Pamplona, 31002,
Spain
Navarre Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Navarre and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25000 Navarre employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Navarre has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2022, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Cestel Syscom for Call Center in 2010 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Navarre is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Cestel or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Navarre revenues, which have grown to $5.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Navarre intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 |
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 | ||
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cestel | Legacy | Cestel Syscom | Call Center | CRM | n/a | 2010 | 2011 | In 2010, Navarre implemented Cestel Syscom for Call Center. Navarre, Spain, the regional government with approximately 25,000 employees, deployed Cestel Syscom to consolidate citizen contact handling and to standardize inbound and outbound telephony across public services. Cestel Syscom was configured to deliver core Call Center capabilities including automatic call distribution, interactive voice response, computer telephony integration, skills based routing, agent desktop interfaces, queue management, supervisor monitoring, and reporting. Configuration emphasized scriptable call flows and real time dashboards for operations staff, with Cestel Syscom components managing agent routing, session control, and voice channel orchestration. The implementation used configurable call flow templates and operational dashboards to support day to day contact center operations. Operational scope covered multiple government departments and centralized contact center operations serving citizen inquiries and transactions across the region. Governance centered on formalized agent role definitions, supervisor escalation procedures, and configuration controls for routing logic and reporting structures. The deployment approach prioritized platform configuration and process standardization rather than named system integrations. | |
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Customer Analytics | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2023 | 2023 |
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Critical Event Management | TRM |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Data Warehouse | Analytics and BI |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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Emergency Management | ERP Services and Operations |
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2010 | 2011 |
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Emergency Management | ERP Services and Operations |
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2020 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Generative AI Platforms | AI Development |
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2020 | 2022 |
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PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Geographic Information System | PLM and Engineering |
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2019 | 2020 |
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Geographic Information System | PLM and Engineering |
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2019 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Web Content Management | Content Management |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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