London Gatwick Airport
5th Floor, Destinations Place, Gatwick Airport,
Gatwick, RH6 0NP,
United Kingdom
Gatwick, RH6 0NP,
United Kingdom
44 84 4892-0322
Transportation
London Gatwick Airport Technographics
London Gatwick Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by London Gatwick Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2294 London Gatwick Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that London Gatwick Airport has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2010, eArcu ATS & Onboarding for Applicant Tracking System, Onboarding in 2017, IBS iAirport for Airport Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems London Gatwick Airport is running and its propensity to invest more and deepen its relationship with SAP , PageUp , Benefex, a Zellis Company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing London Gatwick Airport revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for London Gatwick Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
London Gatwick Airport Tech Stack and Enterprise Applications
London Gatwick Airport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2010 | 2012 |
In 2010, London Gatwick Airport implemented SAP ERP ECC 6.0 in an ERP Financial initiative. The deployment delivered an enterprise ERP landscape that included ECC, SRM, PI, BW and Solution Manager, executed across two primary datacentres with a designated disaster recovery site, supporting core finance and procurement business functions.
The program included a migration and upgrade of the ERP landscape into two datacentres, and configuration of high availability and virtualization infrastructure. VMware vSphere Metro Storage Cluster was implemented to enable live VM migration using vSphere Storage vMotion between datacentres. Solaris and Unix server consolidation was completed for critical applications HRMS, IDAHO, OSP and Maximo, migrating those workloads to Solaris LDOMs and zones.
Integration work provisioned SAP PI middleware connections to operational systems and BW for enterprise reporting and analytics. A Solaris clustering solution was deployed to host Oxygen services such as RPP, OSP and AODB, and a proxy farm with high availability was provisioned for the FIDS cloud solution. AWS systems were stood up to support management business services, and centralized patching across Solaris and Red Hat estates was implemented using Solaris IPS and Red Hat Satellite.
Governance and operational controls emphasized infrastructure resilience and platform lifecycle management with subject matter expertise applied to storage, Solaris and Linux environments. Rollout and operational ownership were structured around datacentre redundancy, DR site provisioning and centralized patching and clustering controls to sustain ERP Financial operations.
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London Gatwick Airport HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | eArcu ATS & Onboarding | Applicant Tracking System, Onboarding | HCM | n/a | 2017 | 2017 |
In 2017, London Gatwick Airport implemented eArcu ATS & Onboarding to manage recruitment and onboarding flows for its HR and talent acquisition functions. The deployment uses eArcu eRecruitment Evolved on the Gatwick careers website and addresses Applicant Tracking System,Onboarding requirements across hiring and new hire administration.
The eArcu ATS & Onboarding configuration centers on vacancy publishing and candidate application intake, candidate tracking and status management, configurable question sets per vacancy, offer handling, and onboarding task orchestration. Configuration work emphasized candidate-facing job pages and structured application forms, consistent with Applicant Tracking System,Onboarding functional workflows.
Integration scope explicitly includes the careers site as the primary candidate touchpoint, with the eArcu instance handling job posting and application capture on jobs.gatwickairport.com. Operational coverage is focused on HR and hiring managers supporting airport operations, with the system used to standardize vacancy workflows and candidate communications across internal recruitment stakeholders.
Governance and process changes were applied to support centralized recruitment operations and role based access within the platform, including configured approval workflows and staged recruitment statuses. The implementation narrative reflects a site integrated recruitment and onboarding platform, with eArcu ATS & Onboarding positioned as the core Applicant Tracking System,Onboarding solution for London Gatwick Airport.
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Benefits Administration | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2017 | 2018 |
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HR Service Delivery | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2018 |
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Time and Attendance | HCM |
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2018 | 2018 |
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London Gatwick Airport ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBS Software Services | Legacy | IBS iAirport | Airport Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014 London Gatwick Airport implemented IBS iAirport in the Airport Management category to strengthen collaborative decision making and operational throughput, focusing on ACDM tools to maximise capacity while reducing emissions and operating costs. London Gatwick Airport used the IBS iAirport solution to align airport operations and the Aeronautical Operations Control Centre AOCC with partner stakeholders.
The IBS iAirport deployment included intelligent alerting, DPI message processing and flight monitoring modules that provided continuous status updates and exception detection across turnaround workflows. Functionality was configured to support collaborative decision making, resource sequencing and operational visibility for ground handling, airline operations and tower coordination. The full application name IBS iAirport is used throughout operational consoles and monitoring dashboards to centralise ACDM information.
