GSK
79 New Oxford Street,
London, WC1A 1DG,
United Kingdom
London, WC1A 1DG,
United Kingdom
44 20 8047-5000
Life Sciences
GSK Technographics
GSK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GSK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 69310 GSK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GSK has purchased the following applications: Tungsten AP Invoice Automation for AP Automation in 2014, Workday Absence Management for Absence and Leave Management in 2018, Emerson Asset Management for Asset Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GSK is running and its propensity to invest more and deepen its relationship with Tungsten Automation , Serrala , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GSK revenues, which have grown to $42.21 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GSK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GSK Tech Stack and Enterprise Applications
GSK ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tungsten Automation | Legacy | Tungsten AP Invoice Automation | AP Automation | ERP | n/a | 2014 | 2014 |
In 2014 GSK implemented Tungsten AP Invoice Automation to instrument electronic invoice processing across its accounts payable function. By that year GSK was processing approximately 60% of its invoices electronically via the Tungsten Network, reflecting a rapid shift to supplier network connectivity and electronic invoicing. The deployment emphasized centralized invoice intake through a global supplier network and support for international tax regulations.
Tungsten AP Invoice Automation was configured to deliver core AP Automation capabilities including electronic invoice capture and validation, automated workflow routing for approval and payment, and exception management to enable higher straight through processing rates. The implementation leveraged Tungsten Network connectivity to onboard suppliers and to deliver invoices that comply with international tax regulations, ensuring tax compliant invoice payloads and cross‑jurisdiction delivery where required. Architecture centered on networked supplier connectivity and structured handoffs into GSK financial operations to enable automated processing and reduce manual touch points.
Implementation required a substantial internal effort coordinated with Tungsten, aligning supplier onboarding, standardized AP workflows, and governance for invoice handling and exceptions. The project explicitly drove up electronic processing volumes and drove down cost while relying on Tungsten’s global coverage to meet international tax compliance needs. Business functions impacted included accounts payable and shared finance operations, with governance focused on supplier connectivity standards, workflow standardization, and operational ownership for invoice lifecycle management.
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AP Automation | ERP |
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2014 | 2014 |
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AP Automation | ERP |
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2012 | 2012 |
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ERP Financial | ERP |
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2023 | 2026 |
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Expense Management | ERP |
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2019 | 2019 |
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Expense Management | ERP |
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2011 | 2011 |
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GSK HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2019 |
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BackGround Screening | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Candidate Relationship Management | HCM |
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2018 | 2018 |
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Compensation Management | HCM |
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2019 | 2019 |
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Core HR | HCM |
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2012 | 2013 |
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Employee Experience | HCM |
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2021 | 2021 |
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HR Compliance | HCM |
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2014 | 2014 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2019 |
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Payroll | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2012 | 2013 |
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Performance and Goal Management | HCM |
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2019 | 2019 |
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Recruiting | HCM |
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2011 | 2011 |
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Recruiting, Applicant Tracking System | HCM |
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2012 | 2012 |
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Time and Attendance | HCM |
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2018 | 2019 |
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Video Interviewing | HCM |
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2020 | 2020 |
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GSK ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Emerson Automation Solutions | Legacy | Emerson Asset Management | Asset Performance Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, GSK deployed Emerson Asset Management as an Asset Performance Management solution to standardize calibration and asset stewardship workflows. The deployment focused on instrument calibration, digital recordkeeping, and workflow orchestration for maintenance and quality functions. Emerson Asset Management was positioned to create a single source of truth for asset status and calibration history.
Configuration emphasized calibration management capabilities, an asset registry, scheduling and work order orchestration, and controlled documentation to replace paper-based processes, consistent with Asset Performance Management functionality. Workflow automation and approval routing were configured to support end-to-end calibration lifecycle events, from scheduling through verification and closeout. The implementation used Emerson Asset Management's core modules to enforce data integrity and auditability for regulated processes.
The program specifically targeted calibration operations and instrument management, where GSK reported process-level outcomes. GlaxoSmithKline reported eliminating 21,000 sheets of paper per year, and streamlined its end-to-end workflow, which reduced calibration time by about 15 minutes per calibration. Those outcomes indicate digital form capture and automated record linking were incorporated into day-to-day maintenance operations.
Governance changes included standardized procedures, digital signoffs, and centralized calibration records to support compliance and traceability across maintenance and quality teams. Rollout required updating standard operating procedures and targeted training to operationalize the Emerson Asset Management workflows.
