Eiger Indonesia
Jl. Raya Terusan Kopo KM.11.5 No.127A, Pangauban, Katapang, Bandung,
Bandung, 40921,
Indonesia
Bandung, 40921,
Indonesia
62 22-8778-6767
Retail
Eiger Indonesia Technographics
Eiger Indonesia Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Eiger Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Eiger Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Eiger Indonesia has purchased the following applications: PayPal Braintree for Payment Processing in 2020, Humanica Workplaze Recruitment for Recruiting in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Eiger Indonesia is running and its propensity to invest more and deepen its relationship with PayPal , Visa , Humanica or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Eiger Indonesia revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Eiger Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Eiger Indonesia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Humanica | Legacy | Humanica Workplaze Recruitment | Recruiting | HCM | DataOn | 2022 | 2023 |
In 2022, Eiger Indonesia deployed Humanica Workplaze Recruitment as part of a broader Workplaze deployment to digitalize HR processes across HR core, payroll, time & attendance, performance, training and Recruiting in Indonesia. The implementation centralized HR services on Humanica Workplaze Recruitment and adjacent Workplaze modules to create a single platform for HR operations and employee data management.
Workstreams configured included HR core, payroll, time and attendance, performance management, learning and development, and Recruitment modules, with applicant tracking, requisition approval, and candidate data onboarding implemented as part of the Recruiting capability set. Configuration emphasized common master data models and automated workflows for talent acquisition and performance cycles, aligning HR and talent processes on the Humanica Workplaze Recruitment application.
DataOn served as the systems integrator on the engagement, managing deployment and system consolidation across Eiger Indonesia sites in the country. The deployment improved data integration between HR core and downstream payroll and performance modules, enabling unified employee records and end to end personnel lifecycle coverage for HR and talent acquisition functions.
Governance changes implemented included centralized HR data stewardship and streamlined appraisal workflows coordinated between HR and line managers, enabled by Humanica Workplaze Recruitment. The DataOn and Humanica engagement reported outcomes including less than 1% data errors and a 10x faster performance appraisal process as documented in the customer story.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
|
2014 | 2014 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Content Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2024 | 2024 |
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2023 | 2023 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Customer Data Platform | CRM |
|
2021 | 2021 |
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Customer Experience | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Marketing Analytics | CRM |
|
2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics, Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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Tag Management | CRM |
|
2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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Application Performance Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
|
2021 | 2021 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Product Lifecycle Management | PLM and Engineering |
|
2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Apps Development | PaaS |
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2025 | 2025 |
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Apps Development | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
|
2018 | 2018 |
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Domain Name System (DNS) | IaaS |
|
2019 | 2019 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Network Management and Monitoring | IaaS |
|
2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Security (AppSec) | CyberSecurity |
|
2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
|
2020 | 2020 |
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Secure Web Gateways (SWG) | CyberSecurity |
|
2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
|
2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Eiger Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Eiger Indonesia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Eiger Indonesia Technographics
Eiger Indonesia is a Retail organization based in Indonesia,
with around 2000 employees and annual revenues of $180.0 million.
Eiger Indonesia operates a diverse technology stack with applications such as
PayPal Braintree, Humanica Workplaze Recruitment and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like Payment Processing, Recruiting and Chatbots and Conversational AI.
Eiger Indonesia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Humanica and Salesforce.
Eiger Indonesia recently adopted applications including
FullStory in 2025, The Trade Desk in 2025 and JavaScript in 2025,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Eiger Indonesia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Eiger Indonesia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Eiger Indonesia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.