Dow
Global Dow Center 2211 H.H. Dow Way,
Midland, 48674, MI,
United States
Midland, 48674, MI,
United States
1 989-636-1000
Oil, Gas and Chemicals
Dow Technographics
Dow Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36000 Dow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dow has purchased the following applications: SAS Forecast Server for Analytics and BI in 2024, Riverbed DEX for Application Performance Management in 2020, Nasuni File Backup and Recovery for Backup as a Service (BaaS) in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dow is running and its propensity to invest more and deepen its relationship with SAS Institute , Riverbed Technology , Nasuni or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dow revenues, which have grown to $42.96 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dow Data, Technology Stack, and Enterprise Applications
Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAS Institute | Legacy | SAS Forecast Server | Analytics and BI | Analytics and BI | n/a | 2024 | 2025 |
In 2024, Dow implemented SAS Forecast Server as an Analytics and BI application to support global demand planning. The initiative targeted improved forecast accuracy and reduced manual adjustments, and the solution was reported as deployed into production in early 2025 and used to inform monthly production plans.
The deployment leveraged SAS Analytical Forecasting capabilities within SAS Forecast Server to automate time series modeling, hierarchical forecasting, and batch scoring across product and location hierarchies. Configuration emphasized model governance, automated model selection, and scheduled forecast runs to produce monthly forecast baselines for planners.
Operational coverage focused on global demand planning and monthly production planning, embedding SAS Forecast Server outputs into supply chain and operations planning workflows. The production deployment in early 2025 moved statistical forecasting into core planning processes, supporting demand planners and production schedulers across Dow's global sites.
Governance changes formalized forecast ownership and reduced manual adjustments to statistical forecasts, aligning stakeholders around SAS Forecast Server outputs. Dow uses SAS Forecast Server within its Analytics and BI stack to drive ongoing demand planning and production planning activities.
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Riverbed Technology | Legacy | Riverbed DEX | Application Performance Management | ITSM | Kyndryl | 2020 | 2020 |
In 2020 Dow deployed Riverbed DEX as part of a North America device management transformation to improve IT device reliability and automate remediation. Riverbed DEX, also referenced as Riverbed Aternity, was provisioned as an Application Performance Management platform to centralize endpoint performance monitoring and user experience analytics across corporate desktops and laptops. The program was executed in partnership with Kyndryl and converted approximately 45,000 devices to active service monitoring within months.
Implementation emphasized endpoint instrumentation and agent rollout, centralized telemetry collection, real time application and system performance analytics, user experience scoring, and automated remediation orchestration configured for IT operations and end user computing teams. Governance and process changes included operationalizing remediation playbooks and standardizing device management cadence to support service desk and desktop engineering workflows. Outcomes reported by Dow included a 50% reduction in system crashes and an approximately 16% increase in application and user productivity.
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Incident Management | ITSM |
|
2008 | 2008 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nasuni | Legacy | Nasuni File Backup and Recovery | Backup as a Service (BaaS) | IaaS | n/a | 2024 | 2024 |
In 2024, Dow implemented Nasuni File Backup and Recovery, a Backup as a Service (BaaS) deployment to modernize its global file protection and access architecture. The deployment used the Nasuni File Data Platform with Microsoft Azure blob storage to centralize backup storage and streamline file access across sites.
Nasuni File Backup and Recovery was configured to provide immutable backup and recovery capabilities and cloud object storage based file consolidation, delivering versioned snapshots and durable retention aligned with enterprise data protection practices. Configuration emphasized cloud-native backup workflows and recovery orchestration to simplify retention management and reduce recovery time objectives.
The project migrated NetApp file systems into the Nasuni environment and integrated Azure blob storage as the primary object store, supporting manufacturing and operations workloads in the United States. Scope covered IT infrastructure and data protection for operational file shares used by manufacturing and operations teams, aligning file access and backup on a single cloud-backed platform.
Governance centered on centralized backup policies and immutable retention controls to strengthen data protection and reduce exposure to tampering, while rollout targeted infrastructure and operations teams for ongoing management. According to Nasuni case materials the implementation reduced file access latency from minutes to seconds and delivered cost, performance, and security improvements.
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2020 | 2021 |
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Blockchain Platform | Blockchain |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Social Media Management | CRM |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Employee Experience | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Workforce Analytics | HCM |
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2016 | 2016 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2022 | 2025 |
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Expense Management | ERP Financial Management |
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2014 | 2015 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2012 | 2012 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Order Management | SCM |
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2023 | 2024 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Professional Services | Professional Services |
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2012 | 2012 |
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Professional Services | Professional Services |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Robotic Process Automation | PaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Dow
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Dow Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Dow Technographics
Dow is a Oil, Gas and Chemicals organization based in United States,
with around 36000 employees and annual revenues of $42.96 billion.
Dow operates a diverse technology stack with applications such as
SAS Forecast Server, Riverbed DEX and Nasuni File Backup and Recovery,
covering areas like Analytics and BI, Application Performance Management and Backup as a Service (BaaS).
Dow has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAS Institute, Riverbed Technology and Nasuni.
Dow recently adopted applications including
SAS Forecast Server in 2024, Nasuni File Backup and Recovery in 2024 and Qualtrics CustomerXM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dow’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dow’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dow technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.