Springfield, 65804, MO,
United States
Great Southern Bank Technographics
Great Southern Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Great Southern Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Great Southern Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Great Southern Bank has purchased the following applications: NetTeller for Payment Processing in 2018, Fiserv DNA Bank Platform for Core Banking in 2023, nCino Banking Advisor for Generative AI Platforms in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Great Southern Bank is running and its propensity to invest more and deepen its relationship with Paysafe , Jack Henry & Associates , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Great Southern Bank revenues, which have grown to $220.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Great Southern Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Great Southern Bank Tech Stack and Enterprise Applications
Great Southern Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paysafe | Legacy | NetTeller | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018 Great Southern Bank deployed NetTeller to provide Payment Processing capabilities on its public website. The deployment places NetTeller as the bank's externally facing payment gateway for online customer payments and payment page flows, with the application name NetTeller and the Apps Category Payment Processing clearly tied to the bank's web channel.
Configuration work focused on Payment Processing modules typical for web payments, including hosted payment pages for card acceptance, transaction routing and authorization logic, tokenization for card data, and reporting for transaction reconciliation. NetTeller was implemented to handle online payment acceptance, settlement reporting, and fraud screening workflows consistent with Payment Processing functional terminology.
Operational coverage centers on the bank's online retail payment flows and customer web interactions, affecting retail banking customer servicing, payments operations, and treasury reconciliation processes. Governance included payment operations and compliance oversight to align with industry payment controls and reconciliation procedures, with NetTeller instrumented on the Great Southern Bank website to centralize online payment intake and processing.
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Payment Processing | ERP |
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2018 | 2018 |
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Great Southern Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv DNA Bank Platform | Core Banking | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Great Southern Bank implemented Fiserv DNA Bank Platform as its Core Banking platform to support retail and commercial banking operations. The deployment aligns with the bank's strategy to enhance digital banking services and to enable integration of fintech offerings, and it is positioned against a footprint that includes $5.6 billion in assets and 93 retail banking centres across six states.
The implementation bundle includes Fiserv DNA Bank Platform for core account processing along with Fiserv digital banking, debit card, checking, and enterprise content management services. Fiserv DNA Bank Platform is described by the vendor as an account processing platform with an open architecture, and the project emphasizes configuration of core account, payment, deposit, and content workflows consistent with Core Banking functional practices.
Architecturally, the program is oriented toward integration, using the platform's open architecture and app marketplace to bring third party fintech capabilities online and to connect digital channels, card processing, and ECM. Operational coverage explicitly targets consumer and commercial customer functions and supports channel orchestration across the bank's retail centres and commercial loan offices.
Governance and strategic intent are anchored by the bank's technology leadership, with a stated objective to better understand customers and adapt product offerings to long term business objectives. The deployment therefore centers on centralizing core processing and digital channel integration through Fiserv DNA Bank Platform, while enabling the bank to add new capabilities and fintech integrations via the platform's marketplace.
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Core Banking | ERP Services and Operations |
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2017 | 2017 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2017 | 2019 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Great Southern Bank AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Banking Advisor | Generative AI Platforms | AI Development | n/a | 2024 | 2024 |
In 2025, Great Southern Bank implemented nCino Banking Advisor as its first AI capability, adopting Generative AI Platforms to augment commercial lending workflows and advisor engagement. The implementation builds on an eight year partnership with nCino and the bank’s earlier commercial lending deployment on the nCino Platform, situating nCino Banking Advisor within existing loan operations and lender workflows.
nCino Banking Advisor was configured to support commercial lenders and loan operations, emphasizing AI-assisted credit decision support, document summarization, and advisor recommendation workflows consistent with Generative AI Platforms functionality. Ryan Storey served as product owner and partnership owner, aligning the configuration to lending and risk review touchpoints and prioritizing tooling that integrates directly into commercial lending processes.
The deployment was embedded into the nCino Platform environment used by Great Southern Bank’s commercial lending teams and risk functions, with operational coverage focused on commercial lenders across the bank’s Midwest footprint. Integrations remained within the nCino ecosystem as part of the bank’s strategy to extend existing platform workflows rather than add disparate point solutions.
Governance and rollout were led by the Chief Risk Officer in his product owner capacity, combining partnership governance with operational ownership from loan operations. Great Southern Bank reported early, qualitative results from the first set of Banking Advisor tools in production, and positioned the nCino Banking Advisor implementation to help present relationship advice in more digital channels as customer demographics shift.
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Great Southern Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Great Southern Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Great Southern Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Engagement | CRM |
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2017 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Great Southern Bank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2020 | 2020 |
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Great Southern Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Great Southern Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Great Southern Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Great Southern Bank
Apps Being Evaluated by Great Southern Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-08-12 | Great Southern Bank | Evaluated | Rackspace Technology | Rackspace Cloud | Application Hosting and Computing Services | IaaS |
| 2025-08-12 | Great Southern Bank | Evaluated | Rackspace Technology | Rackspace Cloud Adoption and Migration | Professional Services | Professional Services |
| 2024-08-16 | Great Southern Bank | Evaluated | nCino | nCino Bank Operating System | Core Banking | ERP Services and Operations |