AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Everlaw Tech Stack and Enterprise Applications

Everlaw HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Employ Legacy Lever by Employ Applicant Tracking System HCM n/a 2017 2017
In 2017, Everlaw implemented Lever by Employ as its Applicant Tracking System. The deployment includes Lever by Employ embedded on the Everlaw careers site to capture and manage inbound candidate applications. The implementation centers on standard Applicant Tracking System capabilities, configured for candidate sourcing, pipeline management, interview scheduling, offer tracking, and reporting. Lever by Employ was provisioned to support collaborative hiring workflows, structured interview stages, and candidate status orchestration across requisitions. Operational ownership resides with recruiting and HR teams, with the system instrumenting hiring manager collaboration and recruiter casework across the organization. The careers page integration provides a public-facing application intake touchpoint while the ATS governs candidate records, activity timelines, and role-based access for internal users. Governance focused on centralized configuration of hiring workflows and permissions, and the platform was used to standardize interview stages and applicant handoffs between recruiting and hiring managers. The narrative reflects a cloud SaaS Applicant Tracking System implementation on Everlaw’s website, aligned with core recruiting and HR functions.
Core HR HCM 2021 2021
Everlaw ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Onit Legacy OnitX ELM Legal Practice Management ERP Services and Operations n/a 2019 2019
In 2019, Everlaw implemented OnitX ELM as its Legal Practice Management solution. The deployment was positioned to support Everlaw’s internal legal operations and litigation workflows while being surfaced on the company website for client-facing interactions and intake. The OnitX ELM implementation centers on core Legal Practice Management capabilities, including matter and case lifecycle management, document and evidence tracking, workflow automation, and configurable intake and approval processes. OnitX ELM was configured to provide role based access and centralized administration, aligning matter workflows with legal operations and litigation support functions. Operational coverage includes corporate counsel and litigation teams, with the system visible through Everlaw’s public web presence to support client intake and billing interactions. Integrations are limited to the implementation details provided, however the deployment pattern emphasizes case lifecycle orchestration and web surfaced intake for legal matters using OnitX ELM. Governance was structured around centralized configuration and process standardization, using OnitX ELM to enforce intake rules, approval workflows, and access controls. Rollout details indicate an enterprise oriented setup appropriate for a 500 employee professional services firm, with administrative controls and workflow automation to streamline legal practice management.
Everlaw AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Everlaw implemented Drift AI Chatbot on its public website. The Drift AI Chatbot is deployed as a web-facing conversational interface in the Chatbots and Conversational AI category, handling customer engagement, inbound lead qualification, and first-level support triage. This configuration positions Drift AI Chatbot as the primary interaction layer between site visitors and Everlaw’s sales and support functions. Deployment is concentrated on the corporate website, where conversational flows and scripted playbooks are configured to capture contact data, qualify visitors, and route conversations to human agents or asynchronous channels in line with standard Chatbots and Conversational AI capabilities. Operational governance is centered on marketing and sales operations, who manage conversation playbooks, routing rules, and data capture policies, with generic integrations to CRM and ticketing systems indicated as typical downstream workflows. The implementation emphasizes web engagement, automated lead capture, and conversational routing without detailing specific backend integration vendors.
Everlaw Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2014 2014
Everlaw Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Contract Lifecycle Management Content Management 2019 2019
Digital Signing Content Management 2021 2021
Everlaw CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Account Based Marketing CRM 2024 2024
Customer Support CRM 2016 2016
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2014 2014
Marketing Automation CRM 2017 2017
Marketing Automation, Sales Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Sales Enablement CRM 2021 2021
Everlaw ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Everlaw TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2020 2020
Governance, Risk and Compliance TRM 2020 2020
Everlaw PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Everlaw IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2014 2014
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Everlaw

First Name Last Name Title Function Department Email Phone
Chief Legal Officer CXO Legal
Senior HR Manager Manager HR
Director, Legal Director Legal
Senior Director GRC (Governance, Risk & Compliance) Director Risk

Apps Being Evaluated by Everlaw Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Everlaw IT executives and key decision makers. This section highlights Everlaw's latest recorded technology evaluations, including Freshservice for IT Service Management on 2026-05-14. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Everlaw digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-05-14 Everlaw Evaluated Freshworks Freshservice IT Service Management ITSM
FAQ - APPS RUN THE WORLD Everlaw Technographics
Everlaw is a Professional Services organization based in United States, with around 500 employees and annual revenues of $100.0 million.
Everlaw operates a diverse technology stack with applications such as Lever by Employ, OnitX ELM and Drift AI Chatbot, covering areas like Applicant Tracking System, Legal Practice Management and Chatbots and Conversational AI.
Everlaw has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Employ, Onit and Drift.
Everlaw recently adopted applications including 6sense Account Engagement Platform in 2024, Zoominfo Platform in 2023 and HubSpot Ads in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Everlaw’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Everlaw’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Everlaw technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.