Contra Costa County
1025 Escobar Street,
Martinez, 94553, CA,
United States
Martinez, 94553, CA,
United States
1 925-335-1700
Government
Contra Costa County Technographics
Contra Costa County Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Contra Costa County and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Contra Costa County employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Contra Costa County has purchased the following applications: Equifax I-9 Management for HR Compliance in 2014, Quadient Neopost IS-5000 for Mailing System in 2011, CivicEngage for Citizen Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Contra Costa County is running and its propensity to invest more and deepen its relationship with Equifax , UKG , HBS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Contra Costa County revenues, which have grown to $2.75 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Contra Costa County intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Contra Costa County Tech Stack and Enterprise Applications
Contra Costa County HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2014 | 2014 |
In 2014, Contra Costa County implemented Equifax I-9 Management. The deployment addressed HR Compliance needs by centralizing I-9 administration and employment verification workflows for the County Human Resources Department.
Equifax I-9 Management was configured to manage the I-9 lifecycle, including electronic form capture, employment verification workflows, audit trail and retention, and role-based access controls. The county used the Talx/Equifax I-9 Compliance Center for employment verification and integrated Equifax I-9 Management into NeoGov onboarding workflows to streamline new hire intake and documentation exchange. Configuration emphasized document imaging, compliance reporting, and access controls to support auditability and chain of custody for I-9 records.
Operational scope centered on the Human Resources Department with direct support for Merit Board intake and scheduling activities, and HR staff acting as primary administrators while IT served as the technical point of contact for departmental needs. Process changes embedded electronic I-9 checks into onboarding workflows and adjusted records retention and scheduling procedures to align with centralized compliance management. Equifax I-9 Management is positioned as the county’s system of record for employment verification and I-9 compliance within its HR Compliance stack.
|
|
|
|
|
Time and Attendance | HCM |
|
2015 | 2015 |
|
|
|
|
|
Time and Attendance | HCM |
|
2025 | 2025 |
|
|
|
|
|
Workforce Management | HCM |
|
2014 | 2014 |
|
Contra Costa County ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quadient | Legacy | Quadient Neopost IS-5000 | Mailing System | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Contra Costa County implemented Quadient Neopost IS-5000 as a Mailing System. The deployment focused on county mailroom operations serving multiple locations, with daily handling of incoming and outgoing postal flows and interbuilding distribution across three buildings.
The Quadient Neopost IS-5000 was used alongside an IJ 15k mail machine to process daily outgoing mail. Functional capabilities deployed included high-volume postage meter imprinting, automated postage application and throughput-oriented batch processing consistent with Mailing System workflows, enabling systematic preparation of mail for pickup and carrier handoff.
Operational coverage consisted of daily pickup, sorting and delivery between three buildings at multiple county sites, with mailroom staff executing standardized pickup windows and sorting routines. Governance centered on mailroom procedural controls, role-based tasking for sorting and machine operation, and scheduled processing runs to align physical mail flows with county facilities and administrative functions.
|
Contra Costa County CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Contra Costa County implemented CivicEngage on its public website to strengthen Citizen Engagement. The deployment of CivicEngage supports the county government of the United States and centralizes citizen facing content and service information across the county web presence, aligned with municipal communications and online access objectives.
The CivicEngage implementation leverages core citizen engagement capabilities including content management, news and alerts publication, calendars and event management, agenda and meeting publishing, and online service request workflows typical of Citizen Engagement platforms. Configuration work emphasized editorial templates, accessibility compliance settings, and subscription and notification features to manage public communications and subscription preferences.
Operational coverage is focused on the county public portal and citizen touchpoints, providing a single platform for departmental announcements and constituent self service. The deployment reflects a web first architecture with CivicEngage as the public facing application, supporting information distribution and transactional intake across county functions without detailing backend system integrations.
Governance for the CivicEngage rollout centered on content ownership and editorial workflows, role based publishing permissions, and scheduled content review processes to maintain accuracy of public notices and meeting materials. Training and ongoing editorial governance were structured to enable departments to publish and manage citizen facing content while preserving centralized oversight of public communications.
|
|
|
|
|
Citizen Engagement | CRM |
|
2021 | 2021 |
|
Contra Costa County ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2021 | 2021 |
|
Contra Costa County Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Portfolio and Investment Management | Investment Management |
|
2014 | 2014 |
|
Contra Costa County IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Contra Costa County
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Director of Human Resources | Director | HR | |
|
|
|
County Administrator and Clerk of the Board | Manager | Finance | |
|
|
|
Director of Human Resources | Director | HR | |
|
|
|
Chief Financial Officer | CXO | Finance | |
|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Human Resources Manager | Manager | HR | |
|
|
|
Director of Finance | Director | Finance | |
|
|
|
Auditor-Controller / Chief Accounting Officer | CXO | Finance | |
|
|
|
CFO | CXO | Finance | |
|
|
|
HRIS Manager | Manager | HR | |
|
|
|
HR Officer | Manager | HR | |
|
Apps Being Evaluated by Contra Costa County Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Contra Costa County IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Contra Costa County digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Contra Costa County Technographics
Contra Costa County is a Government organization based in United States,
with around 11000 employees and annual revenues of $2.75 billion.
Contra Costa County operates a diverse technology stack with applications such as
Equifax I-9 Management, Quadient Neopost IS-5000 and CivicEngage,
covering areas like HR Compliance, Mailing System and Citizen Engagement .
Contra Costa County has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Equifax, Quadient and CivicPlus.
Contra Costa County recently adopted applications including
Ecotime - Time & Attendance Management in 2025, CivicEngage in 2021 and Granicus govDelivery in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Contra Costa County’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Contra Costa County’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Contra Costa County technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.