Dun & Bradstreet
5335 Gate Parkway,
Jacksonville, 32256, FL,
United States
Jacksonville, 32256, FL,
United States
1 904-648-8006
Professional Services
Dun & Bradstreet Technographics
Dun & Bradstreet Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Dun & Bradstreet and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6247 Dun & Bradstreet employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Dun & Bradstreet has purchased the following applications: Workday Financial Management for ERP Financial in 2019, Workday Absence Management for Absence and Leave Management in 2020, Zuora Revenue for Revenue Cycle Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Dun & Bradstreet is running and its propensity to invest more and deepen its relationship with Workday , Epicor , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Dun & Bradstreet revenues, which have grown to $2.38 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Dun & Bradstreet intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Dun & Bradstreet Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019, Dun & Bradstreet implemented Workday Financial Management as its ERP Financial solution for the Finance organization. The deployment was scoped to support Financial Accounting and Planning & Analysis teams while centralizing core finance processes across suppliers, customers, business assets, procurement, banking, general ledger, and project cost tracking.
Workday Financial Management configuration emphasized foundational data management, supplier and customer master data, asset accounting, procurement workflows, general ledger structures, and planning and analysis workflows. The implementation included construction of complex reports and business form layouts using Workday Studio, Extend, BIRT, Worksheets, and OfficeConnect, and leveraged Object Transporter for bulk data operations alongside EIBs and Core Connectors for transactional data movement.
Integrations were built using Workday web services with SOAP and REST interfaces and exchanged payloads in JSON and XML with XSLT transformations where required, engaging third party vendors and system integrators for specialized interfaces. Operational coverage included on-site support elements in Jacksonville, FL as part of broader finance operations, with responsibilities for ongoing maintenance, testing, and iterative enhancements.
Governance and process controls incorporated formal requirements capture and validation with end users, release management aligned to Workday updates, and controls aligned to SOX and audit requirements while maintaining strict confidentiality of employee and financial data. The program emphasized documented business requirements, change control processes, and continuous process improvement to manage risk and sustain compliance.
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ERP Financial | ERP Financial Management |
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2017 | 2017 |
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Expense Management | ERP Financial Management |
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2010 | 2010 |
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Payment Processing | ERP Financial Management |
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2025 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Dun & Bradstreet implemented Workday Absence Management as its Absence and Leave Management solution. The deployment centralized absence tracking and leave policy configuration within the Workday environment to standardize entitlements and enable manager and employee self service.
Configuration work emphasized absence plans, eligibility rules, leave types, and integration points with Workday Human Capital Management, time tracking, and Workday reporting to align absence data with core HR, time capture, and analytics. Operational coverage was global, with People Operations HRIS Analysts providing first line support and troubleshooting from Oct 2020 to Mar 2022, and supporting a European market acquisition. The rollout impacted HR operations, time tracking, compensation, talent acquisition, performance, and learning and development functions, and established governance through HRIS owned configuration and support processes.
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BackGround Screening | HCM |
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2019 | 2019 |
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Compensation Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2015 | 2018 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Compliance | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll Tax Compliance | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2022 | 2022 |
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Performance and Goal Management | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zuora | Legacy | Zuora Revenue | Revenue Cycle Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Dun & Bradstreet implemented Zuora Revenue as a core Revenue Cycle Management application to support ASC 606 revenue recognition and to centralize contract-aware revenue accounting across finance and revenue operations. Zuora Revenue was adopted to formalize contract-level recognition rules and to provide a unified revenue engine for recurring and multi-element arrangements.
The implementation configured the revenue recognition engine for ASC 606, contract accounting capabilities, and deferred revenue management modules within Zuora Revenue, with additional emphasis on contract-level revenue calculations and automated accrual and amortization entries. The program included automation for top-sided ASC 606 journal entries and accounting robotics to reduce manual close activities, and the team used Zuora Rev Pro for monthly revenue contract auditing and reconciliation routines.
Operational integrations included the companys internal sales and revenue recognition systems, and the rollout touched core finance and accounting teams with explicit operational coverage of the Canadian entity and North America revenue operations. The implementation supported functional workflows for contract review, recognition schedules by customer product and segment, and month end revenue close processes.
Governance and process changes were formalized through managed user acceptance testing, an established cadence of monthly reviewer and auditor responsibilities for customer contracts and Rev Pro revenue contracts, and formal approval controls for journals in the Canadian entity. The program also embedded subject matter expert review and mentoring into ongoing revenue governance to sustain ASC 606 policy application and calculation integrity.
Explicit operational outcomes documented by internal finance leadership included a deferred revenue process that provided line of sight on 500 million of future revenue by customer product line and segment, and a deferred revenue reconciliation with approximately 400 million balance where process improvements reduced reconciliation time by 50 percent. Historical finance consolidation work at Dun & Bradstreet also produced a billing system standardization that yielded 600000 annual finance cost savings, illustrating contiguous improvements in revenue operations and accounting efficiency.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Generative AI Platforms | AI Development |
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2023 | 2023 |
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ML and Data Science Platforms | AI Development |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Artificial Intelligence Marketing | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2012 | 2012 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2023 | 2023 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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CRM
EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2012 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2019 | 2019 |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2009 | 2009 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Extract, Transform, and Load (ETL), Data Replication | PaaS |
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2011 | 2011 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2014 | 2014 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2013 | 2013 |
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Database Management | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Dun & Bradstreet
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Dun & Bradstreet Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Dun & Bradstreet Technographics
Dun & Bradstreet is a Professional Services organization based in United States,
with around 6247 employees and annual revenues of $2.38 billion.
Dun & Bradstreet operates a diverse technology stack with applications such as
Workday Financial Management, Workday Absence Management and Zuora Revenue,
covering areas like ERP Financial, Absence and Leave Management and Revenue Cycle Management.
Dun & Bradstreet has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday and Zuora.
Dun & Bradstreet recently adopted applications including
FIS BillerIQ in 2025, ChatD&B in 2024 and Oracle Database@Google Cloud in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Dun & Bradstreet’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Dun & Bradstreet’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Dun & Bradstreet technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.