EFISENS
7 rue Sainte Lucie,
Paris, 75015,
France
Paris, 75015,
France
33 1 44 37 07 07
Professional Services
EFISENS Technographics
EFISENS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by EFISENS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 EFISENS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that EFISENS has purchased the following applications: Microsoft 365 for Collaboration in 2015, Contentful Content Platform for Web Content Management in 2020, Zoho ManageEngine ServiceDesk Plus for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems EFISENS is running and its propensity to invest more and deepen its relationship with Microsoft , Contentful GmbH , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing EFISENS revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for EFISENS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
EFISENS Tech Stack and Enterprise Applications
EFISENS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, EFISENS implemented Microsoft 365 to provide Collaboration capabilities for its professional services operations. The Microsoft 365 deployment is also referenced on the EFISENS public website, indicating organization-wide adoption of the suite for external and internal communication channels.
The implementation focuses on core Microsoft 365 Collaboration modules, including Exchange Online email, SharePoint Online for intranet and document management, OneDrive for personal file sync, Microsoft Teams for meetings and chat, and the Office desktop and web applications for productivity. Configuration work emphasized mailbox and site provisioning, document libraries and versioning, Teams channel structure, and desktop and mobile client rollout to support project workstreams.
Operational scope covers EFISENS business functions such as project delivery, client collaboration, and internal finance and HR processes across the organization in France. Governance was aligned to a centralized Microsoft 365 tenant model with role based access controls, user provisioning workflows, and policy settings for information governance and compliance, enabling consistent collaboration practices for consulting and back office teams.
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EFISENS Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentful GmbH | Legacy | Contentful Content Platform | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, EFISENS implemented Contentful Content Platform for Web Content Management to manage content on its corporate website in France. The rollout focused on centralizing digital content and editorial workflows for the company website, moving site copy, pages, and media assets into a structured content repository.
Configuration centered on content modeling and reusable content types, a managed media asset library, and role based editorial controls. The Contentful Content Platform was applied to provide content management API endpoints and content delivery API patterns that support decoupled presentation layers, along with staged environments and editorial workflow capabilities for creation, review, and publishing.
Operational coverage is focused on marketing and communications functions that author and maintain site content, with governance implemented via role based permissions and editorial state transitions. The implementation uses the cloud native, API first posture typical of Web Content Management platforms to separate content management from front end rendering, enabling the website to consume structured content and assets through Contentful Content Platform APIs.
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EFISENS ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho ManageEngine ServiceDesk Plus | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, EFISENS deployed Zoho ManageEngine ServiceDesk Plus as its primary IT Service Management platform. The implementation centralized ticketing, incident intake and SLA tracking for the Paris-area support organization and formalized service delivery across customer contracts managed under specific SLAs. Zoho ManageEngine ServiceDesk Plus was configured to support core ITSM workflows, including incident management, request fulfillment, SLA management, asset management, problem and change workflows, and a knowledge base to support Level 1 and Level 2 technicians. Administrators implemented supervision tooling and remote diagnostics capabilities, retained a separate remote control tool for live troubleshooting, and used ServiceDesk Plus ticket lifecycles to route and escalate incidents to systems and network administrators. Operational scope covered internal IT support and customer-facing managed-service contracts, with daily administration of the corporate network, device park and configuration management. Governance and process changes emphasized accurate ticket qualification, SLA monitoring, structured escalation paths and routine vendor escalation to publishers when required, while support technicians maintained regular status updates and audit-ready ticket records.
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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EFISENS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at EFISENS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by EFISENS Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from EFISENS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the EFISENS digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD EFISENS Technographics
EFISENS is a Professional Services organization based in France,
with around 100 employees and annual revenues of $15.0 million.
EFISENS operates a diverse technology stack with applications such as
Microsoft 365, Contentful Content Platform and Zoho ManageEngine ServiceDesk Plus,
covering areas like Collaboration, Web Content Management and IT Service Management.
EFISENS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Contentful GmbH and Zoho Corp..
EFISENS recently adopted applications including
Contentful Content Platform in 2020, Datto Remote Monitoring and Management (RMM) in 2020 and Microsoft Azure Cloud Services in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of EFISENS’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates EFISENS’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete EFISENS technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.