CRS Group
Bracetown Business Park, Bracetown,
Dublin, D15 YN2P,
Ireland
Dublin, D15 YN2P,
Ireland
353 1890 929 824
Professional Services
CRS Group Technographics
CRS Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CRS Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51 CRS Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CRS Group has purchased the following applications: Sage 50 for ERP Financial in 2020, Tawk.to for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CRS Group is running and its propensity to invest more and deepen its relationship with Sage , Tawk.to , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CRS Group revenues, which have grown to $11.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CRS Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRS Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, CRS Group implemented Sage 50 as its ERP Financial application. The deployment supported finance operations at the professional services firm and was applied operationally by a Credit Controller based in Kildalkey, County Meath from July 2020 to present, reflecting day to day use across the company finance function.
Sage 50 was used to manage core accounts receivable workflows and cash management tasks, including debtors accounts reconciliation, inputting payments and receipts, and bank reconciliation across 10 bank accounts. The implementation centered on accounts receivable and bookkeeping capabilities within Sage 50, with regular weekly and monthly financial reporting produced from the application.
Operational coverage focused on the finance and credit control teams, with the Credit Controller performing payment collection activities by email and phone, posting receipts into Sage 50, and covering bookkeeper duties when required. There are no named third party integrations recorded, so the narrative is centered on in-application ledger posting, reconciliation, and reporting workflows in Sage 50.
Governance and process adjustments emphasized a standardized reconciliation cadence and consolidated reporting routines, with the Credit Controller responsible for maintaining debtor reconciliations and executing bank reconciliations. The implementation reflects an ERP Financial deployment that centralizes receivables control, cash posting, and periodic financial reporting within Sage 50.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, CRS Group implemented Tawk.to on its public website to provide live conversational support. Tawk.to is a Chatbots and Conversational AI application embedded on https://www.crs.ie to capture real time visitor inquiries and enable web based customer engagement. The deployment targets customer service and client intake business functions for the Ireland based professional services firm, and scales to the firmwide web presence rather than internal messaging channels.
The technical footprint centers on a web embedded chat widget and accompanying agent console, with chat transcripts and visitor monitoring used to manage conversations and follow up. Configuration emphasis is on conversational engagement, routing to web based agent dashboards, and retention of chat history consistent with Chatbots and Conversational AI workflows. Governance and operational ownership sit with client facing and customer service teams, aligning chat handling to existing client engagement processes.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2019 | 2019 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, CRS Group implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. CRS Group lists Google Workspace (Formerly Google G-Suite) on its corporate site, and the implementation functions as the firmwide productivity and collaboration layer supporting email, calendaring, document creation and file storage. The deployment leverages core Google Workspace capabilities including Gmail, Google Drive, Docs, Sheets and Calendar to enable real-time document collaboration and shared drive storage across the organization.
Functional coverage aligns with the Collaboration category and is focused on internal communications and professional services delivery workflows for a 51 employee organization. Administration is handled through the Google Workspace admin console with standard account provisioning, group-based access control and domain-level policy settings to manage users and sharing. Governance emphasis centers on centralized identity and access controls and content sharing policies to enforce collaboration boundaries without indication of named third party integrations.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Management | Content Management |
|
2014 | 2014 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at CRS Group
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CRS Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from CRS Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the CRS Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD CRS Group Technographics
CRS Group is a Professional Services organization based in Ireland,
with around 51 employees and annual revenues of $11.0 million.
CRS Group operates a diverse technology stack with applications such as
Sage 50, Tawk.to and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
CRS Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Tawk.to and Google.
CRS Group recently adopted applications including
Hubspot Marketing Automation in 2021, Sage 50 in 2020 and Cloudflare CDN in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of CRS Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates CRS Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete CRS Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.