Thrissur, 680020,
India
CSB Bank Technographics
CSB Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by CSB Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4700 CSB Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that CSB Bank has purchased the following applications: AssessHub SuperBrain Platform for Talent Assessment in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Google Custom Search for Application, Web and Enterprise Search in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems CSB Bank is running and its propensity to invest more and deepen its relationship with AssessHub , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing CSB Bank revenues, which have grown to $188.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for CSB Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CSB Bank Tech Stack and Enterprise Applications
CSB Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AssessHub | Legacy | AssessHub SuperBrain Platform | Talent Assessment | HCM | n/a | 2022 | 2022 |
In 2022 CSB Bank implemented AssessHub SuperBrain Platform as a Talent Assessment solution to support high volume hiring and sales and customer facing role assessments in India. The AssessHub SuperBrain Platform was used to screen, assess and offer more than 5,000 candidates, enabling the bank to reduce recruiter touchpoints and accelerate time to hire for frontline and sales hiring programs.
Deployment emphasized assessment orchestration and candidate coordination, with AssessHub SuperBrain assessments delivering automated evaluation workflows and an inferred SuperBot coordination layer managing scheduling and candidate communications. Functional capabilities implemented included large scale timed assessments, automated scoring and shortlisting, and candidate communication workflows to minimize manual recruiter intervention.
Operational coverage focused on India based recruiting and talent acquisition teams supporting sales and customer facing business functions, with the platform servicing end to end screening through offer stages for multiple hiring cohorts. Integrations are not specified in the source material, the implementation narrative therefore centers on in platform assessment orchestration and recruiter workflow reduction enabled by AssessHub SuperBrain Platform.
Governance and rollout emphasized centralized assessment rules and standardized evaluation criteria to support consistent hiring decisions across business units, with HR and talent acquisition teams adopting the platform for mass hiring events. Outcomes documented by the vendor include screening and offering over 5,000 candidates with minimal recruiter involvement and faster time to hire, reflecting the platform usage pattern and operational scope reported for CSB Bank.
|
|
|
|
|
Talent Assessment | HCM |
|
2022 | 2022 |
|
CSB Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, CSB Bank deployed Cisco Webex Meetings on its public website to provide browser-based conferencing and customer engagement entry points. The deployment positions CSB Bank Cisco Webex Meetings Audio Video and Web Conferencing as the bank's solution for both external customer engagement and internal collaboration.
The implementation leverages standard Cisco Webex Meetings capabilities including web-based join, meeting scheduling and links, screen sharing, and meeting recording and playback. Configuration work focused on embedding meeting access points into web pages and provisioning meeting rooms and scheduling templates aligned with banking workflows.
Deployment is integrated directly into the CSB Bank website front end to present meeting entry points for customers and partners, and it supports internal usage by corporate teams for remote collaboration. Operational coverage spans customer-facing communications and back-office collaboration across corporate and branch channels.
Governance activity centered on updating web content, defining usage policies for public-facing meetings, and establishing staff guidance for session moderation and information security alignment. Cisco Webex Meetings as implemented by CSB Bank addresses Audio Video and Web Conferencing needs for online customer interactions and internal meeting orchestration.
|
|
|
|
|
Collaboration | Collaboration |
|
2025 | 2025 |
|
|
|
|
|
Collaboration | Collaboration |
|
2026 | 2026 |
|
CSB Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2025 | 2025 |
|
CSB Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Data Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2025 | 2025 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2025 | 2025 |
|
|
|
|
|
Lead Generation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2025 | 2025 |
|
|
|
|
|
Tag Management | CRM |
|
2025 | 2025 |
|
|
|
|
|
Tag Management | CRM |
|
2025 | 2025 |
|
CSB Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2025 | 2025 |
|
CSB Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2025 | 2025 |
|
CSB Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2025 | 2025 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2026 | 2026 |
|
|
|
|
|
Domain Name System (DNS) | IaaS |
|
2025 | 2025 |
|
CSB Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2026 | 2026 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2025 | 2025 |
|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2025 | 2025 |
|
IT Decision Makers and Key Stakeholders at CSB Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by CSB Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-05 | CSB Bank | Evaluated | Nutanix | Nutanix Cloud Platform | Application Hosting and Computing Services | IaaS |