Guzman y Gomez
64-76 Kippax Street, Level 2, Surry Hills,
Sydney, 2010, NSW,
Australia
Sydney, 2010, NSW,
Australia
61 2 9191-0900
Leisure and Hospitality
Guzman y Gomez Technographics
Guzman y Gomez Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Guzman y Gomez and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Guzman y Gomez employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guzman y Gomez has purchased the following applications: Xero for ERP Financial in 2015, Workday Absence Management for Absence and Leave Management in 2022, Task Point of Sale for Point Of Sale in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guzman y Gomez is running and its propensity to invest more and deepen its relationship with Xero , Oracle , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guzman y Gomez revenues, which have grown to $827.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guzman y Gomez intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Guzman y Gomez Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Guzman y Gomez implemented Xero as their ERP Financial application to centralize reconciliation and accounting for outlet-level expenses and petty cash. The deployment emphasized feeding consolidated expense and reimbursement records from multiple restaurant outlets into Xero to give the finance team and store managers a single source of truth for bookkeeping and bank reconciliation.
Xero was used to receive exported expense data and to support core accounting workflows, including accounts payable posting and transaction reconciliation. Configuration work focused on mapping expenses to outlet, expense category, and employee owner, enabling per-store tracking and consistent chart of accounts classification across outlets while supporting reimbursements and manual cash claim entries.
The implementation is described alongside an expense management platform used by the business, with expense exports and cash reimbursement requests flowed into Xero for accounting reconciliation. Operational scope covered finance and payroll handoffs, store-level managers approving claims, and corporate visibility across Guzman y Gomez outlets in Australia.
Governance changes paired manager-level approval controls and pre-approved card spend policies with Xero reconciliation, enabling decentralized operational spending while preserving centralized financial control. Xero provided the ERP Financial ledger and reconciliation backbone that absorbed expense streams from outlet operations and the reimbursements process, maintaining accounting continuity as the chain scaled.
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ERP Financial | ERP Financial Management |
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2012 | 2012 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2022 | 2022 |
In 2022, Guzman y Gomez implemented Workday Absence Management as part of a broader Workday rollout that coincided with the company listing on the ASX. The deployment went live with core human capital management, learning and absence management modules, positioning Workday Absence Management within the Absence and Leave Management category to provide centralized people data. Company leadership reported that having access to people data through Workday smoothed the pre IPO journey.
Configuration emphasis was placed on a mobile first experience to meet the needs of restaurant floor staff who are frequently away from desks, and Workday Absence Management was configured to support self service absence requests and approvals consistent with Absence and Leave Management workflows. The implementation targeted practical career pathway visibility by linking absence, learning and HR profiles inside the Workday tenant, enabling managers to view training and time away alongside role progressions. Advanced compensation and talent optimisation modules were identified as subsequent phases to extend workforce planning and talent decisioning.
Operational coverage explicitly spans restaurant teams and the support office, with design decisions driven by the needs of crew members through to restaurant leadership and support office roles. Governance centered on role based configuration and a mobile centric user experience to increase internal adoption among non desktop workers, while HR and learning workflows were restructured to surface skills requirements at each career stage. To date Guzman y Gomez has gone live with core HCM, learning and absence management modules, with advanced compensation and talent optimisation scheduled for future deployment.
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Compensation Management | HCM |
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2022 | 2022 |
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Core HR | HCM |
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2022 | 2022 |
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Learning and Development | HCM |
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2022 | 2022 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2022 | 2022 |
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Time and Attendance | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Task Software | Legacy | Task Point of Sale | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Guzman y Gomez implemented Task Point of Sale across its Australia and US restaurants. Task Point of Sale is deployed as part of TASK's integrated online ordering and loyalty platform and maps directly to the Point Of Sale category, enabling app-driven ordering, centralized menu management, loyalty program execution and enterprise reporting.
The implementation consolidated in-store transaction processing with online ordering and loyalty capabilities, centralizing menu configuration and enterprise reporting to support restaurant operations, e-commerce ordering channels and marketing teams. Governance emphasized centralized menu control and standardized reporting workflows across sites, and this summary is based on TASK's public case study and supporting job listings that reference TASK POS, the listed implementation year is an estimate because the vendor case study does not publish an explicit start date and module usage is inferred from the case study.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2017 | 2017 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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Online Food Ordering System | eCommerce |
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2020 | 2020 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Engagement, Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Engagement, Customer Support | CRM |
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2021 | 2021 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Guzman y Gomez
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Apps Being Evaluated by Guzman y Gomez Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Guzman y Gomez IT executives and key decision makers. This section highlights Guzman y Gomez's latest recorded technology evaluations, including Culture Amp for Employee Experience on 2026-03-05 and Crunchtime ERP for Hospitality ERP on 2024-07-31. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Guzman y Gomez digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Guzman y Gomez Technographics
Guzman y Gomez is a Leisure and Hospitality organization based in Australia,
with around 13000 employees and annual revenues of $827.0 million.
Guzman y Gomez operates a diverse technology stack with applications such as
Xero, Workday Absence Management and Task Point of Sale,
covering areas like ERP Financial, Absence and Leave Management and Point Of Sale.
Guzman y Gomez has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, Workday and Task Software.
Guzman y Gomez recently adopted applications including
Workday Absence Management in 2022, Workday Compensation in 2022 and Workday HCM in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Guzman y Gomez’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Guzman y Gomez’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Guzman y Gomez technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.