Fannie May
5353 Lauby Rd,
North Canton, 44720, OH,
United States
North Canton, 44720, OH,
United States
1 330-966-5540
Manufacturing
Fannie May Technographics
Fannie May Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Fannie May and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Fannie May employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fannie May has purchased the following applications: Microsoft 365 for Collaboration in 2018, SAP Upscale Commerce for eCommerce in 2021, Freestyle Multichannel Order Management (M.O.M. 11) for Order Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fannie May is running and its propensity to invest more and deepen its relationship with Microsoft , SAP , Freestyle Solutions or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fannie May revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fannie May intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Fannie May Tech Stack and Enterprise Applications
Fannie May Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Fannie May implemented Microsoft 365 to establish enterprise Collaboration capabilities across its organization. The company’s public website indicates active use of Microsoft 365 components as part of its digital workspace footprint.
The Microsoft 365 deployment centers on core collaboration modules, including Exchange Online for corporate email and calendaring, SharePoint Online for intranet and document management, OneDrive for Business for individual file storage, Microsoft Teams for real time chat and meetings, and the Office productivity suite for desktop and browser based authoring. Configuration emphasis described in tenant level settings includes co authoring, document versioning, external sharing controls, and centralized content libraries to support cross functional teamwork and marketing content workflows.
Operational coverage targets collaboration across head office functions that align with a 500 person manufacturer, including marketing, operations, finance, and customer service. Architecture and administration are consistent with a centrally managed Microsoft 365 tenant model, with tenant administration, user provisioning, identity and access controls within the Microsoft identity stack, and policy driven security and compliance controls applied at the platform level.
Governance workstreams focus on role based administration, data governance policies such as retention and data loss prevention, and standardizing collaboration workflows for content approval and external sharing. The implementation of Microsoft 365 for Collaboration positions Fannie May to manage document lifecycle and internal communications on a unified cloud based collaboration platform.
|
Fannie May eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Upscale Commerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Fannie May implemented SAP Upscale Commerce on its public website, deploying the SAP Upscale Commerce platform as the primary eCommerce engine for its direct to consumer retail presence. The deployment is explicitly focused on eCommerce functionality and is used to drive the company storefront on fanniemay.com.
The implementation leverages SAP Upscale Commerce storefront capabilities, product catalog and merchandising workflows, checkout and order orchestration, and embedded content management for promotional merchandising and customer experience. Configuration and operational use center on standard eCommerce modules for catalog management, pricing, promotions, and customer facing storefront experiences consistent with the SAP Upscale Commerce application model.
Operational scope encompasses Fannie May digital commerce, merchandising, marketing, and eCommerce operations, with the SAP Upscale Commerce instance hosted as the live site commerce layer. Governance and ongoing administration are aligned to digital commerce and marketing teams, providing a unified platform for online assortment, merchandising, and customer experience management.
|
Fannie May SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freestyle Solutions | Legacy | Freestyle Multichannel Order Management (M.O.M. 11) | Order Management | SCM | n/a | 2014 | 2014 |
In 2014, Fannie May implemented Freestyle Multichannel Order Management (M.O.M. 11) to centralize internet order processing and orchestration for its confectionery operations. The deployment targeted Order Management capabilities to organize, update, and review internet orders and establish a single operational locus for multichannel order workflows at the Maple Heights, OH site.
The implementation encompassed order capture and order database stewardship, with explicit day to day activities including maintenance of the Multichannel Order Management system, upkeep of order databases and spreadsheets for organization and verification, and routine updates to vendor account records for accuracy. Functional workstreams aligned to order validation, vendor account management, and multichannel fulfillment coordination, reflecting typical Order Management modules such as order lifecycle tracking, data reconciliation, and status reporting.
Operationally, the initiative included sustained communications with supporting vendors and consistent reporting to upper level management to support governance and decision making. Freestyle Multichannel Order Management (M.O.M. 11) served as the system of record for internet orders and vendor account interfaces, with operational coverage centered on e-commerce order operations and vendor relationship workflows.
|
Fannie May CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Loyalty | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
Fannie May PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
Fannie May IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Fannie May CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Fannie May
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Fannie May Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fannie May IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fannie May digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Fannie May Technographics
Fannie May is a Manufacturing organization based in United States,
with around 500 employees and annual revenues of $65.0 million.
Fannie May operates a diverse technology stack with applications such as
Microsoft 365, SAP Upscale Commerce and Freestyle Multichannel Order Management (M.O.M. 11),
covering areas like Collaboration, eCommerce and Order Management.
Fannie May has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, SAP and Freestyle Solutions.
Fannie May recently adopted applications including
SAP Upscale Commerce in 2021, Givex in 2021 and Amazon SES in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fannie May’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Fannie May’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fannie May technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.