Eastside Thomas Muller e.K. Technographics
Eastside Thomas Muller e.K. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eastside Thomas Muller e.K. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Eastside Thomas Muller e.K. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eastside Thomas Muller e.K. has purchased the following applications: SAP Business One for ERP Financial in 2007, Tidio Live Chat for Chatbots and Conversational AI in 2020, Shopware for eCommerce in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eastside Thomas Muller e.K. is running and its propensity to invest more and deepen its relationship with SAP , Tidio , Shopware or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eastside Thomas Muller e.K. revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eastside Thomas Muller e.K. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eastside Thomas Muller e.K. Tech Stack and Enterprise Applications
Eastside Thomas Muller e.K. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business One | ERP Financial | ERP | n/a | 2007 | 2007 |
In 2007, Eastside Thomas Muller e.K. implemented SAP Business One to address scaling e-commerce complexity and multi-channel inventory transparency. SAP Business One was deployed as an ERP Financial system to centralize product master data, pricing, and inventory controls across online and brick-and-mortar operations.
The implementation focused on core ERP Financial capabilities, including centralized article master data management, structured price maintenance workflows, and inventory management controls. SAP Business One was configured to support automatic synchronization processes between the ERP and the retailer’s e-commerce applications, and to standardize the way article data and prices are entered and changed.
Operational integration covered both online trading and physical retail stores, with a single ERP instance acting as the authoritative source for stock levels and product information. Integrations were implemented between the ERP and the shop system to keep stock and price information aligned across sales channels, and to enable timely updates for both online listings and in-store availability.
Governance and process changes accompanied the technical deployment, instituting centralized master data ownership and new workflows for price updates and inventory reconciliation. The project was framed around enabling automated synchronization, improved article data entry, and up-to-date stock visibility for merchandising, operations, and sales functions.
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Eastside Thomas Muller e.K. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Eastside Thomas Muller e.K. deployed Tidio Live Chat, a Chatbots and Conversational AI solution, on its ecommerce site https://www.fun-sport-vision.com/. The implementation uses the Tidio Live Chat web widget embedded in storefront pages to provide cloud‑hosted real‑time messaging, routing visitor conversations to staff accounts rather than on premise infrastructure. Deployment scope is concentrated on the online storefront for this small retail organization, covering customer enquiries and online sales support. The implementation reflects a lightweight, widget‑first architecture consistent with conversational AI toolkits for small retailers.
Configured capabilities include synchronous live chat, rule based automated responses, visitor activity monitoring, canned message templates for product and order inquiries, and offline message capture. Operational ownership sits with a small internal team who manage chat routing, message templates, and workflow alignment with order handling and customer service processes. Eastside Thomas Muller e.K. uses Tidio Live Chat as its Chatbots and Conversational AI component to support customer service and online sales functions on the website.
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Eastside Thomas Muller e.K. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopware | Legacy | Shopware | eCommerce | eCommerce | n/a | 2020 | 2020 |
In 2020, Eastside Thomas Muller e.K. deployed Shopware for eCommerce on its public website fun-sport-vision.com to serve as the companys primary online storefront. Shopware was configured to handle product catalog management, product detail pages, shopping cart and checkout flows, customer account management, and basic order management to support the retailer's web sales channel.
Configuration work focused on storefront theming, catalog structure, pricing and inventory attributes, and checkout workflow customization, aligned with the operational capacity of a small retail team. Operational governance and day to day commerce processes are managed within the company for content updates, product onboarding, and order fulfillment across the single German site, with Shopware providing the core storefront and catalog driven commerce capabilities for Eastside Thomas Muller e.K.
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Product Information Management | eCommerce |
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2022 | 2022 |
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Eastside Thomas Muller e.K. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Eastside Thomas Muller e.K. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Eastside Thomas Muller e.K.
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Apps Being Evaluated by Eastside Thomas Muller e.K. Executives
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