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Fannie May
Location
5353 Lauby Rd,
North Canton, 44720, OH,
United States
Website
https://www.fanniemay.com/
Phone
1 330-966-5540
Artw industry
Manufacturing
Employee
Revenue

Fannie May Technographics

Fannie May Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Fannie May and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Fannie May employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Fannie May has purchased the following applications: Microsoft 365 for Collaboration in 2018, SAP Upscale Commerce for eCommerce in 2021, Freestyle Multichannel Order Management (M.O.M. 11) for Order Management in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Fannie May is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Freestyle Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Fannie May revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fannie May intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Fannie May Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Upscale Commerce eCommerce eCommerce n/a 2021 2021
In 2021, Fannie May implemented SAP Upscale Commerce on its public website, deploying the SAP Upscale Commerce platform as the primary eCommerce engine for its direct to consumer retail presence. The deployment is explicitly focused on eCommerce functionality and is used to drive the company storefront on fanniemay.com. The implementation leverages SAP Upscale Commerce storefront capabilities, product catalog and merchandising workflows, checkout and order orchestration, and embedded content management for promotional merchandising and customer experience. Configuration and operational use center on standard eCommerce modules for catalog management, pricing, promotions, and customer facing storefront experiences consistent with the SAP Upscale Commerce application model. Operational scope encompasses Fannie May digital commerce, merchandising, marketing, and eCommerce operations, with the SAP Upscale Commerce instance hosted as the live site commerce layer. Governance and ongoing administration are aligned to digital commerce and marketing teams, providing a unified platform for online assortment, merchandising, and customer experience management.
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freestyle Solutions Legacy Freestyle Multichannel Order Management (M.O.M. 11) Order Management SCM n/a 2014 2014
In 2014, Fannie May implemented Freestyle Multichannel Order Management (M.O.M. 11) to centralize internet order processing and orchestration for its confectionery operations. The deployment targeted Order Management capabilities to organize, update, and review internet orders and establish a single operational locus for multichannel order workflows at the Maple Heights, OH site. The implementation encompassed order capture and order database stewardship, with explicit day to day activities including maintenance of the Multichannel Order Management system, upkeep of order databases and spreadsheets for organization and verification, and routine updates to vendor account records for accuracy. Functional workstreams aligned to order validation, vendor account management, and multichannel fulfillment coordination, reflecting typical Order Management modules such as order lifecycle tracking, data reconciliation, and status reporting. Operationally, the initiative included sustained communications with supporting vendors and consistent reporting to upper level management to support governance and decision making. Freestyle Multichannel Order Management (M.O.M. 11) served as the system of record for internet orders and vendor account interfaces, with operational coverage centered on e-commerce order operations and vendor relationship workflows.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2021 2021
Marketing Analytics CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2016 2016
IT Decision Makers and Key Stakeholders at Fannie May
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Fannie May Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fannie May Technographics

Fannie May is a Manufacturing organization based in United States, with around 500 employees and annual revenues of $65.0 million.

Fannie May operates a diverse technology stack with applications such as Microsoft 365, SAP Upscale Commerce and Freestyle Multichannel Order Management (M.O.M. 11), covering areas like Collaboration, eCommerce and Order Management.

Fannie May has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, SAP and Freestyle Solutions.

Fannie May recently adopted applications including SAP Upscale Commerce in 2021, Givex in 2021 and Amazon SES in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Fannie May’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Fannie May’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Fannie May technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.