AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

ElderCounsel Tech Stack and Enterprise Applications

ElderCounsel ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2017 2017
ElderCounsel implemented Oracle NetSuite ERP in 2017. The deployment focused on ERP Financial capabilities to centralize accounting and membership billing for the national elder law, veterans benefits and special needs planning membership organization, which operates in a virtual environment and maintains staff in Bend, OR and throughout the United States. The implementation emphasized core financial modules within Oracle NetSuite ERP, with explicit configuration for accounts payable and accounts receivable workflows. Accounts payable functionality included vendor master maintenance, receipt and processing of vendor invoices and check requests, assignment of account company department and class coding, and maintenance of AP filing for paid and unpaid invoices. Accounts receivable functionality covered member billing management, interfacing with members on past due balances, updating payment information, and processing customer contracts. The Oracle NetSuite ERP instance was provisioned to support remote work patterns, enabling centralized transaction processing and vendor file maintenance across the organization. Operational coverage concentrated on the accounting function while supporting membership facing finance interactions for a national membership base of attorneys. Governance and process controls centered on vendor master controls, standardized transaction coding practices, AP and AR filing discipline, and workflows to prepare and send annual 1099s to vendors. Day to day operational procedures included enforcing invoice routing and approval, maintaining vendor master files in NetSuite, and assigning role based access for finance and membership staff within the Oracle NetSuite ERP environment.
ElderCounsel HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
JobMatch Legacy JobMatch ApplicantPro Applicant Tracking System HCM n/a 2017 2017
In 2017, ElderCounsel deployed JobMatch ApplicantPro as their Applicant Tracking System and embedded the JobMatch ApplicantPro job portal on their public website to centralize candidate intake. The implementation uses the vendor-hosted Applicant Tracking System to publish openings on the firm careers page and capture applications through web-based application forms, enabling structured candidate records accessible to the HR team. Functional modules implemented include job posting management, application form processing, candidate profile capture, screening and routing workflows, and recruiting-focused reporting to support hiring decisions. Operational coverage is focused on recruiting and human resources for the professional services firm, with governance centered on standardized hiring workflows and configuration controls within JobMatch ApplicantPro to ensure consistent application handling across roles.
ElderCounsel AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2015 2015
In 2015, ElderCounsel implemented Zendesk Chat on its website. The deployment embedded the Zendesk Chat web widget to provide real time client engagement and a direct intake channel for professional services inquiries. Zendesk Chat, classified in the Chatbots and Conversational AI category, was configured to run as a cloud hosted, widget based front end on public pages, capturing chat transcripts, enabling agent routing, and employing canned responses and proactive messaging consistent with chat deployment best practices. The implementation focused on operational coverage for client facing teams on the website, centralizing initial client contact and producing structured chat records to support follow up workflows. Governance emphasized ownership by front line support, standardized chat scripting, and transcript retention to maintain service continuity.
ElderCounsel Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2012 2012
ElderCounsel eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
ElderCounsel CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2022 2022
Customer Experience CRM 2017 2017
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2013 2013
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ElderCounsel PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2015 2015
ElderCounsel PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2015 2015
Transactional Email PaaS 2013 2013
Transactional Email PaaS 2015 2015
ElderCounsel IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2001 2001
Application Hosting and Computing Services IaaS 2015 2015
Cloud Storage IaaS 2015 2015
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at ElderCounsel

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by ElderCounsel Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ElderCounsel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ElderCounsel digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ElderCounsel Technographics
ElderCounsel is a Professional Services organization based in United States, with around 150 employees and annual revenues of $10.0 million.
ElderCounsel operates a diverse technology stack with applications such as Oracle NetSuite ERP, JobMatch ApplicantPro and Zendesk Chat, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
ElderCounsel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, JobMatch and Zendesk.
ElderCounsel recently adopted applications including Hubspot CRM in 2022, Microsoft Clarity in 2022 and Cloudflare CDN in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ElderCounsel’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates ElderCounsel’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ElderCounsel technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.