Elmwood Park, 7407, NJ,
United States
Colex Finishing Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Colex Finishing and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Colex Finishing employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Colex Finishing has purchased the following applications: IONOS Cloud for Application Hosting and Computing Services in 2019, Microsoft 365 for Collaboration in 2021, PhaseWare for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Colex Finishing is running and its propensity to invest more and deepen its relationship with IONOS , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Colex Finishing revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Colex Finishing intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IONOS | Legacy | IONOS Cloud | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 | ||
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| PhaseWare | Legacy | PhaseWare | Customer Support | CRM | n/a | 2020 | 2020 | In 2020, Colex Finishing implemented PhaseWare on its website to provide Customer Support. The implementation centralized customer-facing inquiry capture through web-based intake, establishing an online support channel for the company's manufacturing clients. The scope was sized for a 40-employee United States manufacturer, focusing on the customer service function rather than enterprise-scale IT. PhaseWare was configured to deliver core Customer Support capabilities typical for the category, including ticketing and case management, web form intake, a customer-facing portal, and knowledge base access to standardize responses. Configuration emphasized lightweight workflow automation and queue management to match the company's compact support team, with role-based administration for support agents and a simple escalation path. Operational coverage centered on the service desk and customer-facing staff, with the web-embedded PhaseWare instance acting as the primary channel for external inquiries. Governance focused on process standardization, role assignments, and web form templates to ensure consistent routing and tracking of customer issues across the organization. | |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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eCommerce | eCommerce |
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2022 | 2022 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Reservation and Booking Management | ERP Services and Operations |
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2013 | 2013 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2022 | 2022 |
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