AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Floatbot Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Floatbot Legacy Floatbot AI Platform Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Floatbot deployed the Floatbot AI Platform on its website as a Chatbots and Conversational AI solution. The deployment established an embedded web conversational layer that routes visitor sessions to the Floatbot AI Platform conversational engine, leveraging cloud hosted platform services for natural language understanding, dialog orchestration, and session management. Implementation was scoped to the corporate site and intended to handle real time customer interactions rather than broad enterprise rollout across multiple sites. The Floatbot AI Platform implementation included a visual conversation builder, intent and entity modeling, multi turn dialog orchestration, configurable fallback and escalation flows, and analytics instrumentation for monitoring conversation performance. Configuration work focused on authoring conversational flows, training NLU models with site specific utterances, and setting up event tracking into the platform to capture lead signals and interaction metrics. Integration details were not disclosed, the operational coverage is limited to the website and the platform is managed by internal marketing and product stakeholders for customer engagement and lead qualification use cases. Governance practices emphasized iterative content updates, version control for conversation scripts, and ongoing NLU retraining workflows to refine intent recognition and response accuracy over time.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Clarity Marketing Analytics CRM n/a 2022 2022
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2020 2020
Tag Management CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Floatbot

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Floatbot Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Floatbot IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Floatbot digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Floatbot Technographics
Floatbot is a Professional Services organization based in United States, with around 40 employees and annual revenues of $4.0 million.
Floatbot operates a diverse technology stack with applications such as Floatbot AI Platform, Microsoft 365 and Microsoft Clarity, covering areas like Chatbots and Conversational AI, Collaboration and Marketing Analytics.
Floatbot has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Floatbot and Microsoft.
Floatbot recently adopted applications including Mixpanel in 2023, Microsoft Clarity in 2022 and Floatbot AI Platform in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Floatbot’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Floatbot’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Floatbot technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.