Hawthorne, 90250, CA,
United States
EagleRider Motorcycle Rentals Technographics
EagleRider Motorcycle Rentals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EagleRider Motorcycle Rentals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 280 EagleRider Motorcycle Rentals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EagleRider Motorcycle Rentals has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2011, Ruby Live Chat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EagleRider Motorcycle Rentals is running and its propensity to invest more and deepen its relationship with Intuit , UAB Alternative Payments , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EagleRider Motorcycle Rentals revenues, which have grown to $55.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EagleRider Motorcycle Rentals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EagleRider Motorcycle Rentals Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2011 | 2011 |
In 2011, EagleRider Motorcycle Rentals implemented Intuit Quickbooks Enterprise. The deployment established Intuit Quickbooks Enterprise as EagleRider Motorcycle Rentals' ERP Financial platform to centralize finance and accounting for its United States distribution operations.
The implementation emphasized core ERP Financial capabilities, with configuration focused on general ledger, accounts payable, accounts receivable, bank reconciliation, consolidated financial reporting, and inventory valuation workflows to support order-to-cash and procure-to-pay processes common in distribution. Intuit Quickbooks Enterprise was configured to enforce period close controls and to produce structured financial statements aligned with the company chart of accounts.
Operational coverage centered on the finance and accounting organization and extended to operations teams responsible for inventory and billing across U.S. locations. Governance changes included standardized accounting procedures, role-based access controls for financial modules, and formalized month-end close and invoicing workflows to create consistent, auditable financial operations.
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, EagleRider Motorcycle Rentals implemented Ruby Live Chat as its web-based customer engagement channel. The application is deployed as an embedded live chat widget on eaglerider.com and is positioned as the companys Chatbots and Conversational AI solution to support customer service and reservations workflows across its United States operations.
The Ruby Live Chat deployment centers on real-time webchat, agent console handling, message routing and conversational logging to capture transcripts for operational review. Configuration emphasis includes routing rules and escalation workflows to align chat traffic with customer support and booking agents, and governance focuses on shift handoff procedures and transcript-based quality review to standardize agent responses and booking assistance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, EagleRider Motorcycle Rentals deployed Microsoft 365 as a Collaboration platform across its organization. The Microsoft 365 deployment created a cloud tenant delivering enterprise email, real-time meetings and chat, and document collaboration using Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Office applications, with the full application name Microsoft 365 stated for clarity.
The implementation covered the companys roughly 280 employees and was applied across reservations, operations, marketing and corporate functions, and is also surfaced on their public website. Governance was organized at the tenant level with role based administration and centralized content management, while the rollout emphasized user enablement and phased configuration of collaboration, document lifecycle and external content publication capabilities, ensuring EagleRider Motorcycle Rentals Microsoft 365 Collaboration supports internal communication, document management and website content workflows.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EagleRider Motorcycle Rentals
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by EagleRider Motorcycle Rentals Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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