AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Credendo Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contentsquare Legacy Hotjar Customer Experience CRM n/a 2017 2017
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
4me, Inc Legacy 4me Service Request & Incident Management Incident Management ITSM n/a 2020 2020
In 2020, Credendo implemented 4me Service Request & Incident Management. The deployment addressed the category and focused on centralizing service request intake and incident lifecycle management within the insurer's operational footprint. Configuration emphasized service request forms, incident classification, SLA tracking, automated ticket routing and a self-service portal, aligning with standard Service Request & Incident Management functional capabilities. The full application name 4me Service Request & Incident Management is used as the primary system of record for request and incident transactions. Governance was established around defined incident escalation paths and standardized request fulfillment workflows, introducing role based access and approval gates to align with internal support processes. Rollout targeted day to day operations, and since 4me has been implemented, Credendo has seen a difference in its daily operations. Operational coverage centered on IT and support functions, with ongoing administration of workflow configurations, SLA rules and knowledge management workflows within 4me Service Request & Incident Management.
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Credendo
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Credendo Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Credendo Technographics

Credendo is a Insurance organization based in Germany, with around 30 employees and annual revenues of $10.0 million.

Credendo operates a diverse technology stack with applications such as Microsoft 365, Hotjar and 4me Service Request & Incident Management, covering areas like Collaboration, Customer Experience and Incident Management.

Credendo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Contentsquare and 4me, Inc.

Credendo recently adopted applications including Salesforce Pardot in 2021, Google Cloud Platform (GCP) in 2021 and Intuit Mailchimp in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Credendo’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Credendo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Credendo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.