Ergon
2829 Lakeland Dr Ste 2000,
Flowood, 39232-7611, MS,
United States
Flowood, 39232-7611, MS,
United States
1 601-933-3000
Oil, Gas and Chemicals
Ergon Technographics
Ergon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ergon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2330 Ergon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ergon has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Experience Cloud for Customer Experience in 2018, Atlassian Jira Service Desk for IT Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ergon is running and its propensity to invest more and deepen its relationship with Adobe Systems , Cisco Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ergon revenues, which have grown to $1.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ergon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ergon Tech Stack and Enterprise Applications
Ergon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Ergon implemented Adobe Connect, deploying the Adobe Connect platform on its website to deliver browser-based virtual engagement. Adobe Connect provides Audio Video and Web Conferencing capabilities and was embedded to enable live webinars, customer-facing meetings, and instructor-led virtual sessions accessible directly from the corporate site.
The implementation configures standard Adobe Connect functional modules including persistent meeting rooms, content sharing and recorded session playback, participant management, and moderator controls to support meeting orchestration and remote training workflows. Operational scope emphasizes web-delivered attendee experiences through the website, with centralized host account administration and content library governance used to manage session access and on-demand assets for external audiences.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Ergon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Cloud | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Ergon deployed Adobe Experience Cloud to power customer-facing experiences on its website. The Adobe Experience Cloud implementation supports Ergon's Customer Experience initiatives in the Oil, Gas and Chemicals industry and centralizes digital marketing and web content capabilities.
The deployment focused on core Customer Experience capabilities such as web content management, analytics-driven personalization, and campaign orchestration, with Adobe Experience Cloud serving as the application platform. Operational scope concentrated on the corporate website and adjacent digital marketing functions, establishing editorial governance, content lifecycle controls, and audience segmentation workflows across marketing and communications teams. Configuration work emphasized tagging and analytics instrumentation to enable content performance measurement and personalization rules within the Adobe Experience Cloud environment.
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Customer Support | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Ergon ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2020 | 2020 |
In 2020, Ergon implemented Atlassian Jira Service Desk. Ergon deployed Atlassian Jira Service Desk to provide IT Service Management capabilities and to host a public facing service portal on their website.
The implementation concentrated on core IT Service Management functionality including service request intake, incident management, ticket triage, SLA tracking and configurable request types. Administrators configured automation rules, queues and approval workflows to standardize triage and fulfillment processes, and the Atlassian Jira Service Desk application serves as the centralized ticketing and searchable knowledge base platform.
Operational coverage extended to IT support teams and the customer facing portal on the corporate website, enabling web based request submission and status tracking. Governance was organized around role based request routing and defined escalation workflows to align with IT Service Management process controls, with configuration emphasis on portal integration for intake and centralized ticket management using Atlassian Jira Service Desk.
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Ergon PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Ergon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Ergon CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Ergon
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Ergon Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ergon IT executives and key decision makers. This section highlights Ergon's latest recorded technology evaluations, including Honeywell Pro-Watch Access Control for Physical Access Control System on 2026-01-16, Blue Yonder Transportation Management ( ex JDA TMS ) for Transportation Management on 2025-10-09, and SAP Transportation Management for Transportation Management on 2025-10-09. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ergon digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-16 | Ergon | Evaluated | Honeywell International | Honeywell Pro-Watch Access Control | Physical Access Control System | Physical Security |
| 2025-10-09 | Ergon | Evaluated | Blue Yonder | Blue Yonder Transportation Management ( ex JDA TMS ) | Transportation Management | SCM |
| 2025-10-09 | Ergon | Evaluated | SAP | SAP Transportation Management | Transportation Management | SCM |
| 2025-08-26 | Ergon | Evaluated |
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Product Lifecycle Management | PLM and Engineering |
| 2025-08-04 | Ergon | Evaluated |
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Manufacturing Execution System | ERP Services and Operations |
| 2025-04-15 | Ergon | Evaluated |
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EPM | EPM |
FAQ - APPS RUN THE WORLD Ergon Technographics
Ergon is a Oil, Gas and Chemicals organization based in United States,
with around 2330 employees and annual revenues of $1.21 billion.
Ergon operates a diverse technology stack with applications such as
Adobe Connect, Adobe Experience Cloud and Atlassian Jira Service Desk,
covering areas like Audio Video and Web Conferencing, Customer Experience and IT Service Management.
Ergon has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Adobe Systems and Atlassian.
Ergon recently adopted applications including
Slack Connect in 2022, Salesforce Sales Cloud in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ergon’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Ergon’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ergon technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.