DAF Trucks
Hugo van der Goeslaan 1,
Eindhoven, 5600,
Netherlands
Eindhoven, 5600,
Netherlands
31 40 267 7777
Manufacturing
DAF Trucks Technographics
DAF Trucks Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by DAF Trucks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10200 DAF Trucks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that DAF Trucks has purchased the following applications: SAP HCM (HR) for Core HR in 2017, Volaris Incadea DMS for Dealership Management in 2022, Sitecore CMS for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems DAF Trucks is running and its propensity to invest more and deepen its relationship with SAP , Volaris Group , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing DAF Trucks revenues, which have grown to $8.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for DAF Trucks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
DAF Trucks Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, DAF Trucks implemented SAP HCM (HR) as its Core HR application. This implementation built on an earlier Shared Service Center program that began in 2011, when DAF Trucks NV established an HR Shared Service Center in the Eindhoven area and introduced a personnel information system referenced as HR SAP.
The SAP HCM (HR) deployment focused on core functional capabilities typical for Core HR, including personnel administration and employee master data, organizational management, time and absence handling, employee self-service and manager self-service configuration, and a payroll interface layer to support downstream payroll processing. Configuration emphasized the personnel information system role of SAP HCM (HR) to standardize transactional HR workflows and employee recordkeeping across SSC operations.
Operational coverage centered on the Shared Service Center in Eindhoven and corporate HR operations within DAF Trucks NV, aligning HR operational processes and case-handling workflows under the SSC. The implementation work included role-based access controls and process automation to support centralized HR transaction processing and operational handoffs between HR operators and managers.
Governance was driven by a centralized HR program management approach, reflecting the HR Program Manager Shared Service Center responsibilities cited in the implementation notes, and focused on standardizing HR operational processes and defining operator roles for the personnel information system. System configuration and process redesign were coordinated to operationalize the SSC and embed SAP HCM (HR) into day-to-day HR service delivery.
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Payroll | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Volaris Group | Legacy | Volaris Incadea DMS | Dealership Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, DAF Trucks implemented Volaris Incadea DMS for Dealership Management. The deployment was positioned under DAF GOLD Integration Level partnership commitments, targeting standardized dealer processes and DAF-specific integration requirements across Parts, Service, Sales and General DMS areas.
The implementation is delivered on incadea.dms core version 7.2 BC_2022.10 and the DAF IML V.1.1.0 release, which consolidates functional improvements across main DMS modules. Key module-level changes in the DAF IML V.1.1.0 release include DAF RMI updates to RMI2.0 and a new DAF Service History interface, a diagnostic assistant interface, EPS enhancements to add deposit items plus a Deposit Item Supplier report, Focus 2.1 enhancements including FOCUS Customer Classification, PPFS improvements for fleet number customer purchase orders, import and export process log table cleanup, and MDI DIF file creation time optimization.
Integrations implemented as part of the rollout explicitly include the DAF RMI interfaces and the DAF Service History interface, aligning incadea.dms integration points with DAF dealer workflows. Operational coverage extends to DAF-owned retail companies as well as independent DAF dealers, with the solution applied to core dealer business functions such as parts management, workshop service operations, sales order processing and general dealership administration.
Governance for the deployment emphasizes adherence to DAF dealer process standards and ongoing functional optimization, with Volaris Group continuing to extend and improve DAF integrations and IML compliance. The program frames incadea.dms as the technical foundation for subsequent DAF-specific developments and release cadence, indicating an iterative release and support model to maintain alignment with DAF requirements.
The vendor positions Volaris Incadea DMS as satisfying the needs of a modern DAF Truck dealer and as the foundation for ongoing new developments, noting that the November 2022 DAF IML release will provide benefits to all DAF dealers using incadea.dms.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, DAF Trucks implemented Sitecore CMS on their website. Sitecore CMS is used as a Web Content Management solution to centralize content authoring, template management, media handling, and staged publishing for public web channels. The deployment supports editorial workflows, version control, and role based access controls to enable marketing and corporate communications teams to operate within a governed content lifecycle.
The implementation follows common Sitecore architectural patterns with a separation between authoring and delivery roles, component based page templates, a centralized media library, and personalization capabilities to drive experience delivery. Integrations are executed at the API and publishing layer with analytics platforms, customer data and CRM systems, and digital asset management solutions to synchronize content and measurement. Governance emphasizes structured approval workflows, content staging and publishing gates, and role based editorial permissions to enforce quality and consistency across the DAF Trucks website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2011 | 2011 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at DAF Trucks
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by DAF Trucks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD DAF Trucks Technographics
DAF Trucks is a Manufacturing organization based in Netherlands,
with around 10200 employees and annual revenues of $8.13 billion.
DAF Trucks operates a diverse technology stack with applications such as
SAP HCM (HR), Volaris Incadea DMS and Sitecore CMS,
covering areas like Core HR, Dealership Management and Web Content Management.
DAF Trucks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Volaris Group and Sitecore.
DAF Trucks recently adopted applications including
Volaris Incadea DMS in 2022, Hubspot Marketing Automation in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of DAF Trucks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates DAF Trucks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete DAF Trucks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.