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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Goods Nova United States Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Venmo Payment Processing ERP Financial Management n/a 2024 2024
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shopify Legacy Shopify eCommerce eCommerce n/a 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MooseDesk Legacy MooseDesk Customer Support CRM n/a 2024 2024
In 2024, Goods Nova implemented MooseDesk as its Customer Support platform to manage e-commerce customer support and round-the-clock service workflows in the United States. The deployment is positioned to serve the retailer's small operational footprint and to centralize incoming customer contacts for order and post-sale inquiries. The vendor page does not name specific modules, so ticketing and live chat use is inferred from the testimonial and MooseDesk product focus. Configuration is likely centered on a unified ticketing inbox and conversational channels, with standard Customer Support capabilities such as ticket routing, canned responses, automated workflows and SLA queues applied to support continuous coverage. Operational coverage is focused on customer service and ecommerce operations across the United States, supporting 24 hour workflows and agent handoffs. Governance and process workstreams for the rollout are expected to concentrate on centralized triage, escalation policies and shift-based routing to sustain round-the-clock responsiveness within the retailer's small team.
Tag Management CRM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024

IT Decision Makers and Key Stakeholders at Goods Nova United States

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Goods Nova United States Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Goods Nova United States IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Goods Nova United States digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Goods Nova United States Technographics
Goods Nova United States is a Retail organization based in United States, with around 10 employees and annual revenues of $2.0 million.
Goods Nova United States operates a diverse technology stack with applications such as PayPal Venmo, Shopify and MooseDesk, covering areas like Payment Processing, eCommerce and Customer Support.
Goods Nova United States has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Shopify and MooseDesk.
Goods Nova United States recently adopted applications including PayPal Venmo in 2024, MooseDesk in 2024 and Google Remarketing in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Goods Nova United States’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Goods Nova United States’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Goods Nova United States technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.