Greggs
Quorum Business Park,
Newcastle upon Tyne, NE12 8BU,
United Kingdom
Newcastle upon Tyne, NE12 8BU,
United Kingdom
44 19 1281-7721
Retail
Greggs Technographics
Greggs Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greggs and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 32260 Greggs employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greggs has purchased the following applications: SAP S/4 HANA for ERP Financial in 2017, SAP Retail for Retail Management in 2015, IBM Power Systems for Application Hosting and Computing Services in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greggs is running and its propensity to invest more and deepen its relationship with SAP , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greggs revenues, which have grown to $2.72 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greggs intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greggs Tech Stack and Enterprise Applications
Greggs ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP | Keytree | 2017 | 2017 |
In 2017, Greggs deployed SAP S/4 HANA across 1,500 bakeries and regional management teams, engaging Keytree as the systems integrator for the rollout. The program is positioned as the third phase of Greggs digital roadmap following an earlier move to SAP HANA in 2014 and a 2015 rollout of SAP IS-Retail that addressed stock forecasting, replenishment and a redesigned shop user interface with training for 16,000 staff. The deployment is explicitly aligned to the ERP Financial category, with SAP S/4 HANA acting as the central financial and operational backbone for retail decision making.
Configuration focused on core ERP Financial capabilities and retail inventory controls to surface senior management reporting that supports waste reduction and improved product availability. SAP S/4 HANA was configured to extend forecasting and replenishment workflows established by IS-Retail while providing consolidated financial ledgers and transactional orchestration suitable for retail store level and regional management oversight. The implementation emphasized retail focused process configuration, data consolidation and management dashboards to enable operational decisioning by senior teams.
Keytree led the technical delivery and rollout across store and regional layers, and Greggs established a roadmap to examine efficiency opportunities in production and warehousing as subsequent phases of the program. Operational coverage included front of store sales and inventory workflows, regional management planning, and centralized financial reporting. Governance changes accompanied the rollout as Greggs centralized aspects of operations and simplified processes to align stores with corporate planning.
Greggs characterized the program as an investment of over £25 million to centralize business processes and systems, and reported shop by shop improvements in product availability and reductions in waste as direct outcomes of the S/4 HANA deployment. The implementation narrative links SAP S/4 HANA to tighter financial control, improved retail replenishment coordination and a governance structure focused on reducing in store waste and improving availability.
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Greggs ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Retail | Retail Management | ERP Services and Operations | n/a | 2015 | 2016 |
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Greggs IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | IBM Power Systems | IBM Power Systems | Application Hosting and Computing Services | IaaS | Keytree | 2017 | 2017 |
In 2017 Greggs implemented IBM Power Systems as its enterprise compute platform within Application Hosting and Computing Services, with Keytree engaged as the system integrator. The deployment was positioned to host SAP workloads and HANA appliances as part of a consolidated application hosting strategy.
Keytree previously provided consultancy for Greggs PLC during the Sunrise Project between February 2015 and May 2015, managing an SAP SDLC landscape of eight environments running Windows 2013, HANADB SP085 on IBM HANA Appliances and MSSQL Server. The SAP component footprint included ECC ERP 6.0 EHP 7 NetWeaver 7.40, CAR 1.0 NetWeaver 7.40, CRM 7.0 EHP 3 NetWeaver 7.40, SCM 7.0 EHP 3 NetWeaver 7.40, PI NetWeaver 7.40 AS JAVA, BOBJ 4.1 SP5, WPB 9.3 SP2 and Solution Manager 7.1 EHP 2 NetWeaver 7.0, reflecting a multi-tier SAP architecture.
Keytree established project management, process, methodology and governance around SAP Basis and HANADB activities, creating and owning the Transport Management and Environment Management Strategy. Operational responsibilities included builds, access control, SAP Client Copies, transport management and maintaining a technical RAID log for infrastructure issues in the IBM Power Systems-hosted environment.
The implementation scope covered a full SAP SDLC across eight environments and supported business functions such as order-to-cash, CRM engagement and supply chain planning via SAP ECC, CRM and SCM modules. Greggs IBM Power Systems under the Application Hosting and Computing Services category supported SAP ERP and analytics workloads, with Keytree providing the consultancy and implementation governance.
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IT Decision Makers and Key Stakeholders at Greggs
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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IT & Business Change Director | Director | IT | |
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Head of Information Technology | Director | IT | |
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Platform and Infrastructure Services Manager | Manager | IT | |
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IT Enterprise Services Technology Manager | Manager | IT | |
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Apps Being Evaluated by Greggs Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greggs IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greggs digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Greggs Technographics
Greggs is a Retail organization based in United Kingdom,
with around 32260 employees and annual revenues of $2.72 billion.
Greggs operates a diverse technology stack with applications such as
SAP S/4 HANA, SAP Retail and IBM Power Systems,
covering areas like ERP Financial, Retail Management and Application Hosting and Computing Services.
Greggs has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and IBM.
Greggs recently adopted applications including
SAP S/4 HANA in 2017, IBM Power Systems in 2017 and SAP Retail in 2015,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greggs’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Greggs’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greggs technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.