List of Infor Table Reservations Solution Customers
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Since 2010, our global team of researchers has been studying Infor Table Reservations Solution customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor Table Reservations Solution for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor Table Reservations Solution for Reservation and Booking Management include: Mandarin Oriental Hotel Group, a Hong Kong based Leisure and Hospitality organisation with 6077 employees and revenues of $316.9 million, Melting Pot Restaurant, a United States based Retail organisation with 2200 employees and revenues of $200.0 million, Valley View Casino & Hotel, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $100.0 million, Main Event Entertainment, a United States based Leisure and Hospitality organisation with 1600 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Infor Table Reservations Solution, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Main Event Entertainment | Leisure and Hospitality | 1600 | $100M | United States | Infor | Infor Table Reservations Solution | Reservation and Booking Management | 2018 | n/a |
In 2018, Main Event Entertainment implemented Infor Table Reservations Solution. Infor Table Reservations Solution, a Reservation and Booking Management application, was deployed as a hospitality and operations booking layer to enable guests to book parties, reserve bowling lanes and schedule dining online.
The deployment leveraged the product's reservations and events capabilities to consolidate booking sources into a unified reservation workflow, standardize party and lane scheduling rules, and expose online bookings to in-venue staff for fulfillment. Functional coverage emphasized booking orchestration, events management and online reservation handling to streamline front of house operations.
The implementation covered Main Event's United States hospitality operations, aligning front of house processes and staff workflows to handle centralized booking input. The rollout reduced wait-times and reduced errors for staff and guests, improved guest experience and enabled additional revenue from online bookings.
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Mandarin Oriental Hotel Group | Leisure and Hospitality | 6077 | $317M | Hong Kong | Infor | Infor Table Reservations Solution | Reservation and Booking Management | 2019 | n/a |
In 2019, Mandarin Oriental Hotel Group implemented Infor Table Reservations Solution as part of a broader Infor Hospitality deployment alongside Infor HMS and a cloud migration of Infor SunSystems. The deployment targeted Mandarin Oriental's global hotel portfolio to standardize property operations and finance processes across regions, with an explicit focus on Reservation and Booking Management.
Infor Table Reservations Solution was configured to provide centralized reservation capture, table inventory and seating management, guest profile linkage and booking channel consolidation, aligning reservation workflows with property management functions. Configurations emphasized integration points with Infor HMS for guest data and with Infor SunSystems to maintain centralized financial controls and reporting consistency.
Rollout followed a portfolio level standardization approach, centralizing configuration templates, reporting definitions and reservation governance to reduce infrastructure burden and improve global reporting visibility. Operational scope encompassed property operations and finance functions across Mandarin Oriental hotels, with governance changes to ensure consistent data flows between reservation, property management and finance systems.
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Melting Pot Restaurant | Retail | 2200 | $200M | United States | Infor | Infor Table Reservations Solution | Reservation and Booking Management | 2019 | n/a |
In 2019, Melting Pot Restaurant deployed Infor Table Reservations Solution to standardize table management and guest preference tracking as part of a Reservation and Booking Management initiative. The implementation targeted restaurant operations in the United States and aligned table management with frontline host and floor operations.
Infor Table Reservations Solution was configured to manage floor-plan accuracy, automate seating assignments, and consolidate guest profiles to support returning-guest preference tracking. Functional capabilities implemented included table management, guest preference tracking, and reporting modules to centralize reservation records and enhance operational visibility. Configuration emphasized floor-plan modeling and seating rules consistent with restaurant scheduling workflows.
The deployment removed POS disconnects and unified reservation data with point-of-sale flows to improve reporting accuracy across service shifts. Operational coverage focused on restaurant operations in the United States, with the solution informing host station workflows and shift-level reporting. Melting Pot reported a 20% increase in table turns and a 100% increase in returning-guest preference tracking following the deployment.
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Valley View Casino & Hotel | Leisure and Hospitality | 500 | $100M | United States | Infor | Infor Table Reservations Solution | Reservation and Booking Management | 2024 | n/a |
In 2024 Valley View Casino & Hotel implemented Infor Table Reservations Solution as part of a broader deployment that included Infor hospitality Point of Sale and Infor Hospitality Management System, targeting Reservation and Booking Management for its Southern California gaming and hospitality operations. The deployment is tied to a long standing partnership with Infor, and it represents the inaugural implementation of Infor POS on the gaming floor at Valley View, signaling a shift in how guest-facing transactions and reservations are handled across the property.
The Infor Table Reservations Solution was configured to centralize table booking workflows, reservation capture, seating assignments and automation of reward redemption as an integrated capability. Complementary Infor POS and HMS modules were provisioned to support player and guest focused functions, enabling point of sale processing on the gaming floor and linking transactional activity to reservations and loyalty redemption.
Operational integration connects the Table Reservations Solution with Infor POS and Hospitality Management System to unify guest profiles and streamline reward redemption across reservation and transaction touchpoints. The implementation covers gaming floor operations and broader hospitality functions that interact with reservations, including guest services and in venue service points, aligning booking, seating and payment workflows.
Governance for the rollout was positioned under Valley View executive management with cross functional coordination between operations and guest services to operationalize reservation-driven reward workflows. The stated objectives include elevating the overall customer experience and providing streamlined processes that cater to gaming sector needs, with automation of reward redemption and the first-time deployment of Infor POS on the gaming floor noted as key outcomes.
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