Newark, 94560-4230, CA,
United States
Demountable Wall Supply Technographics
Demountable Wall Supply Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Demountable Wall Supply and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11 Demountable Wall Supply employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Demountable Wall Supply has purchased the following applications: Chatwoot Live Chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Hiver Platform for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Demountable Wall Supply is running and its propensity to invest more and deepen its relationship with Chatwoot , Google , Hiver or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Demountable Wall Supply revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Demountable Wall Supply intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Demountable Wall Supply Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Chatwoot | Legacy | Chatwoot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hiver | Legacy | Hiver Platform | Customer Support | CRM | n/a | 2023 | 2023 |
In 2023, Demountable Wall Supply implemented Hiver Platform for Customer Support, deploying Hiver Platform on their website to centralize inbound customer inquiries and service requests. The deployment is focused on web‑originated contacts so the Hiver Platform is the primary front line for customer support at the company.
Configuration emphasizes inbox-to-ticket capture and collaborative email handling, with category-aligned capabilities such as shared inbox management, ticket assignment and ownership rules, collision detection and internal notes, and prebuilt response templates for common order and installation questions. Workflows were configured to tag and route requests to the small customer service team, and automation was used to standardize routing and response templates consistent with typical Customer Support operations.
Operational coverage centers on the customer service function and order desk within the United States, with governance implemented through assignment rules and escalation pathways to ensure clear ownership. Basic operational reporting and dashboarding were established to surface ticket queues and workload distribution, supporting ongoing governance and day to day operational coordination under the Hiver Platform.
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Marketing Analytics | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Demountable Wall Supply
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Demountable Wall Supply Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||