Atlanta, 30341, GA,
United States
eFolder Technographics
eFolder Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by eFolder and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 eFolder employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that eFolder has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Microsoft 365 for Collaboration in 2016, Zendesk Service for Customer Support in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems eFolder is running and its propensity to invest more and deepen its relationship with Oracle , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing eFolder revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for eFolder intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
eFolder Tech Stack and Enterprise Applications
eFolder ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, eFolder implemented Oracle NetSuite ERP, adopting a cloud-first ERP Financial platform to consolidate core accounting and financial management across the organization. The deployment targeted standard ERP Financial modules including general ledger, accounts payable, accounts receivable, revenue management, and financial reporting, configured for a mid-market media company of about 200 employees. The architecture leveraged SaaS provisioning, role-based access controls, and a centralized chart of accounts to standardize transaction recording and period close workflows.
The implementation covered finance and accounting functions and extended governance to treasury and procurement process standardization to unify transaction lifecycles and month-end close procedures. Governance measures included centralized financial controls, defined approval workflows, security role configuration, and audit trail enablement to support consistent operational controls. Rollout was phased to bring transaction processing and reporting into Oracle NetSuite ERP while maintaining continuity of day-to-day financial operations.
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eFolder Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, eFolder implemented Microsoft 365 to provide enterprise Collaboration capabilities for its US-based media operations. eFolder is a 200-employee company and uses Microsoft 365 on their website as part of its collaboration and content access surface.
The Microsoft 365 deployment centers on core collaboration services, including Exchange Online for email, SharePoint Online for intranet and document libraries, OneDrive for individual file storage, and Microsoft Teams for synchronous collaboration and messaging. The implementation aligns with common Collaboration service configurations, including tenant-level identity and access control, user provisioning, and site collection structures to segment team and project content.
Operational coverage is company-wide across administrative, production, and support functions in the United States, with Microsoft 365 tenant administration handling user lifecycle and permissions. Governance focuses on centrally managed access policies and content sharing controls, and Microsoft 365 is surfaced on eFolder’s public site to enable document access and collaboration workflows tied to the corporate collaboration fabric.
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eFolder CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2017 | 2017 |
In 2017, eFolder implemented Zendesk Service on its website to centralize inbound customer inquiries and present a single web based entry point for support. The deployment targeted the Customer Support function for the 200 employee media company operating in the United States, embedding Zendesk Service into public site pages to capture web tickets and surface self service content.
Zendesk Service was configured to enable standard ticketing workflows, web submission capture, knowledge base driven self service, and routing and escalation rules for support staff. Operational coverage focused on customer support and operations teams, with the Zendesk Service instance providing ticket management, status tracking, and knowledge management capabilities aligned to the Customer Support category.
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Marketing Automation | CRM |
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2015 | 2015 |
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eFolder IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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eFolder CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at eFolder
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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VP of Marketing | VP | Marketing | |
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VP of IT and Engineering | VP | IT | |
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COO/VP Sales | VP | Finance | |
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Apps Being Evaluated by eFolder Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||