Gateway Technical College Technographics
Gateway Technical College Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gateway Technical College and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 621 Gateway Technical College employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gateway Technical College has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2017, Zoom for Audio Video and Web Conferencing in 2022, Acquia Cloud for Web Content Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gateway Technical College is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Zoom Video Communications , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gateway Technical College revenues, which have grown to $90.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gateway Technical College intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gateway Technical College Tech Stack and Enterprise Applications
Gateway Technical College AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Gateway Technical College implemented LiveChat on its website, deploying the LiveChat web-embedded widget to provide real-time conversational access for site visitors. The deployment is categorized under Chatbots and Conversational AI and was scoped to public-facing web pages to capture inquiries and support web visitors across the college. Implementation was executed as an embedded site component to add live agent engagement without creating a separate access portal.
The LiveChat implementation covers core conversational capabilities typical of the Chatbots and Conversational AI category, including real-time messaging, canned responses, visitor tracking, chat transcripts and agent routing to manage web inquiries. Operational ownership was aligned to web support and student services teams, who configured response templates and routing rules and adjusted inquiry handling processes to include chat transcripts and escalation procedures. Governance focused on chat workflow rules, transcript retention practices and operational procedures for escalating chats to human agents within existing support teams.
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Gateway Technical College Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Gateway Technical College implemented Zoom from Zoom Video Communications. Zoom is used on the college website as an Audio Video and Web Conferencing application to provide direct access to scheduled meetings and virtual class sessions. The Gateway Technical College Zoom Audio Video and Web Conferencing deployment supports synchronous instruction and campus meeting workflows across its online presence.
Deployment emphasizes web embedded join flows and browser based meeting access, leveraging standard Audio Video and Web Conferencing capabilities such as real time audio and video, screen sharing, meeting recording, and webinar style sessions. Operational coverage includes academic departments, student services, and administrative offices, supporting course delivery, student engagement, and internal collaboration, with governance focused on scheduling, website access points, and user authentication tied to campus accounts.
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Collaboration | Collaboration |
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2011 | 2011 |
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Gateway Technical College Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Gateway Technical College implemented Acquia Cloud to manage its public website, adopting Acquia Cloud as the institution's Web Content Management platform. The deployment established cloud-hosted environments for content lifecycle management and centralized site delivery, positioning the platform as the primary system for web publishing across the college web estate.
The implementation emphasizes content authoring, role-based editorial workflows, scheduled publishing, and environment promotion for development, staging, and production, reflecting common Web Content Management functional patterns. Operational responsibility centers on marketing, communications, and digital services, with governance oriented around editorial approval workflows and access controls to support structured content operations.
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Gateway Technical College eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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Gateway Technical College CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Community Management | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Gateway Technical College ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2012 | 2012 |
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Gateway Technical College SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2024 | 2024 |
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Gateway Technical College PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2022 | 2022 |
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Gateway Technical College IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Gateway Technical College CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gateway Technical College
Apps Being Evaluated by Gateway Technical College Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-09-05 | Gateway Technical College | Evaluated | IBM | IBM AS/400 | ERP Financial | ERP |