Crayon Americas
12221 Merit Dr 800,
Dallas, 75251, TX,
United States
Dallas, 75251, TX,
United States
1 469-329-0290
Professional Services
Crayon Americas Technographics
Crayon Americas Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Crayon Americas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Crayon Americas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Crayon Americas has purchased the following applications: Microsoft 365 for Collaboration in 2016, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020, Adobe Experience Cloud for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Crayon Americas is running and its propensity to invest more and deepen its relationship with Microsoft , Google , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Crayon Americas revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Crayon Americas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Crayon Americas Tech Stack and Enterprise Applications
Crayon Americas Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Crayon Americas deployed Microsoft 365 as its primary Collaboration platform and is using Microsoft 365 on their website. The deployment is centered on Microsoft 365 as the named application, positioned to support employee productivity and external-facing content tied to the corporate web presence.
The implementation includes standard Microsoft 365 functional components common to Collaboration deployments, including Exchange Online for email, Microsoft Office productivity applications, Microsoft Teams for real-time collaboration, SharePoint Online for intranet and document management, and OneDrive for individual file storage. Identity and access are managed through Azure Active Directory as the tenant identity plane, with licensing and user provisioning configured at the tenant level.
Operational scope covers Crayon Americas as a United States based professional services firm with approximately 200 employees, supporting business functions such as consulting, sales, and delivery. Architecture is cloud-hosted with a single Microsoft 365 tenant model, site and team site structuring in SharePoint Online, and Teams channel organization to mirror departmental collaboration patterns.
Governance is implemented through centralized tenant administration, role based access controls, and content governance policies for SharePoint and Teams to manage information architecture and collaboration workflows. The narrative describes structural implementation details without specific outcome metrics or cost information.
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Collaboration | Collaboration |
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2020 | 2020 |
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Crayon Americas Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Crayon Americas implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) as a Digital Signing capability embedded on its public website. The deployment focused on enabling web-based signature capture for client-facing documents and quote acceptance workflows, using the Adobe Acrobat Sign application to centralize electronic signature handling.
Adobe Acrobat Sign was configured to support embedded signing sessions, send-for-signature workflows, document templates, signer authentication, and audit trail reporting, aligning with standard Digital Signing functional modules. The implementation standardized form presentation and signature collection, and it enforced signature authentication controls and durable audit records as part of the signing lifecycle.
Architecturally the solution operates as a website-integrated signing layer tied to customer interaction points, with document generation and signature request orchestration feeding into Adobe Acrobat Sign. Operational scope emphasizes client onboarding, proposal acceptance, and contract execution activities that intersect with sales and client services processes. Governance focused on maintaining signature audit trails and document retention consistent with Digital Signing application capabilities.
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Crayon Americas CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018 Crayon Americas deployed Adobe Experience Cloud to its public website, establishing a web focused implementation for Customer Experience. The deployment emphasizes Adobe Experience Cloud as the primary application supporting site level customer engagement and analytics.
The implementation centers on Customer Experience capabilities such as web analytics, content management and personalization workflows, instrumented across the corporate website to capture visitor behavior and enable experience orchestration. Configuration work included tag and telemetry implementation for behavioral data capture, segmentation rules for targeted content, and campaign measurement aligned to web marketing use cases.
Operational scope is concentrated on the corporate website and the marketing and web operations functions, aligning Customer Experience with demand generation and digital marketing processes. Integrations reported are explicitly confined to the website environment, with governance organized around content release cycles, tagging standards and campaign change control to maintain data quality and consistent experience delivery.
This narrative clarifies the Crayon Americas Adobe Experience Cloud Customer Experience relationship, documenting that Adobe Experience Cloud is embedded on the company website to support web level customer experience management and marketing workflows.
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Crayon Americas ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Crayon Americas TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Crayon Americas IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Crayon Americas
| First Name | Last Name | Title | Function | Department | Phone | |
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CEO | CXO | Finance | |
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CFO North America | CXO | Finance | |
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Controller | Director | Finance | |
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Apps Being Evaluated by Crayon Americas Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Crayon Americas IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Crayon Americas digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Crayon Americas Technographics
Crayon Americas is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $20.0 million.
Crayon Americas operates a diverse technology stack with applications such as
Microsoft 365, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) and Adobe Experience Cloud,
covering areas like Collaboration, Digital Signing and Customer Experience.
Crayon Americas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Adobe Systems.
Crayon Americas recently adopted applications including
Microsoft Dynamics 365 Marketing in 2021, Plezi in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Crayon Americas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Crayon Americas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Crayon Americas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.