First American Bank
1650 Louis Ave,
Elk Grove Village, 60007, IL,
United States
Elk Grove Village, 60007, IL,
United States
1 847-427-5000
Banking and Financial Services
First American Bank Technographics
First American Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by First American Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 900 First American Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that First American Bank has purchased the following applications: Bottomline ePay for Payment Processing in 2019, Cyber Recruiter Applicant Tracking System for Applicant Tracking System in 2015, Jack Henry Banking SilverLake for Core Banking in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems First American Bank is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , Jack Henry & Associates , Visibility Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing First American Bank revenues, which have grown to $247.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for First American Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
First American Bank Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP Financial Management | n/a | 2019 | 2019 |
In 2019, First American Bank implemented Bottomline ePay for Payment Processing on its website. The implementation focused on web based payment acceptance, deploying Bottomline ePay to support online bill pay, card and ACH capture, and secure tokenization, consistent with Payment Processing platform capabilities. Functional modules configured included hosted payment pages for customer facing transactions, transaction routing and settlement logic, and reconciliation and reporting to provide end to end payment lifecycle visibility.
Operational scope centers on payments originating from the bank website and touches payments operations, treasury, retail banking channels, and customer service. Governance changes documented with the deployment emphasized payment authorization workflows, fraud screening rule configuration, and a reporting cadence to align operational teams with Bottomline ePay transaction feeds. First American Bank’s use of Bottomline ePay in 2019 positions the bank’s online payment processing stack within standard Payment Processing functional taxonomy for web acceptance and back office reconciliation.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visibility Software | Legacy | Cyber Recruiter Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, First American Bank implemented Cyber Recruiter Applicant Tracking System, an Applicant Tracking System from Visibility Software, to improve the accuracy of job posting processes and simplify HR recordkeeping. The deployment centralized recruiting and HR operations, bringing requisition approvals, job posting workflows and candidate intake into a single system managed by the bank's HR team.
First American Bank configured Cyber Recruiter Applicant Tracking System to standardize job posting templates, automate posting distribution and capture a centralized candidate database supporting recruiter and hiring manager workflows. The implementation emphasized applicant lifecycle management, searchable candidate records and audit-ready recordkeeping, with governance organized around HR ownership of requisition workflows and hiring manager training to maintain consistent recruiting and HR record processes.
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Applicant Tracking System | HCM |
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2019 | 2019 |
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Benefits Administration | HCM |
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2022 | 2022 |
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Benefits Administration, Pension Administration | HCM |
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2015 | 2015 |
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Onboarding | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, First American Bank implemented Jack Henry Banking SilverLake as its Core Banking platform. The deployment established SilverLake as the primary application for central banking functions at First American Bank, with ongoing programmatic support provided from the bank's Elk Grove Village, Illinois operations.
The technical implementation integrates Jack Henry Banking SilverLake with a Microsoft SQL Server based data platform and custom application logic built on the .NET Framework. A Mulesoft integration layer is used to orchestrate API connectivity between SilverLake and internal services, and Hardware Security Module devices are employed to manage cryptographic keys and secure transactions. This configuration supports standard Core Banking functional flows including account processing and transaction posting while enabling extensibility through .NET adapters and SQL Server stored procedures.
Governance and operational ownership are retained in house, with application analysts and programmers maintaining integrations, interfaces, and change control processes since 2016. The implementation narrative emphasizes platform integration, API orchestration via Mulesoft, secure key management with HSM devices, and continuous in house development using .NET and Microsoft SQL Server to extend Jack Henry Banking SilverLake for First American Bank.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Document Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2006 | 2006 |
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Customer Experience | CRM |
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2021 | 2021 |
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Listing Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2025 | 2025 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Endpoint Management | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at First American Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by First American Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First American Bank IT executives and key decision makers. This section highlights First American Bank's latest recorded technology evaluations, including Jack Henry Banking SilverLake for Core Banking on 2025-07-01 and Jack Henry Banking SilverLake Xperience for Customer Experience on 2025-07-01. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First American Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD First American Bank Technographics
First American Bank is a Banking and Financial Services organization based in United States,
with around 900 employees and annual revenues of $247.0 million.
First American Bank operates a diverse technology stack with applications such as
Bottomline ePay, Cyber Recruiter Applicant Tracking System and Jack Henry Banking SilverLake,
covering areas like Payment Processing, Applicant Tracking System and Core Banking.
First American Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Bottomline Technologies, Visibility Software and Jack Henry & Associates.
First American Bank recently adopted applications including
InvestCloud Digital Wealth in 2025, JavaScript in 2025 and Cloudflare CDN in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First American Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates First American Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First American Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.