Stuttgart, 70178,
Germany
Creditplus Bank AG Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Creditplus Bank AG and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 671 Creditplus Bank AG employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Creditplus Bank AG has purchased the following applications: In-House ATS for Applicant Tracking System in 2010, Solvemate for Chatbots and Conversational AI in 2019, Hyland Alfresco ECM for Enterprise Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Creditplus Bank AG is running and its propensity to invest more and deepen its relationship with In-House Applications , Solvemate , Hyland or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Creditplus Bank AG revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Creditplus Bank AG intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | In-House ATS | Applicant Tracking System | HCM | n/a | 2010 | 2010 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solvemate | Legacy | Solvemate | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Creditplus Bank AG implemented Solvemate, deploying the Solvemate chatbot on its public website to provide automated customer engagement. The deployment is an example of Chatbots and Conversational AI applied to online customer service and self-service workflows. Functional components include structured conversational flows and decision-tree logic for FAQ automation, a knowledge-base driven response layer, and escalation paths that route complex queries to human channels. Configuration is concentrated on front-line digital channels to automate initial customer intake and standard product inquiries.
Operational coverage is limited to the website channel where Solvemate handles initial retail banking queries and standard account questions. Governance and content management are handled by internal customer service and digital experience stakeholders, who perform conversational tuning and knowledge base updates. Architecturally the implementation centers on a web-embedded conversational UI, back-end decision logic and content management for dialogs, all delivered via the Solvemate application within the Chatbots and Conversational AI category.
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | Hyland Alfresco ECM | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Creditplus Bank AG implemented Hyland Alfresco ECM as part of an Enterprise Content Management initiative to digitize the loan payment process. The deployment focused on mapping loan application processes with Alfresco Process Services and delivering a web based user interface built with Alfresco Application Development Framework.
Alfresco Process Services was used as the enterprise Business Process Management solution to model and automate loan workflows, including process orchestration, task management, and document lifecycle controls. The front end was implemented with Alfresco Application Development Framework using reusable Angular based UI components and services to satisfy end user requirements rapidly and support modular UI composition.
The implementation included back end integration with other business applications to ensure document and transaction data flow between loan origination and payment systems. Operational coverage centered on loan operations and payment processing, impacting lending operations and servicing teams within the bank.
Creditplus Bank AG selected it-novum, an Alfresco Strategic Partner, to design and implement the solution using an agile methodology, enabling iterative delivery and reuse of UI components. Governance emphasized process mapping in Alfresco Process Services, standardized integration patterns, and component reuse in ADF to maintain consistency across the Enterprise Content Management environment.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2023 |
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