Facilization
Rruga Sami Frashëri, P. 56, Kompleksi TID qendra “Nobis”), Hyrja B, Kati 1,
Tiranë, 1001,
Albania
Tiranë, 1001,
Albania
355 4 225 6006
Professional Services
Facilization Technographics
Facilization Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Facilization and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Facilization employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Facilization has purchased the following applications: Teamtailor ATS for Recruiting, Applicant Tracking System in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Facilization is running and its propensity to invest more and deepen its relationship with Teamtailor , Google , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Facilization revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Facilization intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Facilization Tech Stack and Enterprise Applications
Facilization HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Teamtailor | Legacy | Teamtailor ATS | Recruiting, Applicant Tracking System | HCM | n/a | 2022 | 2022 |
In 2022, Facilization implemented Teamtailor ATS. Teamtailor ATS serves as their Recruiting,Applicant Tracking System and is embedded on the corporate website via careers.facilization.com, functioning as the public career site and primary candidate intake layer.
The deployment is a SaaS-hosted career site integration configured for a 100-employee professional services firm, providing core applicant tracking capabilities including job posting, branded career pages, candidate pipeline management, custom application forms, and role-based hiring workflows. Configuration emphasizes centralized HR recruiting operations, candidate status tracking, and collaboration between HR and hiring managers.
Operational coverage is focused on recruitment activity originating from the careers.facilization.com domain and the corporate website, with candidate records and application flows managed inside Teamtailor ATS. Standard recruiting communications such as automated email notifications and interview scheduling are part of the operational workflow, supporting end-to-end applicant lifecycle management.
Governance is centered on HR ownership for job posting approvals and candidate review workflows, with documented hiring manager review gates and permissions configured inside Teamtailor ATS. The implementation addresses hiring for Facilization in Albania through the embedded career site, and the Teamtailor ATS integration with the public website centralizes external talent engagement for the organization.
|
Facilization Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Facilization deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support professional services operations out of Albania. Facilization implemented core Google Workspace capabilities including Gmail for branded email, Google Drive for cloud storage, Google Docs and Sheets for document collaboration, Google Calendar for scheduling, and Google Meet for video conferencing. Public references on Facilization's website indicate active use of Google Workspace components in company communications. The implementation positions Google Workspace as the central Collaboration application for Facilization's internal business functions such as consulting delivery, project coordination, and administrative operations.
Configuration centered on a single domain administrative model using the Google Workspace admin console to provision users, manage groups, enforce access controls, and apply basic device management and security policies. Rollout used standard user onboarding and mailbox provisioning workflows appropriate for a 100 employee professional services firm, with emphasis on shared drives for project artifacts and collaborative editing for client deliverables. Operational coverage is focused on internal departments including consulting delivery, project coordination, and administration across Facilization's Albania based operations.
|
Facilization CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2016 | 2016 |
In 2016, Facilization implemented FreshDesk Customer Support as their Customer Support solution, embedding it on their corporate website. The deployment was a cloud SaaS instance of FreshDesk Customer Support surfaced via a website support widget and a public help portal, providing web-based case capture for clients of their professional services business. The implementation centralized client inquiries into a single ticketing queue used by the client services and support teams.
Configuration focused on standard Customer Support functional capabilities, including ticket management, web-to-ticket conversion, a public knowledge base for self-service, and agent workspaces for case handling. Operational governance emphasized role-based agent access, ticket routing and queueing by client account or service line, and SLA enforcement through workflow automation. The rollout targeted Facilization support and client services staff and was instrumented directly on https://www.facilization.com/.
|
Facilization IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Facilization
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Facilization Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Facilization IT executives and key decision makers. This section highlights Facilization's latest recorded technology evaluations, including Backbase Digital Banking Platform for Digital Banking on 2025-09-10, Oracle Flexcube for Core Banking on 2025-08-01, and Creatio CRM (ex BPM CRM) for CRM on 2025-07-03. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Facilization digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-09-10 | Facilization | Evaluated | Backbase Solutions | Backbase Digital Banking Platform | Digital Banking | ERP Services and Operations |
| 2025-08-01 | Facilization | Evaluated | Oracle | Oracle Flexcube | Core Banking | ERP Services and Operations |
| 2025-07-03 | Facilization | Evaluated | Creatio Platform | Creatio CRM (ex BPM CRM) | CRM | CRM |
| 2025-03-20 | Facilization | Evaluated |
|
|
CRM, Sales Automation | CRM |
| 2024-10-28 | Facilization | Evaluated |
|
|
Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Facilization Technographics
Facilization is a Professional Services organization based in Albania,
with around 100 employees and annual revenues of $10.0 million.
Facilization operates a diverse technology stack with applications such as
Teamtailor ATS, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like Recruiting, Applicant Tracking System, Collaboration and Customer Support.
Facilization has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Teamtailor, Google and Freshworks.
Facilization recently adopted applications including
Teamtailor ATS in 2022, Microsoft Azure Cloud Services in 2018 and Google Workspace (Formerly Google G-Suite) in 2016,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Facilization’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Facilization’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Facilization technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.