AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

First United Bank Tech Stack and Enterprise Applications

First United Bank ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paysafe Legacy NetTeller Payment Processing ERP n/a 2018 2018
In 2018, First United Bank deployed NetTeller as a Payment Processing solution on its website. The deployment placed NetTeller at the customer facing payment layer to capture online payments and route transactions to upstream payment rails. NetTeller was configured to provide hosted payment interfaces and gateway functions, including authorization and capture workflows and tokenization to limit cardholder data exposure. The implementation uses Payment Processing capabilities for transaction authorization, settlement orchestration, and reconciliation workflow support. Integration work focused on embedding NetTeller into First United Bank’s website front end to present payment forms, receipt flows, and transaction status to customers, while feeding transaction records into internal payments acceptance and accounting processes for reconciliation. Operational scope centers on retail customer payment intake via the website, affecting payments operations, treasury, and retail banking functions. Governance and operational controls were structured around merchant configuration, access permissions, dispute and exceptions handling, and monitoring for compliance with payment processing standards. Rollout emphasized embedding NetTeller into web payment pages and operationalizing monitoring and exception workflows to sustain online payment processing.
First United Bank HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Recruiting Recruiting, Applicant Tracking System HCM n/a 2021 2021
In 2021, First United Bank implemented Workday Recruiting. Workday Recruiting is deployed as the bank's Recruiting,Applicant Tracking System to manage external candidate sourcing and on line applications via the public careers site. The implementation supports First United Bank's talent acquisition and HR recruiting function across its United States operations. The deployment configures core recruiting capabilities including job requisition creation and approval workflows, candidate profile and applicant tracking, interview coordination and offer management within Workday Recruiting. Configurable hiring workflows and candidate stage automation standardize recruiter and hiring manager processes, and the careers site is instrumented to capture applications and route them directly into the Workday Recruiting tenant. Reporting and recruiting analytics are provisioned inside Workday Recruiting to provide recruiter dashboards and requisition pipeline visibility. The system integrates with the bank's public career site to ingest applicant data and create candidate records in Workday Recruiting for downstream processing. Operational governance centralizes requisition approval flows and recruiter role definitions so HR and talent acquisition teams operate against a unified set of hiring processes. First United Bank Workday Recruiting Recruiting,Applicant Tracking System supports end to end hiring lifecycle orchestration within the bank's Workday tenant.
First United Bank ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Jack Henry & Associates Legacy Jack Henry Banking SilverLake Core Banking ERP Services and Operations n/a 2021 2021
In 2021 First United Bank implemented Jack Henry Banking SilverLake, a Core Banking application from Jack Henry & Associates. The engagement centered on application enhancement and operational support activities across the bank rather than a standalone greenfield deployment. Implementation scope covered ongoing functional extensions and maintenance work, with an IBMi RPG/SQL developer working directly with various department users to translate business requirements into technical designs and secure final approvals. The team delivered scope that included new application capabilities and modifications to existing SilverLake workflows driven by departmental requirements. Technical work included coding in Free RPGLE, Embedded SQL, and CLP, and creating or altering DB2 tables, followed by unit testing and debugging of modified programs. These tasks indicate configuration-level development and application extension within the Jack Henry Banking SilverLake environment, aligned with Core Banking functional workflows. Operational integration and release activities were coordinated with the deployment team TURNOVER to schedule and execute production deployments. The implementation lifecycle included supporting the QA team during testing cycles and obtaining user signoff prior to production turnover. Governance processes emphasized formal unit testing, QA support, and user acceptance and signoff as the primary controls for release readiness. Changes affected multiple departmental workflows and required technical governance tied to DB2 schema changes, code promotion, and scheduled deployment windows.
Core Banking ERP Services and Operations 2024 2024
Digital Banking ERP Services and Operations 2022 2022
Digital Banking ERP Services and Operations 2021 2021
Digital Banking ERP Services and Operations 2021 2021
Loan Management ERP Services and Operations 2021 2021
Loan Management ERP Services and Operations 2021 2021
Loan Management ERP Services and Operations 2021 2021
Loan Management ERP Services and Operations 2023 2024
First United Bank AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2014 2014
Chatbots and Conversational AI AI-Powered Application 2021 2021
First United Bank Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Collaboration Collaboration 2016 2016
First United Bank Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
First United Bank CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2015 2015
Digital Advertising Platform CRM 2023 2023
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
First United Bank ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
First United Bank PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
First United Bank IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
First United Bank CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at First United Bank

First Name Last Name Title Function Department Email Phone
Chief Information Officer CXO IT
SVP, Digital Transformation Officer VP IT
Director of IT Operations Director IT
COO, Executive Vice President VP Finance
VP/Loan Quality Assurance Manager VP Operations
Financial Services Director of Recruiting Director HR
Vice President Talent Acquisition Partner VP HR
Senior Vice President - Senior Talent Acquisition Partner VP HR
Assistant Vice President, Senior Recruiter Corporate & Technology Sectors VP HR
Vice President Mortgage Loan Servicing Financial Manager VP Finance
Executive Vice President, Chief Lending Officer CXO Finance
Senior Vice President, Managing Director of Mortgage Servicing Director Operations
Chief Lending Officer CXO Finance
SVP, Director of Loan Operations Director Operations

Apps Being Evaluated by First United Bank Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from First United Bank IT executives and key decision makers. This section highlights First United Bank's latest recorded technology evaluations, including Jack Henry Banking SilverLake for Core Banking on 2024-05-28. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the First United Bank digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2024-05-28 First United Bank Evaluated Jack Henry & Associates Jack Henry Banking SilverLake Core Banking ERP Services and Operations
FAQ - APPS RUN THE WORLD First United Bank Technographics
First United Bank is a Banking and Financial Services organization based in United States, with around 2000 employees and annual revenues of $370.0 million.
First United Bank operates a diverse technology stack with applications such as NetTeller, Workday Recruiting and Jack Henry Banking SilverLake, covering areas like Payment Processing, Recruiting, Applicant Tracking System and Core Banking.
First United Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paysafe, Workday and Jack Henry & Associates.
First United Bank recently adopted applications including nCino Commercial Banking in 2024, nCino Loan Origination System in 2023 and Magnite (ex Rubicon Project) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of First United Bank’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates First United Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete First United Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.