Moira, BT67 0LT,
United Kingdom
Fane Valley Stores Technographics
Fane Valley Stores Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fane Valley Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 199 Fane Valley Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fane Valley Stores has purchased the following applications: Intact IQ ERP for Distribution ERP in 2008, Microsoft 365 for Collaboration in 2020, Feefo Surveys for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fane Valley Stores is running and its propensity to invest more and deepen its relationship with Intact Software , Microsoft , Feefo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fane Valley Stores revenues, which have grown to $84.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fane Valley Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fane Valley Stores Tech Stack and Enterprise Applications
Fane Valley Stores ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intact Software | Legacy | Intact IQ ERP | Distribution ERP | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Fane Valley Stores deployed Intact IQ ERP as its Distribution ERP to formalize purchase order processing and stock control across its retail estate. The implementation focused on transactional purchasing and inventory workflows and was positioned to support purchasing, stock management, and interstore transfer processes.
Intact IQ ERP was configured to handle purchase order processing, maintaining computerised stock records, stock adjustments, transfers, price changes, barcoding, product and supplier master data, and administration tasks that support the Purchasing Manager. Functional capabilities implemented include purchase order generation and issuing to suppliers, invoice and query reconciliation workflows, product setup, supplier setup, and delivery and transfer orchestration between Fane Valley stores.
The deployment operated on Windows based workstations and was used alongside Microsoft Office applications to manage documentation and supplier communications. Operational coverage included the purchasing and stock administration teams, specifically roles such as Stock and Purchase Administrator and the Purchasing Manager, and extended to internal store transfer operations across the Fane Valley retail network.
Governance centered on centralized stock records and established workflows for supplier liaison, delivery scheduling, and invoice discrepancy resolution, with administrative processes to support ongoing master data maintenance. The implementation emphasized process-driven controls for stock accuracy and purchase order lifecycle management within the Intact IQ ERP Distribution ERP environment.
|
Fane Valley Stores Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Fane Valley Stores deployed Microsoft 365 as its Collaboration platform, and the deployment is referenced on the company website. Microsoft 365 is provisioned to support cloud email, shared document libraries and synchronous team communication for the retailer's 199 employees. The implementation positions Microsoft 365 as the primary productivity and collaboration layer across corporate and store facing staff.
Configuration emphasized Exchange Online for mailboxes, SharePoint for corporate intranet and document libraries, Microsoft Teams for meetings and chat, and OneDrive for individual file sync, reflecting standard Collaboration capabilities. Administrative configuration included centralized tenant administration, policy driven access controls, conditional access for mobile devices, and mailbox and document retention settings.
Operational coverage targeted core business functions including store operations, merchandising, HR and back office, with phased user onboarding and administrator training to align collaboration patterns with retail workflows. Governance centered on centralized account provisioning, security policies and content lifecycle controls to manage documents and internal communications.
|
Fane Valley Stores CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Feefo | Legacy | Feefo Surveys | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Fane Valley Stores implemented Feefo Surveys on their website. Feefo Surveys is deployed as a Customer Experience application to capture post-purchase reviews and on-site feedback across the retailer's online storefront. The implementation uses embedded site survey widgets and configured review invitation workflows to collect customer feedback and ratings.
Collected feedback from Feefo Surveys is routed to customer service and e-commerce teams to inform service interactions and online merchandising decisions. The deployment is scoped to the website level, instrumenting customer touchpoints tied to online orders and web-based interactions. This configuration emphasizes customer feedback capture and review management as part of Fane Valley Stores Customer Experience practice.
|
Fane Valley Stores PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Fane Valley Stores IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Fane Valley Stores CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Fane Valley Stores
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fane Valley Stores Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||