Cambridge, CB4 0WX,
United Kingdom
Coulson Group Technographics
Coulson Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Coulson Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Coulson Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Coulson Group has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2020, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Coulson Group is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Coulson Group revenues, which have grown to $22.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Coulson Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Coulson Group Tech Stack and Enterprise Applications
Coulson Group AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 Coulson Group deployed Zoho SalesIQ on their website. Zoho SalesIQ is a Chatbots and Conversational AI application used to deliver on‑site conversational engagement, supporting sales and customer service interactions through the company website.
The implementation centers on a web‑embedded Zoho SalesIQ widget that provides live chat, automated chatbot engagement, visitor tracking, and lead capture workflows consistent with Chatbots and Conversational AI functionality. Configuration work focused on agent consoles and administrative controls, with role based access and chat routing rules established to align incoming conversations to Coulson Group sales and client services staff. Operational coverage is explicitly the corporate website, and the deployment emphasizes conversational engagement, visitor context capture, and handoff to human agents for complex inquiries.
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Coulson Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Coulson Group implemented Microsoft 365 to establish a unified Collaboration platform. Coulson Group implemented Microsoft 365 and is noted as using Microsoft 365 on their website, signaling a cloud-first collaboration posture for the UK professional services firm.
The Microsoft 365 deployment emphasizes core Collaboration capabilities, with configuration aligned to standard suite components such as Teams for synchronous communication, SharePoint for team sites and document libraries, Exchange Online for email, and OneDrive for file sync and sharing. The environment was provisioned as a cloud-hosted Microsoft 365 tenant, with mailbox, file and real time communication services configured to support internal collaboration workflows and external client interactions.
Governance is organized through centralized tenant administration, identity and access controls and policy settings to manage external sharing and user permissions, reflecting Collaboration category governance practices. The implementation supports business functions including corporate communications, project delivery and knowledge management across the Coulson Group organization.
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Coulson Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Coulson Group implemented Microsoft Azure Cloud Services to provide Application Hosting and Computing Services for its public website, coulson.co.uk. The deployment uses Microsoft Azure Cloud Services as the central hosting platform responsible for web-facing compute, storage and content delivery functions and is positioned to support the companys marketing and customer-facing web operations.
The implementation centers on platform-level hosting and compute capabilities typical of Application Hosting and Computing Services, including infrastructure provisioning, platform services for application runtimes, automated scaling and monitoring for the website. Operational ownership is described at the web and IT function level, with governance focused on centralized provisioning and access control, automated deployment pipelines and ongoing platform monitoring to sustain the Coulson.co.uk presence on Microsoft Azure Cloud Services.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Coulson Group
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Apps Being Evaluated by Coulson Group Executives
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