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Asset Performance Management | ERP Services and Operations |
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2023 | 2023 |
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Clinical Trial Management | ERP Services and Operations |
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2024 | 2024 |
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Computerized Maintenance Management (CMMS) | ERP Services and Operations |
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2016 | 2016 |
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Credit Union Management | ERP Services and Operations |
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2015 | 2015 |
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Enterprise Asset Management | ERP Services and Operations |
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2016 | 2016 |
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Facility Management | ERP Services and Operations |
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2015 | 2015 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2021 | 2021 |
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Travel Management | ERP Services and Operations |
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2019 | 2019 |
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GSK AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2018 | 2019 |
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GSK AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cognitive Computing | AI-Powered Application |
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2018 | 2018 |
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Cognitive Computing | AI-Powered Application |
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2020 | 2020 |
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GSK Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Process Mining | Analytics and BI |
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2019 | 2019 |
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GSK Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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Blockchain Platform | Blockchain |
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2019 | 2019 |
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GSK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2024 | 2024 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2019 | 2019 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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GSK Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2010 | 2011 |
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GSK SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Demand Forecasting and Planning | SCM |
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2024 | 2025 |
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Demand Forecasting and Planning, Advanced Planning and Scheduling | SCM |
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2017 | 2017 |
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Returns Management, Real-Time Transportation Visibility | SCM |
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2010 | 2010 |
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Warehouse Management | SCM |
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2013 | 2014 |
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GSK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2019 | 2019 |
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Call Center | CRM |
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2023 | 2023 |
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CRM | CRM |
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2010 | 2010 |
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CRM | CRM |
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2009 | 2009 |
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CRM | CRM |
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2015 | 2016 |
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CRM | CRM |
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2010 | 2010 |
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CRM | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2011 | 2011 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Loyalty | CRM |
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2011 | 2011 |
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Customer Support | CRM |
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2019 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2019 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Analytics | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2023 | 2023 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2015 | 2015 |
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GSK EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2007 | 2007 |
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2007 | 2007 |
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Financial Consolidation and Close | EPM |
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2013 | 2013 |
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GSK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2020 |
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GSK PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Product Lifecycle Management | PLM and Engineering |
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2017 | 2017 |
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GSK PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2016 | 2016 |
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GSK Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2020 | 2020 |
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Supplier Relationship Management | Procurement |
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2012 | 2012 |
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Supplier Relationship Management | Procurement |
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2010 | 2010 |
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GSK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2009 | 2009 |
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Treasury Management | TRM |
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2008 | 2009 |
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Treasury Management | TRM |
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2015 | 2015 |
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Treasury Management | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2012 | 2012 |
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GSK PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2025 | 2025 |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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GSK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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GSK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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GSK Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2012 | 2013 |
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IT Decision Makers and Key Stakeholders at GSK
| First Name | Last Name | Title | Function | Department | Phone | |
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Head Global Ethics & Compliance Platforms, BI and Operations | Director | IT | |
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Manager, BI & Analytics | Manager | IT | |
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VP, Global Head of Strategy | VP | Sales | |
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Director, Sales Capability Building & Revenue Management | Director | Sales | |
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Vice President, Field Sales | VP | Sales | |
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Head of Sales Operations | Director | Sales | |
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Field Vice President | VP | Finance | |
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Head of Enterprise Field Operations | Director | Finance | |
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Director- Human Resources | Director | HR | |
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Field Operations & Planning Director | Director | Finance | |
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VP Human Resources | VP | HR | |
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VP HR, Global Medical | VP | HR | |
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Director, Travel and Expense Service Line Owner | Director | Finance | |
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VP - IT Finance | VP | IT | |
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VP, Corporate Strategy , Office of the CEO & Corporate Strategy | VP | Operations | |
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Director, National Accounts,Group Purchasing Organizations | Director | Procurement | |
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VP Finance | VP | Finance | |
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Director IT, Digital Shared Services | Director | IT | |
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Head of Procurement | Director | Procurement | |
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Director Procurement, Corporate Services | Director | Procurement | |
