San Jose, 95129, CA,
United States
Global Upside, Inc. Technographics
Global Upside, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Upside, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Global Upside, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Upside, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Zendesk Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Upside, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Upside, Inc. revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Upside, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global Upside, Inc. Tech Stack and Enterprise Applications
Global Upside, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Global Upside, Inc. implemented Oracle NetSuite ERP as its core ERP Financial system. The cloud-hosted deployment centralized finance and accounting for the company’s United States operations, establishing a single instance for transactional accounting, billing, and statutory reporting.
Oracle NetSuite ERP was configured to support core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, billing, and financial reporting, with revenue recognition and tax management controls applied where required. The implementation emphasized chart of accounts rationalization, role-based access controls, period close workflows, and audit trail instrumentation to standardize month-end close and compliance workflows for finance and accounting teams.
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Global Upside, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Global Upside, Inc. implemented Zendesk Chat on its website. The deployment uses Zendesk Chat as a Chatbots and Conversational AI application to provide web based live chat and conversational support for customer service and client inquiries on the corporate site.
Configuration emphasized core chat capabilities including real time messaging, proactive chat triggers, canned responses, chat routing to available agents, and session transcript capture to support case continuity. The Zendesk Chat implementation was aligned with customer support and sales engagement functions, with governance focused on chat availability schedules and agent handling protocols to operationalize conversational workflows.
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Global Upside, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Global Upside, Inc. implemented Microsoft 365 to provide Collaboration capabilities. Microsoft 365 is present on the company website and is used to deliver core collaboration functions such as enterprise email, document storage and sharing, team communication, and SharePoint based content hosting. This positions Microsoft 365 as the primary Collaboration platform for the organization.
The deployment follows a cloud first SaaS tenancy model, consolidating user identities, content repositories, and communication channels under Microsoft 365 to support a roughly 70 employee media firm. Functional modules implied by the implementation include Exchange style email, OneDrive style file sync and SharePoint content services, together with team chat and meeting functionality to streamline internal workflows and public site content updates. Governance emphasis is on tenant level access controls, content publishing permissions, and centralized administration of Collaboration services.
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Global Upside, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Global Upside, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Global Upside, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Global Upside, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Co-Founder and CEO | CXO | Finance | ||||
| Co-Founder and COO | CXO | Finance | ||||
| Vice President-Sales | VP | Sales |
Apps Being Evaluated by Global Upside, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||