CROSSMARK Australia, A DKSH|Smollan Company
Level 1/29 Christie St St Leonards,
Sydney, 2065, NSW,
Australia
Sydney, 2065, NSW,
Australia
61 2 9439 1233
Professional Services
CROSSMARK Australia, A DKSH|Smollan Company Technographics
CROSSMARK Australia, A DKSH|Smollan Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CROSSMARK Australia, A DKSH|Smollan Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 CROSSMARK Australia, A DKSH|Smollan Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CROSSMARK Australia, A DKSH|Smollan Company has purchased the following applications: SAP Concur Expense for Expense Management in 2010, Frontier Software HR21 for Employee Self Service in 2010, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CROSSMARK Australia, A DKSH|Smollan Company is running and its propensity to invest more and deepen its relationship with SAP , Frontier Software , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CROSSMARK Australia, A DKSH|Smollan Company revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CROSSMARK Australia, A DKSH|Smollan Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CROSSMARK Australia, A DKSH|Smollan Company Tech Stack and Enterprise Applications
CROSSMARK Australia, A DKSH|Smollan Company ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP | n/a | 2010 | 2010 |
In 2010 CROSSMARK Australia, A DKSH|Smollan Company implemented SAP Concur Expense to centralize corporate travel and purchasing card workflows. The implementation used the Concur Web Expense interface as the primary user experience to operationalize Expense Management for accounting, travel administration, and procurement related tasks.
The configuration emphasized core expense management capabilities, including creation and submission of electronic expense reports in SAP Concur Expense, reconciliation of corporate card accounts, and scheduled delinquency and reconciliation reporting. The deployment supported program administration activities such as issuing and coding Com Data purchase cards, processing weekly invoices, and using corporate card transaction data to reconcile travel expenses.
Operational integrations were explicit and operational rather than hypothetical, with the accounting team using the AMEX C.A.R. tool to balance and reconcile travel expenses alongside Concur Web Expense workflows. The implementation involved regular interaction with credit card providers and Customer Relation reps to manage card applications, account delinquencies, and reconciliations, aligning Concur expense processes with external card vendor procedures.
Governance was organized through accounting and travel program administration, with documented processes for pulling delinquency reports, contacting employees about delinquent corporate accounts, and training staff on how to create and submit expense reports. The operational scope included accounting specialists and travel administrators who managed day to day expense processing, reconciliation, and employee training in support of the Expense Management program.
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CROSSMARK Australia, A DKSH|Smollan Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Frontier Software | Legacy | Frontier Software HR21 | Employee Self Service | HCM | n/a | 2010 | 2010 |
In 2010, CROSSMARK Australia implemented Frontier Software HR21. Frontier Software HR21 was deployed to provide Employee Self Service capabilities alongside core payroll and HR administrative functions across the organization, supporting operations in Australia and New Zealand.
The implementation of Frontier Software HR21 covered high volume payroll processing workflows, including bi monthly payroll for 1,350 employees in Australia, monthly payroll for 300 employees in Australia, bi monthly payroll for 440 employees in New Zealand, and monthly payroll for 50 employees in New Zealand. Functional modules and configured capabilities included employee setup, leave processing, calculation and payment of termination payments, administration of EBA and awards changes, out of cycle and back payments, PAYG preparation, superannuation payments, payroll journals to post to the general ledger, payroll tax return preparation for all Australian states for two companies, and workers compensation claim maintenance.
Integrations and operational interfaces were explicit, the payroll team imported data from an in house developed time and attendance system into Frontier Software HR21, and prepared payroll journals for posting to the general ledger. The deployment also maintained an employee self service kiosk using HR21, and produced reporting for internal and external customers while managing payroll enquiries by email, face to face and telephone channels.
Governance and operational controls were embedded in day to day work, with supervision of a part time payroll officer, maintenance of payroll master file changes, updates to payroll procedures and checklists, and ongoing monitoring of applicable awards and legislative changes. The configuration supported centralized payroll operations and structured workflow for payroll governance, customer interaction, and routine statutory compliance activities.
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Payroll | HCM |
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2010 | 2010 |
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CROSSMARK Australia, A DKSH|Smollan Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, CROSSMARK Australia implemented Microsoft 365 for Collaboration. The deployment established a centralized Microsoft 365 tenant to support corporate and field operations across Australia for a workforce of approximately 2000 employees, and the Microsoft 365 footprint is referenced on the corporate website.
The implementation incorporated standard Microsoft 365 capabilities including Exchange Online for email, SharePoint Online for intranet and document management, Microsoft Teams for chat and meetings, OneDrive for user file synchronization, and the Office productivity suite, reinforcing the Collaboration category. Identity and access followed Microsoft 365 patterns with Azure Active Directory single sign-on and centralized user provisioning, while governance workstreams focused on mailbox and SharePoint site ownership, Teams lifecycle controls, and document classification, impacting corporate communications, sales support, and back-office collaboration workflows.
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CROSSMARK Australia, A DKSH|Smollan Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at CROSSMARK Australia, A DKSH|Smollan Company
| First Name | Last Name | Title | Function | Department | Phone | |
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Payroll Manager | Manager | Finance | |
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Director, People and Culture | Director | HR | |
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Finance Manager | Manager | Finance | |
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General Manager Finance | Manager | Finance | |
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Apps Being Evaluated by CROSSMARK Australia, A DKSH|Smollan Company Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CROSSMARK Australia, A DKSH|Smollan Company IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CROSSMARK Australia, A DKSH|Smollan Company digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD CROSSMARK Australia, A DKSH|Smollan Company Technographics
CROSSMARK Australia, A DKSH|Smollan Company is a Professional Services organization based in Australia,
with around 2000 employees and annual revenues of $1.00 billion.
CROSSMARK Australia, A DKSH|Smollan Company operates a diverse technology stack with applications such as
SAP Concur Expense, Frontier Software HR21 and Microsoft 365,
covering areas like Expense Management, Employee Self Service and Collaboration.
CROSSMARK Australia, A DKSH|Smollan Company has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Frontier Software and Microsoft.
CROSSMARK Australia, A DKSH|Smollan Company recently adopted applications including
Microsoft Azure Cloud Services in 2020, Microsoft 365 in 2015 and Amazon S3 in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CROSSMARK Australia, A DKSH|Smollan Company’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CROSSMARK Australia, A DKSH|Smollan Company’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CROSSMARK Australia, A DKSH|Smollan Company technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.