Elizabeth Arden
880 S.W. 145th Avenue Suite 200,
Pembroke Pines, 33027, FL,
United States
Pembroke Pines, 33027, FL,
United States
1 954-364-6900
Manufacturing
Elizabeth Arden Technographics
Elizabeth Arden Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Elizabeth Arden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Elizabeth Arden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Elizabeth Arden has purchased the following applications: SAP Concur Invoice for AP Automation in 2014, Amris Applicant Tracking System for Applicant Tracking System in 2018, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Elizabeth Arden is running and its propensity to invest more and deepen its relationship with SAP , Oracle , Adyen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Elizabeth Arden revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Elizabeth Arden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Elizabeth Arden Tech Stack and Enterprise Applications
Elizabeth Arden ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Invoice | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014, Elizabeth Arden deployed SAP Concur Invoice as an AP Automation solution to centralize and automate accounts payable workflows across its global business. The deployment of SAP Concur Invoice targeted a reduction in the number of invoices processed company wide, shorter processing times, and increased visibility into employee spend while establishing an integrated system surfaced through a custom interface.
Implementation centered on core AP Automation capabilities, including invoice capture and electronic routing, automated approval workflows, and exception handling to replace manual touchpoints. The SAP Concur Invoice rollout connected to Elizabeth Arden enterprise systems through a bespoke integration layer, supporting centralized invoice intake and standardized processing across finance and procurement functions and extending visibility to employee spend owners. Governance changes focused on consolidated invoice intake, automated routing rules, and audit-ready transaction visibility to support cost control and improved customer service as stated by the company.
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ERP Financial | ERP |
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2007 | 2017 |
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ERP Financial | ERP |
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2007 | 2007 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2020 | 2020 |
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Elizabeth Arden HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PIXID | Legacy | Amris Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Elizabeth Arden implemented Amris Applicant Tracking System as their Applicant Tracking System and embedded the solution on the corporate career site to capture candidate applications directly from elizabetharden.com. The Amris Applicant Tracking System operates as a web-facing recruitment layer for the company, providing a single point of candidate intake and brand-consistent application flows for external applicants.
The deployment emphasized core Applicant Tracking System capabilities including job requisition and posting workflows, candidate profile and application capture, resume parsing, configurable hiring workflows, and interview scheduling support. Amris Applicant Tracking System was configured to present branded career pages and form-based application capture that feed a centralized candidate repository for recruiter review.
Operational scope centered on talent acquisition, recruiting teams, and hiring managers, with the Amris Applicant Tracking System serving as the primary interface for external applicants and internal recruitment workflows. The implementation used front-end integration with the public website to maintain candidate experience continuity, while providing recruiter-facing tools for sourcing, screening, and workflow management.
Governance was implemented through role-based access and standardized recruitment workflows to align hiring manager approvals and recruiter handoffs, and the system centralized candidate records to support auditability of application handling. The narrative reflects an application-focused deployment of Amris Applicant Tracking System for Elizabeth Arden, addressing corporate hiring operations on the public website.
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Core HR | HCM |
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2013 | 2013 |
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Core HR | HCM |
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2015 | 2018 |
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Elizabeth Arden AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Elizabeth Arden implemented LivePerson Conversational Cloud on its website as a customer-facing deployment in the Chatbots and Conversational AI category. The LivePerson Conversational Cloud implementation was instrumented directly on the corporate site to deliver automated messaging and synchronous conversational engagement alongside the brand storefront.
The deployment centered on a web chat widget and conversational routing, leveraging the LivePerson Conversational Cloud capabilities for automated responses, natural language intent recognition, escalation to human agents, and conversation analytics. Configuration work focused on dialog flows, intent models, message orchestration, and agent handoff rules to support both automated resolution and live agent intervention.
Operational coverage included digital commerce and customer service functions within Elizabeth Arden, aligned to online order support and consumer inquiries handled through the website. The implementation was scoped for the company operating in the United States and sized to integrate with existing contact center workflows, supporting frontline support and e-commerce customer engagement.
Governance emphasized centralized conversation design and content controls, operator training for agent-assisted handoffs, and ongoing tuning of intent models and message templates. The narrative reflects a web-first Chatbots and Conversational AI deployment using LivePerson Conversational Cloud to unify automated conversational experiences with human-assisted support on the Elizabeth Arden website.
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Elizabeth Arden Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Elizabeth Arden eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2018 | 2018 |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2016 | 2016 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Elizabeth Arden SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2013 | 2013 |
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Elizabeth Arden CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2013 | 2013 |
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Customer Analytics | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Elizabeth Arden Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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Procurement | Procurement |
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2016 | 2016 |
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Supplier Relationship Management | Procurement |
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2016 | 2016 |
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Elizabeth Arden PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2016 | 2016 |
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Elizabeth Arden IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Elizabeth Arden CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Elizabeth Arden Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Elizabeth Arden
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Apps Being Evaluated by Elizabeth Arden Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Elizabeth Arden IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Elizabeth Arden digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Elizabeth Arden Technographics
Elizabeth Arden is a Manufacturing organization based in United States,
with around 2500 employees and annual revenues of $500.0 million.
Elizabeth Arden operates a diverse technology stack with applications such as
SAP Concur Invoice, Amris Applicant Tracking System and LivePerson Conversational Cloud,
covering areas like AP Automation, Applicant Tracking System and Chatbots and Conversational AI.
Elizabeth Arden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, PIXID and LivePerson.
Elizabeth Arden recently adopted applications including
CivicScience in 2024, Salesforce Sales Cloud in 2021 and Apple Pay in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Elizabeth Arden’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Elizabeth Arden’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Elizabeth Arden technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.