San Diego, 92101, CA,
United States
GoFundMe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by GoFundMe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 GoFundMe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoFundMe has purchased the following applications: Adyen for Payment Processing in 2022, Foundant GrantHub for Grant Management in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoFundMe is running and its propensity to invest more and deepen its relationship with Adyen , Apple , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoFundMe revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoFundMe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adyen | Legacy | Adyen | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
In 2022, GoFundMe implemented Adyen to provide Payment Processing on its public website. The deployment focused on handling online donation checkout flows and payment capture for customer facing donation experiences. This establishes the relationship GoFundMe Adyen Payment Processing with the business function of processing donor transactions.
Configuration and functional modules centered on standard payment gateway capabilities, including card authorization and settlement, tokenization for saved payment instruments, and support for multiple online payment methods common to digital donations. Implementation on the website included client side payment collection components and server side payment endpoints to orchestrate authorization, capture, and reconciliation events. The Adyen application was used to deliver the payment rails and gateway functions.
Operational coverage encompassed the web channel, with primary business functions impacted being payments operations, finance reconciliation, and customer support for donor payment inquiries. The Payment Processing integration was positioned to reduce merchant PCI scope through hosted fields or tokenized workflows, consistent with category practices. Governance aligned payment lifecycle ownership to internal payments and finance teams for authorization, settlement, dispute handling, and reconciliation.
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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Payment Processing | ERP Financial Management |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Foundant Technologies | Legacy | Foundant GrantHub | Grant Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, GoFundMe implemented Foundant GrantHub as its Grant Management solution. Foundant GrantHub is used on GoFundMe's website to capture public grant applications and route intake to internal program teams. The implementation centers on core Foundant GrantHub modules typical to Grant Management, including online application intake, configurable review workflows, reviewer scoring and committee management, and centralized document storage and communications. Configuration emphasis focuses on form customization, automated application routing, and role based access controls to support staged review. Operational ownership is held by grants and program administration, with the deployment consolidating intake through the website while providing a centralized administrative console for internal staff. The deployment supports application lifecycle tracking, reviewer assignments, status notifications, and audit logging to maintain process visibility. Governance changes introduced alongside Foundant GrantHub include formalized review workflows, role based permissions, and configured approval gates to streamline committee reviews and preserve traceable decision records. Training and process alignment were applied to program teams to ensure consistent use of the Grant Management capabilities across the organization.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, GoFundMe deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Public site signals and domain tooling indicate Google Workspace is used on their website and within the company to support corporate communication and content workflows for a roughly 500 employee organization based in the United States.
The deployment leverages standard Google Workspace functional modules, including Gmail for email, Google Calendar for scheduling, Google Drive and Shared Drives for file storage, Google Docs Sheets and Slides for real time document collaboration, and Google Meet for video conferencing. Administrative capabilities are exercised through the Google Workspace admin console, covering user provisioning, domain management, group management and policy configuration.
The source does not specify external system integrations, so no CRM HRIS or identity provider connections are documented. Operational coverage is organization wide and the Collaboration platform would typically affect engineering product marketing customer support and fundraising teams given GoFundMe's professional services context.
Governance is expressed through native Google Workspace controls such as organizational units access policies and admin role delegation to centralize account management. The available information does not include rollout sequencing outcomes or cost details, so no claims are made about benefits or risks.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Contract Lifecycle Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2014 | 2014 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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