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Chief Financial Officer | CXO | Finance | |
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Director National Accounts | Director | Finance | |
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Director Financial Planning & Analysis/Controller | Director | Finance | |
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SVP Business Services and Group CIO | VP | IT | |
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Finance Director | Director | Finance | |
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VP & Head of Finance | VP | Finance | |
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Vice President, IT | VP | IT | |
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Global Procurement Director | Director | Procurement | |
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Sourcing Group Manager - IT Procurement | Manager | IT | |
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IT Director | Director | IT | |
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Finance Manager, Deal Accounting | Manager | Finance | |
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Sourcing Group Manager - IT Procurement Corporate Services and Operations Procurement | Manager | IT | |
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Procurement Manager | Manager | Procurement | |
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Senior Vice President and Chief Procurement Officer | CXO | Procurement | |
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Vice President, Global Procurement Center of Excellence | VP | Procurement | |
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Vice President Procurement, Facilities, Logistics, and Capital | VP | Procurement | |
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Head of US Procurement | Director | Procurement | |
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Chief Marketing Officer (Interim) | CXO | Marketing | |
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VP, Marketing US Vaccines | VP | Marketing | |
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VP, Head of Marketing EDGE | VP | Marketing | |
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Global Head Marketing Technologies | Director | Marketing | |
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Global Head of Product Management Digital Marketing | Director | Marketing | |
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Global Digital Marketing Director | Director | Marketing | |
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Digital Marketing Director - US Specialty Pharmaceuticals | Director | Marketing | |
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VP IT | VP | IT | |
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SVP Finance | VP | Finance | |
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Senior Director- Global Procurement | Director | Procurement | |
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CFO | CXO | Finance | |
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Chief Digital & Technology Officer | CXO | IT | |
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Director SAP Operations, EMEA | Director | IT | |
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Chief Commercial Officer | CXO | Finance | |
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Head Of Customer Experience | Director | Customer Service | |
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Director, eCommerce and Customer Experience | Director | Customer Service | |
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IT Director | Director | IT | |
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Senior Vice President, Human Resources | VP | HR | |
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Customer Experience Director | Director | Customer Service | |
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Former Group CIO and Senior Vice-President Business Services | CXO | IT | |
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Vice President, Global Head of ERP | VP | IT | |
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Head of Operational Engineering and Maintenance Systems | Director | IT | |
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VP Head of Engineering Technical Shared Services and Centres of Excellence | VP | R&D | |
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SVP GSK Transformation Tech | VP | IT | |
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Site Techical Director | Director | IT | |
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Asset Manager | Manager | Operations | |
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SVP Group Financial Controller | VP | Finance | |
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Finance Director, Digital & Technology | Director | IT | |
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Financial Director | Director | Finance | |
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VP of Finance - Digital & Technology | VP | IT | |
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Procurement Manager | Manager | Procurement | |
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FP&A Director Europe Region | Director | Finance | |
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Director, Global CX Optimisation Lead | Director | Customer Service | |
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IT Programme Director, CRM | Director | IT | |
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Senior Technical Product Manager (Global Customer Services Technologies) | Manager | Customer Service | |
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Customer Experience Manager | Manager | Customer Service | |
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Global Consumer Experience Director | Director | Finance | |
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Director, Talent Acquisition - EMEA | Director | HR | |
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Global Head of Early Talent Recruitment | Director | HR | |
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Global Talent Acquisition Lead | Manager | HR | |
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Talent Director | Director | HR | |
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Talent Acquisition Lead | Manager | HR | |
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Global Head of Early Talent | Director | HR | |
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Talent Programme Manager | Manager | HR | |
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Chief Digital and Technology Officer | CXO | IT | |
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SVP, Chief Technology Officer | CXO | IT | |
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Salesforce Administrator | Manager | Marketing | |
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Veeva CRM/Vault and Salesforce Developer/Administrator | Manager | Marketing | |
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CFO and Executive Director | CXO | Finance | |
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VP, Global Finance, Risk, Controls and ESG reporting | VP | Finance | |
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VP finance group FP&A | VP | Finance | |
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Director, Cloud Infrastructure | Director | IT | |
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Director, Data Architecture | Director | IT | |
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Engineering Director, Development Digital & Tech | Director | IT | |
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Financial Reporting Manager | Manager | Finance | |
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Senior Finance Director | Director | Finance | |
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Global VP of Technology & Enterprise Head, Data & AI | VP | IT | |
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Associate Director - Project Management Platforms | Director | Operations | |
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Project Management Director | Director | Operations | |
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Head of Project Management Framework (PMF) | Director | Operations | |
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Apps Being Evaluated by GSK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GSK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GSK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GSK Technographics
GSK is a Life Sciences organization based in United Kingdom,
with around 69310 employees and annual revenues of $42.21 billion.
GSK operates a diverse technology stack with applications such as
Tungsten AP Invoice Automation, Workday Absence Management and Emerson Asset Management,
covering areas like AP Automation, Absence and Leave Management and Asset Performance Management.
GSK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tungsten Automation, Workday and Emerson Automation Solutions.
GSK recently adopted applications including
C3 AI Suite in 2025, Clario eCOA Clinical Trials in 2024 and Pigeonhole Live in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GSK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GSK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GSK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.