Euler Hermes Deutschland
Euler Hermes Deutschland Technographics
Euler Hermes Deutschland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Euler Hermes Deutschland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Euler Hermes Deutschland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Euler Hermes Deutschland has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2011, SAP HCM (HR) for Core HR in 2011, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Euler Hermes Deutschland is running and its propensity to invest more and deepen its relationship with SAP , LivePerson , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Euler Hermes Deutschland revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Euler Hermes Deutschland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Euler Hermes Deutschland Tech Stack and Enterprise Applications
Euler Hermes Deutschland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Euler Hermes Deutschland implemented SAP ERP ECC 6.0. The deployment was an ERP Financial initiative intended to centralize accounting and controlling capabilities across the company’s German operations.
Implementation scope targeted core financial and regulatory reporting needs, with SAP ERP ECC 6.0 deployed to support accounts payable, accounts receivable, general ledger and controlling workflows in line with ERP Financial functional expectations. A centralized DevOps group was responsible for SAP central and local systems, covering FI/CO, BW, HR and FS-RI, and led configuration and ongoing operations for those modules.
Operational coverage included finance, controlling, human resources and reinsurance business functions across central and local sites, with BW providing consolidated reporting and analytics on transactional data from FI/CO and HR. The deployment emphasized standard SAP financial and controlling processes, payroll and personnel integration points typical for ERP Financial implementations, and BI reporting orchestration through SAP BW.
Governance was organized through the DevOps SAP central team which managed development quality and production landscapes, release orchestration and change control for central and local systems. The team maintained configuration management and operational support for FI/CO, BW, HR and FS-RI modules, aligning application administration with business process ownership across affected departments.
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ERP Financial | ERP |
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2011 | 2011 |
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ERP Financial | ERP |
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2011 | 2011 |
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Euler Hermes Deutschland HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2011 | 2011 |
In 2011, Euler Hermes Deutschland implemented SAP HCM (HR) as its Core HR solution to consolidate HR capabilities for the Germany-based insurer with 1,400 employees. The implementation anchored HR administration and workforce management within SAP HCM (HR), aligning the application to the companys central HR function and related business processes.
The deployment focused on Core HR functional modules typical for SAP HCM, including personnel administration, organizational management, time management, payroll-ready interfaces, employee self-service, and manager self-service, with configuration workstreams targeting master data consolidation, position and org structure modelling, and workflow-driven approval processes. Role-based access controls and standard HR reporting constructs were established to support transactional HR, organizational reporting, and management authorization patterns.
Governance and change management were organized under the Head of Department Business Change Partner Operations/Finance/HR-SAP, who coordinated cross-functional alignment across Operations, Finance, and HR. The rollout emphasized process standardization and a business change partner model to establish process owners and sustain application stewardship across Euler Hermes Deutschland operations in Germany.
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Recruiting, Candidate Relationship Management | HCM |
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2015 | 2015 |
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Euler Hermes Deutschland AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Euler Hermes Deutschland implemented LivePerson Conversational Cloud as a Chatbots and Conversational AI solution and deployed it on their public website to introduce conversational customer engagement across digital channels. The LivePerson Conversational Cloud is the application in use, positioned to manage automated web conversations and to provide a persistent messaging layer for site visitors and policyholders.
The implementation leverages category-standard capabilities of the platform, including natural language understanding for intent classification, scripted and AI-assisted response flows, proactive messaging triggers, and automated workflow orchestration for common inquiry types. Configuration work focused on conversational design, intent taxonomies, dialog trees, and model training to align automated responses with insurance product and service FAQs.
Operational coverage centers on the web channel, with the solution handling front-line inquiries and routing complex sessions to human agents via an agent workspace and conversation handoff workflows typical of conversational platforms. Deployment scope is enterprise-facing digital engagement for Euler Hermes Deutschland, supporting customer service and commercial inquiry handling on the corporate site.
Governance and operations emphasize centralized conversation management, content authoring and version control, model retraining cycles, and monitoring of conversational quality to drive iterative tuning. LivePerson Conversational Cloud is managed as a core Chatbots and Conversational AI capability within the companys digital customer engagement stack.
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Euler Hermes Deutschland Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2011 | 2011 |
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Euler Hermes Deutschland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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Euler Hermes Deutschland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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Euler Hermes Deutschland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Euler Hermes Deutschland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Euler Hermes Deutschland
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Department Business Change Partner Operations/Finance/HR-SAP | Director | Finance | |
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Head of Group Finance Operations | Director | Finance | |
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Head of Group Cost Accounting and Cost Controlling (SAP) | Director | Finance | |
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Apps Being Evaluated by Euler Hermes Deutschland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Euler Hermes Deutschland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Euler Hermes Deutschland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Euler Hermes Deutschland Technographics
Euler Hermes Deutschland is a Insurance organization based in Germany,
with around 1400 employees and annual revenues of $250.0 million.
Euler Hermes Deutschland operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, SAP HCM (HR) and LivePerson Conversational Cloud,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Euler Hermes Deutschland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and LivePerson.
Euler Hermes Deutschland recently adopted applications including
Teads Platform in 2023, Adobe Experience Cloud in 2021 and Adobe Analytics Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Euler Hermes Deutschland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Euler Hermes Deutschland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Euler Hermes Deutschland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.