Operational coverage was focused on the United Kingdom airport site and the AOCC, consolidating DPI messages and flight status into a central operational picture. Integrations were implemented at the message processing layer to ingest DPI formatted messages and propagate alerts to the AOCC, enabling coordinated responses across airport partners.
Governance and rollout emphasized partner alignment and procedural integration of ACDM workflows into day to day operations, with operational governance steering use of the IBS iAirport toolset. The deployment delivered faster turnarounds and improved resource visibility and supported the stated goals of reducing emissions and operating costs.
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Enterprise Asset Management | ERP Services and Operations |
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2013 | 2013 |
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Enterprise Asset Management | ERP Services and Operations |
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2016 | 2016 |
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London Gatwick Airport AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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London Gatwick Airport Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Warehouse | Analytics and BI |
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2015 | 2015 |
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London Gatwick Airport Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2022 | 2022 |
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London Gatwick Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Document Management | Content Management |
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2013 | 2013 |
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Document Management | Content Management |
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2016 | 2016 |
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London Gatwick Airport eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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London Gatwick Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2015 | 2015 |
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Customer Analytics | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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London Gatwick Airport ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2013 | 2013 |
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IT Service Management | ITSM |
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2013 | 2013 |
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London Gatwick Airport PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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Project Portfolio Management | PPM |
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2012 | 2012 |
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London Gatwick Airport Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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London Gatwick Airport TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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London Gatwick Airport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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London Gatwick Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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London Gatwick Airport CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Vulnerability Management | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at London Gatwick Airport
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of the Office of CIO | Director | Finance | |
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IT Programme Manager | Manager | IT | |
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Head of BI & Data Analytics | Director | IT | |
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IT Service Delivery Manager | Manager | IT | |
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Application Support Manager | Manager | IT | |
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Director Of Information Technology | Director | IT | |
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Human Resources Director | Director | HR | |
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IT Business Systems Manager | Manager | IT | |
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Customer Service Manager | Manager | Customer Service | |
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Property Asset ManagerProperty | Manager | Investment | |
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IT Change & Asset manager | Manager | Investment | |
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Asset Manager | Manager | Operations | |
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Quality and Compliance Manager - Asset Management | Manager | Investment | |
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Head Of Sustainability | Director | Finance | |
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Engineering Operations Manager | Manager | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Head of Asset Insights & Analysis | Director | Investment | |
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Chief Financial Officer | CXO | Finance | |
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Lead SAP Enterprise Architect | Manager | IT | |
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Head of Finance Business Partnering | Director | Finance | |
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Apps Being Evaluated by London Gatwick Airport Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from London Gatwick Airport IT executives and key decision makers. This section highlights London Gatwick Airport's latest recorded technology evaluations, including Amadeus Altea NDC for Reservation and Booking Management on 2026-03-20, Sabre Radixx Res for Reservation and Booking Management on 2026-03-20, and Amadeus Altea for Reservation and Booking Management on 2025-11-24. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the London Gatwick Airport digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-20 | London Gatwick Airport | Evaluated | Amadeus IT Group | Amadeus Altea NDC | Reservation and Booking Management | ERP Services and Operations |
| 2026-03-20 | London Gatwick Airport | Evaluated | SABRE | Sabre Radixx Res | Reservation and Booking Management | ERP Services and Operations |
| 2025-11-24 | London Gatwick Airport | Evaluated | Amadeus IT Group | Amadeus Altea | Reservation and Booking Management | ERP Services and Operations |
| 2024-07-15 | London Gatwick Airport | Evaluated |
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EPM | EPM |
FAQ - APPS RUN THE WORLD London Gatwick Airport Technographics
London Gatwick Airport is a Transportation organization based in United Kingdom,
with around 2294 employees and annual revenues of $1.34 billion.
London Gatwick Airport operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, eArcu ATS & Onboarding and IBS iAirport,
covering areas like ERP Financial, Applicant Tracking System, Onboarding and Airport Management.
London Gatwick Airport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, PageUp and IBS Software Services.
London Gatwick Airport recently adopted applications including
Benifex Discounts in 2022, Wiztrust Blockchain Platform in 2022 and ServiceNow ITSM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of London Gatwick Airport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates London Gatwick Airport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete London Gatwick Airport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.