Finnair Technographics
Finnair Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Finnair and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5195 Finnair employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Finnair has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, Workday HCM for Core HR in 2020, Intalio Nyxeia BPM for Business Process Management in 2009 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Finnair is running and its propensity to invest more and deepen its relationship with SAP , Workday , Boeing Jeppesen or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Finnair revenues, which have grown to $3.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Finnair intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Finnair Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Finnair implemented SAP ERP ECC 6.0 in a targeted SAP FICO technical assessment to establish a standardized ERP Financial platform for the airline's finance and controlling functions. The engagement centered on aligning SAP ERP ECC 6.0 with statutory reporting, corporate consolidation, and airline revenue accounting requirements while documenting baseline configuration and technical requirements.
The assessment covered standard SAP FICO workstreams, including Financial Accounting modules General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Bank Accounting, and Financial Closing, together with Controlling components such as Cost Center Accounting, Profitability Analysis, and Internal Orders. Configuration activity focused on chart of accounts design, company code setup, fiscal year variant and tax configuration, and master data governance for vendors, customers and fixed assets.
On the architecture side the technical assessment reviewed application and database tier considerations for SAP ERP ECC 6.0, integration middleware and interface patterns, and operational requirements for batch processing and period close orchestration. The team cataloged required interfaces to operational systems and revenue streams, and evaluated interface error handling, reconciliation flows and automated posting patterns to preserve financial integrity.
Governance and rollout planning in the assessment included role based access controls, change management procedures, test and cutover planning, and a financial close governance model to standardize month end processes. The SAP FICO technical assessment produced configuration baselines and a prioritized set of remediation and control items to guide subsequent implementation and operational handover.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2020 | 2021 |
In 2020, Finnair implemented Workday HCM to establish a centralized Core HR platform for employee data and HR process orchestration. The Workday HCM deployment created a single source of truth for employee master data and core HR recordkeeping across the airline's HR organization.
Configuration work focused on Core HR capabilities, including standardized employee master records, organizational structures, position management, and core HR transactional workflows. Workday HCM was configured to support controlled data domains and role-based access to align with HR operational processes and payroll handoffs.
Integration architecture included a formal linkage between Workday HCM and Zalaris SAP payroll management, delivered through Zalaris as the integration and payroll management provider. The Zalaris integration was used to synchronize employee master data and payroll-related attributes, and Zalaris ensured standardisation and improvement of employee master data quality as part of the Workday and Zalaris SAP payroll management connection, with key integration activity noted on 01.10.2021.
Governance and operational coverage were oriented around HR and payroll functions, with the integration driving standardized data governance between HR records in Workday HCM and payroll processing in the Zalaris SAP payroll management environment. The combined implementation emphasized master data quality controls and cross-functional workflows between HR and payroll to reduce administrative friction and improve data consistency.
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Fatigue Management | HCM |
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2011 | 2011 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2021 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Talent Assessment | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2018 | 2018 |
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Video Interviewing | HCM |
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2016 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intalio | Legacy | Intalio Nyxeia BPM | Business Process Management | ERP Services and Operations | ITC Infotech | 2009 | 2009 |
In 2009, Finnair deployed Intalio Nyxeia BPM with ITC Infotech to automate last minute premium class upgrades via SMS. The Business Process Management implementation targeted CRM and revenue management processes across Finland and broader Europe, with an explicit focus on improving seat utilization and speeding upgrade execution.
The implementation used Intalio Nyxeia BPM to orchestrate upgrade workflows, automate SMS offer generation, and embed decision logic for premium class upgrade eligibility. Functional capabilities implemented included process orchestration, workflow automation, and business rules configuration to trigger offers based on availability and passenger loyalty status.
Integrations tied the BPM orchestration layer to loyalty systems and departure control systems to read passenger status and current seat inventory, and to persist upgrade confirmations back into operational systems. ITC Infotech executed the integration work and collaborated with Finnair commercial and IT teams to align BPM process flows with CRM and revenue management operational rules.
The rollout shifted upgrade execution to automated SMS workflows, delivering faster upgrades and improved seat utilization and enabling Finnair to realize ROI quickly within its Finland and Europe operating footprint. Intalio Nyxeia BPM served as the orchestration hub for CRM driven revenue management use cases at the airline.
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Business Process Management | ERP Services and Operations |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Event Management | Collaboration |
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2017 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Finnair
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Finnair Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Finnair Technographics
Finnair is a Transportation organization based in Finland,
with around 5195 employees and annual revenues of $3.20 billion.
Finnair operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Workday HCM and Intalio Nyxeia BPM,
covering areas like ERP Financial, Core HR and Business Process Management.
Finnair has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Workday and Intalio.
Finnair recently adopted applications including
Moodle LMS in 2022, SAP HCM Payroll in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Finnair’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Finnair’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Finnair technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.