture from the website, configurable macros and trigger automation for common responses, and a hosted help center for self-service content. Operational coverage included customer support and operations teams handling order and post-sale inquiries, with governance framed around ticket triage, priority routing, SLA-driven workflows and dashboard reporting for case management.
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Club W PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Autodesk | Legacy | Autodesk Fusion Lifecycle | Product Lifecycle Management | PLM and Engineering | n/a | 2015 | 2015 |
In 2015, Club W deployed Autodesk Fusion Lifecycle as its Product Lifecycle Management platform to centralize product development workflows and manage product sourcing. The deployment established a shared, collaborative environment for the product team to capture product records and coordinate sourcing activities.
Club W leveraged Autodesk PLM 360 software as the foundation to enable error free collaboration across sourcing and product definition, applying Product Lifecycle Management capabilities such as workflow orchestration, versioned product records, and supplier task coordination. Configuration efforts prioritized collaborative workspaces and lifecycle workflows to support rapid catalog expansion while enforcing product data governance and standardized processes across the team.
Operational scope focused on the product organization and sourcing functions, and the implementation supported a rapid increase in sourcing activity. Club W reported more than 900 percent growth in product sourcing in one year after adopting Autodesk PLM 360, and the company was recognized as the Autodesk Inventing the Future recipient for August. The case links Autodesk Fusion Lifecycle Product Lifecycle Management to improved product governance, collaborative workflows, and accelerated sourcing operations.
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Club W IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Club W CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Club W
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Club W Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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