Milpitas, 95035, CA,
United States
Floatbot Technographics
Floatbot Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Floatbot and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Floatbot employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Floatbot has purchased the following applications: Floatbot AI Platform for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Microsoft Clarity for Marketing Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Floatbot is running and its propensity to invest more and deepen its relationship with Floatbot , Microsoft , Mixpanel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Floatbot revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Floatbot intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Floatbot Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Floatbot | Legacy | Floatbot AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Floatbot deployed the Floatbot AI Platform on its website as a Chatbots and Conversational AI solution. The deployment established an embedded web conversational layer that routes visitor sessions to the Floatbot AI Platform conversational engine, leveraging cloud hosted platform services for natural language understanding, dialog orchestration, and session management. Implementation was scoped to the corporate site and intended to handle real time customer interactions rather than broad enterprise rollout across multiple sites.
The Floatbot AI Platform implementation included a visual conversation builder, intent and entity modeling, multi turn dialog orchestration, configurable fallback and escalation flows, and analytics instrumentation for monitoring conversation performance. Configuration work focused on authoring conversational flows, training NLU models with site specific utterances, and setting up event tracking into the platform to capture lead signals and interaction metrics.
Integration details were not disclosed, the operational coverage is limited to the website and the platform is managed by internal marketing and product stakeholders for customer engagement and lead qualification use cases. Governance practices emphasized iterative content updates, version control for conversation scripts, and ongoing NLU retraining workflows to refine intent recognition and response accuracy over time.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Clarity | Marketing Analytics | CRM | n/a | 2022 | 2022 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Floatbot
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Floatbot Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||